Issue with earlier Amazon 100% cashback upto 300 on paying CC bill offer

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Deal Subedar
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Issue with earlier Amazon 100% cashback upto 300 on paying CC bill offer

In Jan end I paid a credit card bill and got a reward of 100% cashback upto 300 on buying Launchpad products.
I made that purchase but didn’t get the cashback. I checked the product reviews and there were others who had same experience.

I contacted customer care and they kept making new excuse everytime. They told that it was applicable only if I paid for the product through UPI.
After going through T&C properly I noticed that in Point 4., it was mentioned that we could pay through any online payment mode to get the cashback BUT in Point 5. it was written that payment has to be through UPI only.
So the whole fault was of someone who made the T&C of the offer.
I sent the screenshots of the offer T&C to the customer care and the escalation team details provided by @Suman_Kolkata and next day got the call and my cashback was credited.

I think there must be others who faced the same issue. Please check ur email for the collected offer, click on it and you will get the T&C page and proceed with the complaint.

15 Comments  |  
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what is escalation team detail.i paid thru upi but no cashback was given

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i have never used this deal but your initiative to write detailed notes 📝 for others is commendable so +🔥 and ✝️ Karma given 🤠

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No use raising a complaint..if there’s a mention of “UPI only” in the t&c
They gonna always consider point 4 & 5 and take a decision…

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You should have read the micro print in t&c. Usually t&c. is written in thin & ambiguous way to confuse users. Customer care walo ko khud kuch pta nhi hota they just tell same thing like a parrot.

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getready wrote:

No use raising a complaint..if there’s a mention of “UPI only” in the t&c
They gonna always consider point 4 & 5 and take a decision…

As I clearly mentioned , in one point it was any payment mode and in other UPI.
And I got the cashback after raising the issue.

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pingpong wrote:

i have never used this deal but your initiative to write detailed notes 📝 for others is commendable so +🔥 and ✝️ Karma given 🤠

Thank you very much!

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pingpong wrote:

i have never used this deal but your initiative to write detailed notes 📝 for others is commendable so +🔥 and ✝️ Karma given 🤠

Keep motivating & be motivated

  1. lage raho munna bhai 💐💐😄😄
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Mufasa wrote:

You should have read ever micro print in t&c. Usually t&c. is written in thin & ambiguous way to confuse users. Customer care walo ko khud kuch pta nhi hota they just telll same thing like a parrot.

I had read T&C and it was mentioned any payment mode so I placed the order and then raised the issue and got the cashback too.

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batguy143 wrote:

As I clearly mentioned , in one point it was any payment mode and in other UPI.
And I got the cashback after raising the issue.

Congratulations..
Its a rare case…them issuing the cashback against the intended offer
Point 4: Any Payment Mode
Point 5 : Only UPI out of the available payment options
Conclusion : You should only use UPI

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batguy143 wrote:

I had read T&C and it was mentioned any payment mode so I placed the order and then raised the issue and got the cashback too.

Usually amazon don’t transfer the amount to credit card biller in real time, that’s why CB was not given at the time of payment. After successful payment, cashback /rewards is credited to your amazon account.

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Can anyone share screenshot of the collect offer?

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Deal-Maker wrote:

Can anyone share screenshot of the collect offer?

]

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getready wrote:

You are extremely lucky to get the cashback
Forget about t&c, its clearly “UPI Only” offer https://cdn0.desidime.com/attachments/photos/667524/medium/Screenshot_20210222-222643_2.png?1614013090

Yes but it was their fault to put wrong T&C and this only UPI thing in the main banner was not there when I actually ordered the product otherwise I would have paid with UPI only instead of risking 300 cashback and getting into all the hassle of arguing with them.

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