fraud transaction

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Hello , on Monday rs. 500 was deducted from my brother bank account on paytm add money transaction. He didn’t even use paytm and debit card is always at home so no chance of that fraud. Even otp didn’t came and phone was with him all time . Contact bank but they are refusing to take complaint . what to do as we can’t afford to let it go because we are in poor income condition

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Even if you can afford it you should not let it go.
Check in statement what kind of transaction was that debit card, upi etc.
What Bank is saying?

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OP doesn’t even know,
what kind of txn it is !
Whos paytm account it is !
Which bank account it is!
…….there are n number of questions like this….

Note: I don’t think, any bank or RBI will entertain him to submit a complaint without details.
I personally feel, we should not suggest any thing until the OP disclose the full details.

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ramadesidime wrote:

OP doesn’t even know,
what kind of txn it is !
Whos paytm account it is !
Which bank account it is!
…….there are n number of questions like this….

Note: I don’t think, any bank or RBI will entertain him to submit a complaint without details.
I personally feel, we should not suggest any thing until the OP disclose the full details.

Debit card transaction but no otp received . its my brother saving account of canara bank . rs.500 deducted for add money transaction on unknown paytm but paytm ac is not open on bank registered number & no paytm since long time. Only transaction id is showing with add money on paytm. no fraud calls or any such apps installed on phone. Bank is denying – roz hi aate hai sab log khud hi paise udake aur kehte hai humne nahi kia and refusing that without giving otp its not possible. He don’t even use that card anywhere just only on atm. How money added without otp is our main concern

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desi.yadav wrote:

Debit card transaction but no otp received . its my brother saving account of canara bank . rs.500 deducted for add money transaction on unknown paytm but paytm ac is not open on bank registered number & no paytm since long time. Only transaction id is showing with add money on paytm. no fraud calls or any such apps installed on phone. Bank is denying – roz hi aate hai sab log khud hi paise udake aur kehte hai humne nahi kia and refusing that without giving otp its not possible. He don’t even use that card anywhere just only on atm. How money added without otp is our main concern

Have you contacted paytm ?

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Check if some kid from family used the card for buying skins in games.

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I highly doubt some of your shrewd relatives/friends added the money & deleted the OTP. It is not possible that a domestic transaction can take place without OTP.

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smz wrote:

Have you contacted paytm ?

That will be the best.
Give them transaction id and ask for paytm no. on which the money is added.
Will be sorted easily.
But don’t know paytm will give details or not.

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desi.yadav wrote:

Debit card transaction but no otp received . its my brother saving account of canara bank . rs.500 deducted for add money transaction on unknown paytm but paytm ac is not open on bank registered number & no paytm since long time. Only transaction id is showing with add money on paytm. no fraud calls or any such apps installed on phone. Bank is denying – roz hi aate hai sab log khud hi paise udake aur kehte hai humne nahi kia and refusing that without giving otp its not possible. He don’t even use that card anywhere just only on atm. How money added without otp is our main concern

As some one suggested, please contact paytm with the transaction id to get the paytm wallet phone number. You may have to tell them that is a fraud transaction, they may even ask FIR copy.

Was the DB card number and the CVV was shared temporarily few years/months ago and he forgot ?

On other hand, assuming it is a fraud transaction, what is stopping the fraudster from emptying the savings account via debit card?

Note: Canara bank charges for not maintaining the min balance amount (it is daily balance, not average monthly balance).

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