HDFC credit cards not showing in the App

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Deal Subedar
sri222

I have HDFC savings account and credit card.
Last week, 2nd credit card (Tata neu) was approved. 2 days after that, 1st credit card was disappeared from the App.
Netbanking showing both the credit cards. But the App showing as
You don't have any HDFC Bank credit card. You can apply for a new HDFC Bank credit card by logging into netbanking.
Any solution ?

IMG20230224004406



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Benevolent Benevolent
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HDFC does behave weird in midnight😀; try morning or could be app related glitch so wait for a while

Deal Subedar Deal Subedar
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caks2006407 wrote:

HDFC does behave weird in midnight😀; try morning or could be app related glitch so wait for a while

Issue was from 5 days 
Deal Cadet Deal Cadet
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App is weird. In app my inactive credit card shows up as active. In netbanking it is inactive.

Deal Subedar Deal Subedar
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Remove cards from netbanking completely (deregister) and add back after one day in the morning...

Helpful Helpful
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If issue does not resolve after several tries

Tweet them with screenshot on twitter they will call you and let them know the same They will fix it 

Deal Cadet Deal Cadet
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Same issue with me also

Helpful Helpful
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Same issue. Paid the dues and logged in to check but both cards have vanished from App but able to see the same in Netbanking and also balance updated in Neu app.

Deal Subedar Deal Subedar
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Agnivo007 wrote:

Remove cards from netbanking completely (deregister) and add back after one day in the morning...

Already tried this, didn't work. I will try again.
Deal Subedar Deal Subedar
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hackerboys wrote:

If issue does not resolve after several tries

Tweet them with screenshot on twitter they will call you and let them know the same They will fix it 

Yesterday, I have sent DM with screenshot. Got reply as they forwarded the issue to concerned team.
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