Issue with the Gripinvest
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Lured by their referral offer, I opened an account with them for my father. I made a bond purchase worth 20900/- in that account for which we received order placement confirmation too. After two days, when i checked my account I could see that they cancelled that purchase and the referral benefit as well. Without any intimation either after or before they cancelled our order. On top of that inspite of our repeating emails seeking the refund, they are not responding at all. DM in twitter also of no response. Anyone knowing the escalation process, please guide me how to recover my hard earned 20900/- siphoned off by them. Payment made through UPI so any chargeback procedure guidance also helpful.
Update:- Thanks for all inputs. One of the guys shared a whatsapp group link, after posting my issue there I immediately got response from one of the managers and he told he will take care of my issue. Let's hope for the best.
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Send a written complaint to their registered office. Ensure that you get receipt of acknowledgement for that. Mention the number of days you can wait before you start looking for legal options to get your money back. If they don't revert within the specified time, then complain to SEBI or you can go to consumer court
When was order cancelled? (Date)
Which bond?
Customer support for Grip Invest is very very poor
Btw sometimes ppl had issue for failed transaction which they got back after 5 7 days so you can wait until that time and then update here
Also, try raising it on LinkedIn by tagging the founders & placing appropriate hashtags
In the SEBI score portal, which category this gripinvest comes. I am unable to locate so seeking help @dhinchakrohit
In my post, i clearly mentioned that it's a successful transaction hence i got the order confirmation email too from the gripinvest. Subsequently they cancelled the order without any intimation and without issuing the refund, no response to my emails and Twitter DMs as well to my refund concern.
@rn09 please share their LinkedIn IDs. Thanks in advance.
https://in.linkedin.com/company/grip...st
https://in.linkedin.com/in/nikhil-aggar...03
Teak Plantation schemes.
SpeakAsia.
now
This?
I wonder if they are claiming abuse of referral scheme, by using multiple devices of family.
Heyy new folks Dm me for prof. advice on this portal. Investor since 2021.