HDFC CLASSIC Downgraded to STANDARD

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Deal Cadet
sliced

As the title says, my HDFC account has been downgraded to STANDARD from CLASSIC. Though I was not maintaining the MAB, it was close to the requirements. I have read posts on DD, some people mentioned that they don’t maintain MAB and still keep CLASSIC status. 

I understand that they will start charging me for Platinum Debit Card and other banking services. What is the best way to avoid these charges?

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Deal Cadet Deal Cadet
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Convert to savings max account 25k MAB free debit card for life

Deal Cadet Deal Cadet
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same happened for others as well including me, my MAB was above >1.5L always and still got downgraded to Standard on Dec 31st. thought this could be some year end glitch. 

RM mentioned that still I am mapped under classic banking programme

@prem4998 – is it rectified for you ?

Deal Subedar Deal Subedar
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IamRage wrote:

same happened for others as well including me, my MAB was above >1.5L always and still got downgraded to Standard on Dec 31st. thought this could be some year end glitch. 

RM mentioned that still I am mapped under classic banking programme

@prem4998 – is it rectified for you ?

I complaint on twitter and my RM, bank manager and region head called me and assured that I am still in classic program. I asked for written confirmation and bank manager did that too. It’s indeed a tech glitch. You may try twitter way which is powerful. I never thought it would make even the region head to call me at 9pm

My RM said Twitter complaints or queries are very high priority and it usually give them 1hour TAT for resolution so in future my RM has asked me to refrain from using Twitter and assured he will do everything he can do to resolve my queries on priority grinning

Deal Subedar Deal Subedar
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prem4998 wrote:

I complaint on twitter and my RM, bank manager and region head called me and assured that I am still in classic program. I asked for written confirmation and bank manager did that too. It’s indeed a tech glitch. You may try twitter way which is powerful. I never thought it would make even the region head to call me at 9pm

My RM said Twitter complaints or queries are very high priority and it usually give them 1hour TAT for resolution so in future my RM has asked me to refrain from using Twitter and assured he will do everything he can do to resolve my queries on priority grinning

Manager email “As discussed, your account has been categorized as PB-Classic under classic program.
Kindly check your login and still if you facing the issue (classic program is not visible in you net banking banner), please let me revert on this mail.”

Deal Cadet Deal Cadet
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prem4998 wrote:

Manager email “As discussed, your account has been categorized as PB-Classic under classic program.
Kindly check your login and still if you facing the issue (classic program is not visible in you net banking banner), please let me revert on this mail.”

I too got a very similar reply from my RM for the mail sent to classic support email id. 
Will send them the screenshots and see

Deal Cadet Deal Cadet
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IamRage wrote:

I too got a very similar reply from my RM for the mail sent to classic support email id. 
Will send them the screenshots and see

Called my RM – he has left HDFC bank and joined Bajaj Finance. He doesn’t have any replacement that is he aware of. I guess I am lost.

Deal Cadet Deal Cadet
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sliced wrote:

Called my RM – he has left HDFC bank and joined Bajaj Finance. He doesn’t have any replacement that is he aware of. I guess I am lost.

Don’t worry just send a mail to classic banking mail id, you will get a call from your new RM


classicbanking @ hdfcbank . com

Deal Subedar Deal Subedar
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IamRage wrote:

I too got a very similar reply from my RM for the mail sent to classic support email id. 
Will send them the screenshots and see

It’s rectified mate! plus1

Check yours

Deal Subedar Deal Subedar
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sliced wrote:

Called my RM – he has left HDFC bank and joined Bajaj Finance. He doesn’t have any replacement that is he aware of. I guess I am lost.

Check whether it’s resolved for u or do the Twitter thing. It’s worked wink

Deal Cadet Deal Cadet
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prem4998 wrote:

It’s rectified mate! plus1

Check yours

Yea resolved now plus1

Deal Cadet Deal Cadet
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prem4998 wrote:

It’s rectified mate! plus1

Check yours

Yes resolved for me too!
HDFC and issues have a long history and this adds up to it 😄

Deal Cadet Deal Cadet
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@sliced @prem4998 seems like this is a frequent bug with HDFC got changed back to Standard again not sure when it got updated thou , is it the same for you guys too ?

will wait for few days to see

Deal Subedar Deal Subedar
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IamRage wrote:

@sliced @prem4998 seems like this is a frequent bug with HDFC got changed back to Standard again not sure when it got updated thou , is it the same for you guys too ?

will wait for few days to see

No issues on my side bro

Deal Newbie Deal Newbie
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What is the minimum requirement to upgrade from standard to classic?

Are there any genuinely useful perks of being a classic customer? I am thinking of shifting my salary account from HDFC to Axis

Deal Cadet Deal Cadet
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aristocrat wrote:

What is the minimum requirement to upgrade from standard to classic?

Are there any genuinely useful perks of being a classic customer? I am thinking of shifting my salary account from HDFC to Axis

why do you want to do that bro? Axis bank is worst bank in terms of customer service, lots of consolidated charges etc, you will regret your decision later.

Deal Subedar Deal Subedar
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aristocrat wrote:

What is the minimum requirement to upgrade from standard to classic?

Are there any genuinely useful perks of being a classic customer? I am thinking of shifting my salary account from HDFC to Axis

Nothing useful being classic except for a personal RM who will annoy you every week or month sweat_smile

But I would prefer his annoyance than moving to Axis.

Minimum requirements is 1L

Deal Newbie Deal Newbie
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aristocrat wrote:

What is the minimum requirement to upgrade from standard to classic?

Are there any genuinely useful perks of being a classic customer? I am thinking of shifting my salary account from HDFC to Axis

Please stay away from Axis, it’s one of the worst or even the worst bank in my opinion when it comes to customer service. Most employees are pathological liars and if you’re just interested in their products, ALWAYS take the words of their staff in writing. Ask them to mail using their official email and tell them that you’ll revert. 

Deal Newbie Deal Newbie
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Appreciate the advice

Deal Cadet Deal Cadet
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My account got downgraded too. Last time on dec 31st it got downgraded to standard, and after 3 days it was changed to classic again. 

This time I don’t know whether it is a glitch or real downgrade. 

Deal Subedar Deal Subedar
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I’m classic banking customer. I can see preferred banking upgrade offer in offer section of INB. Not upgrading though, as I don’t see any additional benefit in it

Deal Cadet Deal Cadet
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xpress wrote:

My account got downgraded too. Last time on dec 31st it got downgraded to standard, and after 3 days it was changed to classic again. 

This time I don’t know whether it is a glitch or real downgrade. 

seems like its a frequent issue at hdfc , will get sorted automatically in some days I guess

Deal Cadet Deal Cadet
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@xpress mine too converted to standard account.

Did you maintained balance above 1 lac ?

Deal Cadet Deal Cadet
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@IamRage May be. Required average balance still shoiwng as 0. I hope its a glitch. 

I ordered platinum debit card last month. Didn’t activate it yet. Now I don’t know what to do if that downgrade is real. 

Deal Cadet Deal Cadet
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chotabaxxa800 wrote:

@xpress mine too converted to standard account.

Did you maintained balance above 1 lac ?

No bro. I didn’t maintain the 1 lac bal. You did?

Deal Cadet Deal Cadet
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chotabaxxa800 wrote:

I didn’t

Whats your required average balance showing  in netbanking? 

Deal Cadet Deal Cadet
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xpress wrote:

Whats your required average balance showing  in netbanking? 

Mine is salary account so MAB is not required.

What does it show for you ? Is it salary account or normal account ?


Deal Cadet Deal Cadet
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chotabaxxa800 wrote:

Mine is salary account so MAB is not required.

What does it show for you ? Is it salary account or normal account ?


Its normal account. My Required Average Balance in Netbanking showing as 0. Thats why I am still hoping its a glitch. If that changes, then I guess account is downgraded. 

Deal Cadet Deal Cadet
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xpress wrote:

Its normal account. My Required Average Balance in Netbanking showing as 0. Thats why I am still hoping its a glitch. If that changes, then I guess account is downgraded. 

regular savings account which requires 19k as MAB ?

was it ever salary account in past?

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