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HELPCHAT ACCOUNT BLOCKED

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Deal Major
desiman

HELPCHAT BLOCKED MY ACCOUNT. refused to unlock it what can be done
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anyone whose email id of playstore is the same on helpchat and still account has been restricted
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Deal Major Deal Major
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@D!LY B0N@NJ@@@ wrote:

its more than 72 hrs and nothing done by those idiots !!! just sending the same mail without even reading my replies!!


even for me they are just sending copy paste replies
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Deal Major Deal Major
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@gotrajk wrote:

helpchat blocked coupons on my account. I reported to them below is there reply :

We would like to inform you that we have checked our records and found out that your account has been involved in activities which are in breach of Helpchat Terms & Use.

In accordance to the Helpchat policy, you won’t be able to use any Helpchat coupons on the app or earn the referral bonus.

You can still continue using our App to do the day to day transaction for Recharge, Bill Payment, Ordering food online and Booking Cab.

In case of any other issues, please write back to this email.

I have only used account for only recharge and cabs. No referral .. didn’t buy cheap deals (Rs 2 or Rs 3 deals).
Changed my phone recently thats it https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

If I can’t apply any codes then whats the point of using helpchat https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif IDIOTIC


yes no use of the app without the offers, coupons and cashbacks thats what i have been writing to them, but they are not reading just copy paste replies

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Please check all, accounts are unblocked now, at last they learned good lessons from dimers.

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@esakki raja wrote:

Please check all, accounts are unblocked now, at last they learned good lessons from dimers.


nope mine is still showing as suspicious activity…..
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Helpful Helpful
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My Account isn’t blocked yet. But, just now I flashed new ROM on my phone. Should I install help chat?

Deal Major Deal Major
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still no unblocking
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Deal Major Deal Major
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whats the latest update on this????
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Shopping Friend Shopping Friend
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even my account showing suspicious activity. Lets give helpchat 1 star on play store and app store and teach them a lesson

Shopping Friend Shopping Friend
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My account was blocked too. I mailed them to know reason.
They asked me to submit id proof etc.
I replied them back that I am not going to submit anything without knowing the reason why my account is blocked and for what purpose they need my id.

They never replied back but my account was unblocked within an hour.

Account was actually not blocked but just coupon usage was blocked.

Too much stupidity by helpchat.

Deal Major Deal Major
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@viSH wrote:

My account was blocked too. I mailed them to know reason.
They asked me to submit id proof etc.
I replied them back that I am not going to submit anything without knowing the reason why my account is blocked and for what purpose they need my id.

They never replied back but my account was unblocked within an hour.

Account was actually not blocked but just coupon usage was blocked.

Too much stupidity by helpchat.


you are lucky…. i am still banging head against a tough wall…. sent emails, chats on twitter etc but they are stubborn to unblock
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Hunk Hunk
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@ninjaboy wrote:

even my account showing suspicious activity. Lets give helpchat 1 star on play store and app store and teach them a lesson


In my account also, coupons usage is blocked.. they are not willing to unblock until i submit id/address proof .. donno what to do…:evil: https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

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