is there any way to avoid SMS alerts charges levied by bank

Transaction sms like atm withdrawal, cash deposit, online transaction OTP is mandatory from RBI and are totally free. I opted out sms alert from all my savings account and i still get all transactions related sms. Complain on twitter and tag RBI along with other public bank like SBI, BOB. Just tell me or force them to disable it at any cost. this is new way of squeezing money from customer. 

samm255 wrote:
Transaction sms like atm withdrawal, cash deposit, online transaction OTP is mandatory from RBI and are totally free. I opted out sms alert from all my savings account and i still get all transactions related sms. Complain on twitter and tag RBI along with other public bank like SBI, BOB. Just tell me or force them to disable it at any cost. this is new way of squeezing money from customer. 

Many small scale banks like these charge around 40-45 per quarter as sms charges, they mention the same thing like op if asked. Can u share the rbi guideline which sayst that these are free? + @getready @guest_999

samm255 wrote:
Transaction sms like atm withdrawal, cash deposit, online transaction OTP is mandatory from RBI and are totally free. I opted out sms alert from all my savings account and i still get all transactions related sms. Complain on twitter and tag RBI along with other public bank like SBI, BOB. Just tell me or force them to disable it at any cost. this is new way of squeezing money from customer. 

Bank branch official told "bhaiya aap apna account hi band karwado aapka koi charge nahi karega then"

They are just looting customers!

I had account in Bank of Baroda which was very rarely used. I dropped them a letter at their branch asking them to stop the SMS service and they did the same. Used to charge Rs15 + GST per quarter

kukdookoo wrote:
Many small scale banks like these charge around 40-45 per quarter as sms charges, they mention the same thing like op if asked. Can u share the rbi guideline which sayst that these are free? + @getready @guest_999

Well they are looting their customer because these sarkari banks don't care anyone as they know they have safe job. I am not sure exact RBI guidelines but here you can see that few banks mentions that, check under Important Information.

https://www.axisbank.com/bank-smart/sms-banking...

Ansh_Jain wrote:
Bank branch official told "bhaiya aap apna account hi band karwado aapka koi charge nahi karega then"

They are just looting customers!

Just start tweeting on twitter and tag RBI and other banks if they still don't response, go to their official page and in comment start bashing. Believe me, it will work, they will call you and do it by themselves.

kukdookoo wrote:
Many small scale banks like these charge around 40-45 per quarter as sms charges, they mention the same thing like op if asked. Can u share the rbi guideline which sayst that these are free? + @getready @guest_999

Canara bank seem to be following this RBI notification. Many banks do offer free sms alerts for mandatory transactions but there doesn't seem to be any RBI rule/guideline about it (Just that charges need to be based on usage)

Banks must ask their customers to mandatorily register for SMS alerts and, wherever available, register for e-mail alerts, for electronic banking transactions. The SMS alerts shall mandatorily be sent to the customers, while email alerts may be sent, wherever registered.

f1fan wrote:
I had account in Bank of Baroda which was very rarely used. I dropped them a letter at their branch asking them to stop the SMS service and they did the same. Used to charge Rs15 + GST per quarter

For BOB, you can do through BOB world app in few minutes, no need to visit branch. I did that last year and since then no charges levied for sms alert.

samm255 wrote:
Well they are looting their customer because these sarkari banks don't care anyone as they know they have safe job. I am not sure exact RBI guidelines but here you can see that few banks mentions that, check under Important Information.

https://www.axisbank.com/bank-smart/sms-banking...

sarkari banks will ignore that website in a second, i was asking if there is any notification by rbi

kukdookoo wrote:
sarkari banks will ignore that website in a second, i was asking if there is any notification by rbi

You are right dude .. As they know they are getting paid without actually have to work for the customer satisfaction. I regret opening my account in the chindi bank

Canara Bank and Central Bank are two PSUs who loot via unstoppable SMS charges. I haven't been charged SMS charges by any other bank except these two.

kukdookoo wrote:
Many small scale banks like these charge around 40-45 per quarter as sms charges, they mention the same thing like op if asked. Can u share the rbi guideline which sayst that these are free? + @getready @guest_999

I only know about 18+gst every quarter, where you saw 40-45 charge.

Same is the case with me for PNB and SBI savings bank account. How do I stop these services more efficiently as visiting the branch is 😤

Also, I'm thinking of closing my PNB savings account, only thing stopping me is RuPay Platinum DC I've from them which comes in handy for Amazon Add Money offer monthly.

Does SBI provide RuPay Platinum DC too? If yes, will get a RuPay Platinum DC from them and close my PNB savings account which I don't see is of any use.

P.S. I've HDFC, SBI and PNB savings account and everything happens with HDFC Bank savings account only. Then I've savings account with Paytm Payments Bank, digibank by DBS.

Suggestions please!

call customer care and ask them to 'stop sms banking'.

Well I filled in a special request form in Central Bank a couple of months ago and since then 95 days have passed and no quarterly SMS charges deducted. Filled a similar request at Canara Bank too. Let's see if they take charges still after their quarter ends. No other bank is taking any SMS charges from me as of now. (Haven't tried Axis though )

Unfortunately, Central Bank just took ₹17 SMS charges today despite submitting the multi-purpose form to not take SMS charges as they add no value to me and basic credit/debit transaction SMSes are supposed to be free anyway. Central and Canara are the only 2 banks where SMS charges can't be stopped. Other banks ALL have it optional.

PSUs se kyahi expect krsakte hai

some1anywhere wrote:

Unfortunately, Central Bank just took ₹17 SMS charges today despite submitting the multi-purpose form to not take SMS charges as they add no value to me and basic credit/debit transaction SMSes are supposed to be free anyway. Central and Canara are the only 2 banks where SMS charges can't be stopped. Other banks ALL have it optional.

what the!

new charges canara bank

https://www.desidime.com/discussions/canara-ban...