ICICI Down Since Yesterday? EDIT: Now Working Fine

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Sushrut.B

What's up with ICICI? Anyone knows? Neither the app login or the net-banking page is opening since yesterday. Even the transaction pages are not opening for card transactions. 

I have never seen ICICI staying down for so long. Asked in Twitter, zero response. Called customer care & was told I am caller number 108 something, even after being a Privilege customer.

I don't know what's taking them so long so fix this. I can only see my balance via GooglePay linked account & nothing else.

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Crowdpuller Crowdpuller
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For me, everything is working fine

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I saw even some other people are complaining about on Twitter, so I don't know what's going on.

I'm getting this below when trying to login to netbanking. And the app is showing "we are facing a difficulty processing your request"...

ICICI

Just checked on mobile WITHOUT the WiFi...It's connecting fine with Mobile Data, lol... This is extremely weird, as I mostly use Laptop but even the transaction pages are not opening. Till yesterday afternoon, it was perfectly fine.

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Generous Generous
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Dunno if it is related but ICICI is not working with VPN, even Adguard. Not able to login unless Adguard is disabled.

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Perfectly opening with VPN, but not from my own/original IP.

Proof attached below. Opening fine with USA IP (VPN)

ICICI

I can login without any issue with mobile data but not opening with WiFi. And I don't have any such Adguards in my mobile, but still not opening when WiFi is connected. Have to disable WiFi to login in the app...

Generous Generous
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all good and smooth here

ISP : Airtel

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I use a Local cable operator called Alliance & I never had this issue before. I can't change my ISP just for ICICI...Have to use the app with mobile data...
Deal Cadet Deal Cadet
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Their wallet app pockets having thousands of issues since launch. smile

Benevolent Benevolent
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Yep. In the last month itself I must have come across at least a dozen "bugs" if not more. In one device Pockets accounts don't seem to work in Wifi. In another local VPN for ad blocking purposes like Blokada seems to be problematic though the stupid app doesn't post any warning unlike when using a real VPN. 

Edit: No issue logging into ICICI Netbanking website over Wifi even with VPN.

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I still have it installed but I almost never used it lol... PayZapp has launched a newer/better /slick app version & is way better than the shitty pockets app.

I don't understand why ICICI netbanking & the app is not working with my ISP/IP when I never had this issue before & it's working when I am using a VPN lol.

Also banking apps like IMobile & IDFC are showing messages that my WiFi is not secure, as they want me to use only the WPA3 encryption on my router, but they need to understand that, we have lots of old WiFi devices at home which don't support WPA3  & won't be able to connect to the router, if we select WPA3 only mode in the router.

Benevolent Benevolent
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Pockets has set such a low bar that absolutely anything should be better than it. 

Deal Cadet Deal Cadet
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No issues , was and is working fine all along ...

replyuser
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