https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818242
akki.akki
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I have been using pharmeasy for quite some time. your post has put in dilemma of online vs offline 
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EXERCISE CAUTION IN ONLINE MEDICINE PURCHASES
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Hey guys, I have completely shifted the medicine purchases for all my family members online given the competitive prices and the convenience. However, we often compare the best offers from multiple sites and make our order, ignoring one critical parameter - business model. I am a potential victim of the same and thus I am writing this awareness post.
Some of the online sellers like 1mg and Apollo Pharmacy, have brick and mortar stores, or warehouses, from which they fulfill the order directly. While others have partnership based fufillment centers like Medlife, and finally, some others like PharmEasy don't own or share any fulfillment centers but rather have tie-ups with local stores to fulfill the orders. The latter are the cases of concern. Since PharmEasy acts as a point of sale, and the actual seller does not face the customer, these sellers have been extensively involved in selling fake drugs, especially expensive, regular and widespread drugs, such as for diabetes and cardiac issues.
In my case, PharmEasy was fulfilling my order (at pin 302039, heart of Jaipur) through a seller called "Sunshine Enterprises" which according to this report: http://businessnewsthisweek.com/business/jaipur... was found to be involved in selling fake life saving drugs. What's shocking is that my order was fulfilled by the same seller AFTER this expose. I'm not sure how the seller got their license back or why PharmEasy didn't severe it's ties. However, in all odds, this is just a drop in the ocean of a widespread practice.
I made a fresh order on PharmEasy, for non critical drugs of course, and found that after a recent update, the order does not mention the name of the seller. I contacted the customer care, wherein they said the order was fulfilled by some "Medidrop Pharma Private Limited", which is again non related to PharmEasy and was incorporated just months ago. Unless PharmEasy has started to sell medicines from their own stores, it makes no sense to remove the name of the actual seller from the order history.
Thus, please consider this factor while making purchases for critical drugs for your loved ones online.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818259
I have been ordering from them too although ordering from tata-mg form sometime. But this definitely raises the concern.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818252
Its the rush for more and more discounts .. which leads sellers into wrong / unknown practices , which have unknown/lethal consequences .
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818265
But isn't those enterprises can supply to local stores too which is another concern.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818277
@iron_gloves : My pin code is too 302039 and ordered many times via pharmeasy. Thanks for highlighting their business model, cant take risk for 5-10 % more discounts, uninstalled pharmeasy from phone.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818303
thanks for sharing, uninstalled the app
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818311
Untill there is a system to check authenticity of drugs you can't be sure even in offline purchase
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818378
True!
Many years back (more than a decade back) saw few brands, manufacturers started putting some code on the medicine packaging.
Back then, they claimed that sending it via SMS or checking on the website helped find out authenticity.
Now there are QR codes and what not.
However, these cross checks too are prone to some false returns.
May be these (cross verification) practices need to be more widespread and commonly adopted by all.
With government mandated, some standardised protocols, process flow to check for genuine supply chain.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818332
I suggest all the medicine selling online platforms / Resellers should clearly indicate whether the seller or company itself is an Authorized Dealer / Distributor / channel partner of the OEM / brand of medicine.
Further i point out an incident- a product listed on amazon was at a very low price than its distributor price. I raised a question on that listing in the QA section of the product.- Whether the seller is an authorized dealer or distributor of the said product. The seller replied "No but we import from OEM's Parent country and sell in India".
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818412
Thanks for sharing your concern, especially after this report. https://healthpolicy-watch.news/india-cough-med...
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818573
I still do not understand the chest-thumping (shouting Mera Bharat Mahaan) in light of such repetitive blotches.
As a society, we have accepted to put thieves, immoral people, murderers, rapists, unlawful people on a pedestal... even treating them as revered and celebrities.
And as a country (political nation) we are still amongst THE MOST corrupt where even sich grave offences do not result in one being put to task.
The law makers, allowed those murderer pharmaceutical companies to continue doing the same!😔😠
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818416
Bhai. Drug stores don't manufacture drugs. They get supplied by big entities. Recently in Odisha, counterfeit Telma 40, a BP med, was sold in the pharmacies. It was a big scandal here. And trust me Apollo Pharmacy, medplus, 1mg, local stores etc were all equally got hit. And the distributor's license was cancelled. And every druggists' stores were raided by officials and they were required to put warning signs in big bold letters in front of their shops. They even issued full refunds to purchasers of that med.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818418
It's alright guys. As long as you have a bill of purchase, you have something in your hand. Don't lose that paper slip guys.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818427
Nice highlights.
I searched around this and found -
World's 32.7% medicines are counterfeit.
It's a study by PhD candidate.
I searched around this and found -
World's 32.7% medicines are counterfeit.
It's a study by PhD candidate.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818638
Not only online, it's a concern to medicine manufacturers/big distributers Itselfs,even on offline too supplies by these concerns
So, what's the solution?
To lower the cost of the medicines to cost itself (i mean find cheap medicine with same salt with low price)?
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818839
I too shifted to online that too pharmeasy, I am scared now. If the BP tablets are not effective and it can be fatal. Need to check with Apollo store and query them on how they procure.
I have know about the fake drug scams, but never thought these big firms are affected.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818868
how health+ deliver? anyone know? they do have local pharmacy guy tie up who deliver medicine but it come with their packet from warehouse as per that local guy, but not sure if they source medicine themselves or get from other shop
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819365
AFAIK FK Health+ orders are processed and delivered by SastaSundar.FK has already acquired majority stake in it.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818894
I use Apollo whenever I can’t visit local pharmacy guy who is a 10-15 yrs old friend too.
He provide 20% discounts and I call him in advance for any specific medicine required. If I’m out of town and my parents needs med, I use Apollo (30%) discount basically for BP, Diabetes, other life saving drugs.
Do you think I should stop using Apollo? I don't know how to compare if the med I received is fake and I don't want to take risk either.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818955
I have observed that mrp of the same medicines are higher on 1mg than pharmeasy and so I mostly go with pharmeasy. I am not able to understand why 1mg is selling the drugs with higher mrp.
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8818976
This risk exists with both offline and online stores (At least in the case of online pharmacies we get the distributor name through order history / via purchase invoice). Apart from medicines directly sourced from retail chains (say Apollo Pharmacy).. these local stores sell a lot of junk
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819066
Thanks Bro For Sharing Information... Next Time Will Be Careful At Seller Names
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819075
I have found a good pharmacy store that offers 20% to almost all medicines in Kolkata near Airport, when there's no good discounts and I'm in a hurry, I buy from there.
Or else I too buy from Pharmeasy and scared
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819230
That's why I always go for 1mg / Apollo instead of big time fraud PharmEasy.Well being of our loved ones is more important than few bucks,can't compromise with it.
As Tata 1mg ( having LegitScript certification ) and Apollo ( having International Quality Certification) are trusted brands, a comprehensivequality control is expected!
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819256
Like lottery tickets, the Mi power bank box has a serial number hidden behind a layer. After submitting the serial, the URL throws you the Genuineness of the serial and if it was entered before.
What prevents these pharma giants from pasting a tiny sticker on life-saving drugs?
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819305
What prevents these pharma giants from pasting a tiny sticker on life-saving drugs?
nothing.but it will cost them money, they will pay 0.1% of that amount in bribes and no such order will be passed. but think if one is buying such an important drug will he have time to check the genuineness? yes is most cases, no in emergency cases. if one is in a hospital then they use their own medicines, can u guarantee that they are using genuine medicines intentionally or unintentionally?what if they are charging u for a 1000rs.medicine but giving u a generic one? this sector is so messed up in this country.
afaik as per ftc and fda rules, if even a small issue is with pharma/medicine sector they will eat u up no matter how big the company is. That is why they follow rules in the west when it comes to medicines etc.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819460
Off topic.. related query: if a medicine expiry date is mentioned as 12/2022. Does it mean it can be used till last day of december or it means that it should be used before 1st december?
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8819828
Whenever i order medicine on pharmeasy, i get the same seller name with address located 200km away in different city, but medicines are delivered super fast
I am very sure it comes from some local store only and seller name is only for invoicing purpose
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8821250
So that means few sellers on Pharmeasy sell fake meds?
I too frequently purchase medicines from their app but now i want to know how to differentiate between genuine and fake tablets when everything looks exactly the same?
@drjpatwa @batguy143 @romilq239
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8821364
Just order from 1mg or Netmeds or Flipkart Health+ or Apollo pharmacy. As far as I know they have their own warehouses and store the medicines themselves. They don’t rely on third parties for medicines at least. Only some beauty products have third party sellers on their apps. As far as differentiating fake with real, it’s very difficult as they look almost identical. Just buy from genuine sources and all will be fine. These big companies won’t sell fake drugs considering the consequences it can have if they are caught. And unless you have a lab analysis done on the counterfeit drugs you can’t tell real or fake with certainty.
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https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8822297
Government is sleeping 🤣
https://www.desidime.com/discussions/caution-for-online-medicine-purchases?page=1#post_8827502
I've completely shifted to pharmeasy as they're the only ones who don't cancel orders midway, now I'm a bit sad to see this. Infact, there are also same cases against offline stores/pharmacies too.
I wish govt officials involved in regulatory measures actually take strict measures against fake food and medicine at atleast. Why are they unnecessarily jeopardizing our lives?
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