I have ordered a phone from croma and paid it via paytm and the order was successfully placed but I didn’t received any confirmation mail and the order is not showing up in my orders and when I called up croma cc they said your number is not registered with us .
What should I do now?
#update – now it’s reflecting orders in my account after 5 days of complain , a short tip to you all that always note the order id so that you won’t get into any trouble .
Your Payment was successful, not the order
If the order got placed successfully, you would’ve got the Order ID which didn’t happen
Now there’s nothing much you can do with these stuck orders, you got to wait until they acknowledge your order or issue refund