Issue with the Gripinvest

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narayana1dd249

Lured by their referral offer, I opened an account with them for my father. I made a bond purchase worth 20900/- in that account for which we received order placement confirmation too. After two days, when i checked my account I could see that they cancelled that purchase and the referral benefit as well. Without any intimation either after or before they cancelled our order. On top of that inspite of our repeating emails seeking the refund, they are not responding at all. DM in twitter also of no response. Anyone knowing the escalation process, please guide me how to recover my hard earned 20900/- siphoned off by them. Payment made through UPI so any chargeback procedure guidance also helpful.

Update:- Thanks for all inputs. One of the guys shared a whatsapp group link, after posting my issue there I immediately got response from one of the managers and he told he will take care of my issue. Let's hope for the best.

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narayana1dd249 wrote:
We are in 2023, still if these kind of things happen, very hard to believe. 

Indeed very hard to believe. Greed has no limit and no "past experience" value... 

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Ramta_Jogi wrote:

Indeed very hard to believe. Greed has no limit and no "past experience" value... 

ok. please suggest a remedy to the raised concern please with your "past experience"..
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narayana1dd249 wrote:
ok. please suggest a remedy to the raised concern please with your "past experience"..

Stop being greedy..... 😛

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Ramta_Jogi wrote:

Stop being greedy..... 😛

who is violating the law here, suggest remedy against them if you are having any with your "past experience".
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narayana1dd249 wrote:
who is violating the law here, suggest remedy against them if you are having any with your "past experience".

Avoid getting lured in for petty benefits. That's the remedy. Question yourself before you question the system.... 

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Ramta_Jogi wrote:

Avoid getting lured in for petty benefits. That's the remedy. Question yourself before you question the system.... 

thanks for your meaningful contribution with your past experience like don't walk and sit tight at home forever because on road thieves may come and steal your money smile
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narayana1dd249 wrote:
thanks for your meaningful contribution with your past experience like don't walk and sit tight at home forever because on road thieves may come and steal your money smile
This is also not helpful if you are asking for experience of "being robbed" from someone who was never robbed. Grip Invest already planned to apply for sebi stock broker license so it is not like some Chinese investment co. It takes at least 7-10 working days for such failed/cancelled upi txns in equity/bond market to return so at least wait that much.
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narayana1dd249 wrote:
thanks for your meaningful contribution with your past experience like don't walk and sit tight at home forever because on road thieves may come and steal your money smile

Walk by all means but don't go whining when you yourself hand out money for petty gains from your "hard earned money".

Where was this "hard earned money" syndrome when your greed lured you to invest for refferal? 

Anyway, escalation matrix is on their site. U need to wait for 5 working days before escalating... Again, same is mentioned on their site. 

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I suggest wait for few days as transaction reversals take time. In the mean time get a confirmation from them on mail about reason for cancelling transaction. Last, if nothing works u can raise complaint on SEBI SCORES portal.
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Send a written complaint to their registered office. Ensure that you get receipt of acknowledgement for that. Mention the number of days you can wait before you start looking for legal options to get your money back. If they don't revert within the specified time, then complain to SEBI or you can go to consumer court

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When was order cancelled? (Date)

Which bond?

Customer support for Grip Invest is very very poor

Btw sometimes ppl had issue for failed transaction which they got back after 5 7 days so you can wait until that time and then update here

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Also, try raising it on LinkedIn by tagging the founders & placing appropriate hashtags

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In the SEBI score portal, which category this gripinvest comes. I am unable to locate so seeking help @dhinchakrohit

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In my post, i clearly mentioned that it's a successful transaction hence i got the order confirmation email too from the gripinvest. Subsequently they cancelled the order without any intimation and without issuing the refund, no response to my emails and Twitter DMs as well to my refund concern.

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narayana1dd249 wrote:

In the SEBI score portal, which category this gripinvest comes. I am unable to locate so seeking help @dhinchakrohit

They should be stock broker or sub-broker right? I am guessing not sure.
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QuestNet
Teak Plantation schemes.
SpeakAsia.
now
This?


I wonder if they are claiming abuse of referral scheme, by using multiple devices of family.
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dhinchakrohit wrote:
They should be stock broker or sub-broker right? I am guessing not sure.
afaik SEBI can't help - Grip Invest isn't SEBI registered
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Neo53 wrote:
afaik SEBI can't help - Grip Invest isn't SEBI registered

the manager solved the issue by arranging refund today.

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dhinchakrohit wrote:
Welcome, but tell him that you should be eligible for referal the next time you invest.
he himself told that. Let's see they will credit the referral benefit or not, I purchased bonds today which will be credited to demat by 08.03.23
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narayana1dd249 wrote:
he himself told that. Let's see they will credit the referral benefit or not, I purchased bonds today which will be credited to demat by 08.03.23

Why canceled 1st time? And 2nd time it worked good?

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Heyy new folks smiley  Dm me for prof. advice on this portal. Investor since 2021.

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