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HDFC CLASSIC Downgraded to STANDARD

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Deal Cadet
sliced

As the title says, my HDFC account has been downgraded to STANDARD from CLASSIC. Though I was not maintaining the MAB, it was close to the requirements. I have read posts on DD, some people mentioned that they don’t maintain MAB and still keep CLASSIC status. 

I understand that they will start charging me for Platinum Debit Card and other banking services. What is the best way to avoid these charges?

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Coupon Connoisseur Coupon Connoisseur
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same happened for others as well including me, my MAB was above >1.5L always and still got downgraded to Standard on Dec 31st. thought this could be some year end glitch. 

RM mentioned that still I am mapped under classic banking programme

@prem4998 – is it rectified for you ?

Generous Generous
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I complaint on twitter and my RM, bank manager and region head called me and assured that I am still in classic program. I asked for written confirmation and bank manager did that too. It’s indeed a tech glitch. You may try twitter way which is powerful. I never thought it would make even the region head to call me at 9pm

My RM said Twitter complaints or queries are very high priority and it usually give them 1hour TAT for resolution so in future my RM has asked me to refrain from using Twitter and assured he will do everything he can do to resolve my queries on priority grinning

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Convert to savings max account 25k MAB free debit card for life

Coupon Connoisseur Coupon Connoisseur
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same happened for others as well including me, my MAB was above >1.5L always and still got downgraded to Standard on Dec 31st. thought this could be some year end glitch. 

RM mentioned that still I am mapped under classic banking programme

@prem4998 – is it rectified for you ?

Generous Generous
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I complaint on twitter and my RM, bank manager and region head called me and assured that I am still in classic program. I asked for written confirmation and bank manager did that too. It’s indeed a tech glitch. You may try twitter way which is powerful. I never thought it would make even the region head to call me at 9pm

My RM said Twitter complaints or queries are very high priority and it usually give them 1hour TAT for resolution so in future my RM has asked me to refrain from using Twitter and assured he will do everything he can do to resolve my queries on priority grinning

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Coupon Connoisseur Coupon Connoisseur
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@sliced @prem4998 seems like this is a frequent bug with HDFC got changed back to Standard again not sure when it got updated thou , is it the same for you guys too ?

will wait for few days to see

Generous Generous
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No issues on my side bro

Deal Cadet Deal Cadet
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What is the minimum requirement to upgrade from standard to classic?

Are there any genuinely useful perks of being a classic customer? I am thinking of shifting my salary account from HDFC to Axis

Deal Cadet Deal Cadet
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why do you want to do that bro? Axis bank is worst bank in terms of customer service, lots of consolidated charges etc, you will regret your decision later.
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Deal Cadet Deal Cadet
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Appreciate the advice

Deal Cadet Deal Cadet
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My account got downgraded too. Last time on dec 31st it got downgraded to standard, and after 3 days it was changed to classic again. 

This time I don’t know whether it is a glitch or real downgrade. 

Coupon Connoisseur Coupon Connoisseur
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seems like its a frequent issue at hdfc , will get sorted automatically in some days I guess

Deal Subedar Deal Subedar
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I’m classic banking customer. I can see preferred banking upgrade offer in offer section of INB. Not upgrading though, as I don’t see any additional benefit in it

Deal Cadet Deal Cadet
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@xpress mine too converted to standard account.

Did you maintained balance above 1 lac ?

Deal Cadet Deal Cadet
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No bro. I didn’t maintain the 1 lac bal. You did?

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Deal Cadet Deal Cadet
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"@IamRage":https://www.desidime.com/users/...22 May be. Required average balance still shoiwng as 0. I hope its a glitch. 

I ordered platinum debit card last month. Didn't activate it yet. Now I don't know what to do if that downgrade is real. 

Deal Subedar Deal Subedar
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Same happened with me I am using all my family 7 hdfc accounts classic from 3 year . But from 20 days it's showing standard. But average balance required showing. I am worried  I already have platinum dc for all accounts 

But I got sms yesterday 

Alert! HDFC Bank A/c XXXX3136
Avg. bal. maintained as on 25-MAY-24: Rs 4000.55
Avoid non-maintenance charges by maintaining Avg. bal. of Rs 5000 in Jun-2024

Deal Newbie Deal Newbie
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What kind of cc can i expect from classic account and preferred account. currently maintaining 1 lac waiting for upgrade is it worth it for preffered for better cc. i dont hold any hdfc cc.

Post Emperor Post Emperor
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Is anyone else facing this glitch today ??

My account which was showing CLASSIC till yesterday is showing Standard today..

Deal Cadet Deal Cadet
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Same with me. 
Till date it is Standard Account, but RM says it shows my account in Preferred List and it is a glitch will be fixed soon.
I have noticed it always happen whenever a quarter ends
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