Idfc account not opened but 30k deducted

62°
Deal Cadet
ritikjain56

Today I tried opening idfc first saving account and I funded it with 30k and after that I got a message that pan entered is invalid and got redirected to homepage again !
I have no idea where 30k gone!
Don’t even got a single mail from idfc regarding that transaction?
Anyone who faced this issue and what next?
Also I cross checked that I entered the correct pan card number don’t know what’s wrong with idfc
Any idea what to do next  pensive

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Deal Cadet Deal Cadet
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if the account not active and open in 3 days its auto refund in the source ac

Deal Cadet Deal Cadet
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raja wrote:

if the account not active and open in 3 days its auto refund in the source ac

Ahen I again entered the same mobile number and email to register it says leave where you left !
When I click on the link in mail to resume it shows you are already part of idfc bank contact customer support that’s it

Deal Subedar Deal Subedar
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ritikjain56 wrote:

Ahen I again entered the same mobile number and email to register it says leave where you left !
When I click on the link in mail to resume it shows you are already part of idfc bank contact customer support that’s it

Do you know if idfc now does a video call for full kyc , or do you have to still go to the branch to complete the kyc?

Deal Cadet Deal Cadet
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teriab33 wrote:

Do you know if idfc now does a video call for full kyc , or do you have to still go to the branch to complete the kyc?

Previously for my mother’s account I tried to schedule video kyc but no notification for the same from idfc then after 15 days one of the person from branch visited and taken documents

Deal Lieutenant Deal Lieutenant
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teriab33 wrote:

Do you know if idfc now does a video call for full kyc , or do you have to still go to the branch to complete the kyc?

Both available

Deal Newbie Deal Newbie
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@ritikjain56 did you get refund of 30k?

Even i applied for 10k account last week, but account was not opened and money also is deducted.

Missing