HOPELESS TRADUS!!

3 bad experiences and Tradus’ poor customer service made me to write it here:

1. Order ID : 2450399
I had purchased a Player and when found it defective called CS and they asked me to ship to vendor at my own cost. they were not ready to refund the shipping charges.

When most of the consumer sites have the reverse pick up option I was surprised that Tradus did not have it!!!

2. Order ID : 2652323
I had ordered a capri after seeing a deal posted here on DD.

They cancelled my order after almost 3 weeks!!!

3. Order ID : 3143650
I ordered Wildcraft fleece gloves and received a defective product again. Stitches had come out and it looked like cheap imitation of the original product.

I doubt that there is any kind of quality check done. I sent an email for replacement and told them I will not spend any penny on shipping charges this time. So they were ready to pay the charges in terms of gift vouchers up to Rs. 150/-

As we all know that there is Rs. 150/- off coupon available for purchases on clothes, accessories and kitchen items (DD coupons), I felt it was not justified to get the shipping charges in the form of a gc!!!

THUMBS DOWN FOR TRADUS AND THEIR SERVICE sad