Magic Pin food delivery problem experience
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- I booked a food delivery order through magic pin.
- I saw rider was not moving.
- After waiting for a long time I called the rider and he told his bike is not working.
- Then I contacted magic pin customer care and told the situation.
- Immediately a ticket was raised and within a few minutes refund was credited to my account.
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https://www.desidime.com/discussions/magic-pin-food-delivery-problem-experience?page=1#post_9709262
Oh, it was first time in 10 + deliveries. But to my surprise, the provided solution was very quick. I was able to book same order again for my dinner.
https://www.desidime.com/discussions/magic-pin-food-delivery-problem-experience?page=1#post_9709251
Yes, but in my case it was riders bike
https://www.desidime.com/discussions/magic-pin-food-delivery-problem-experience?page=1#post_9708793
It's good solution.
https://www.desidime.com/discussions/magic-pin-food-delivery-problem-experience?page=1#post_9708722
Good for you?!
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This happens many times specially if it is being delivered by shadow for, Porter. I don't face these issues when zomato or dunzo rider have been assigned. Riders don't pickup/deliver and then customer care refunds the amount.