Major e-com issues: Different items, single listing.

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DeleteThisAc...

One of the issues I've come across on many online platforms is this. The seller uploads multiple products under the same listing to group all the items. 

Similar is the case where they update their previous high rated listing with a completely new product. The reviews stay with pics & ratings of previous product but the item is completely new/different. Now a newly launched flawed product too will have a high rating because the previous item did.

For Eg:

Here's a product.

Screenshot67

and another one

Screenshot73

and another one

Screenshot70

But all have the same rating, even if one of them is worse than the other. Now the customer can't filter or read the reviews for just one item because all products are under the same listing and shows as just different variants as if it's a color or size.

I've made it to rule to leave a negative review for such sellers and mention the reason that they should have different listings.

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Community Angel Community Angel
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same way - One person - many fake degrees

The Man, The Myth, The Legend - lord ravisutanjani kumar

Blogger Blogger
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Vaare vah...
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Benevolent Benevolent
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that's the tactic sell some good item for good price some months get tons of genuine reviews about it then change the listing or hike the price 

Benevolent Benevolent
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Yes,one of the biggest problems with Amazon!I have reported it multiple times but they are unable to deal with it.

Deal Cadet Deal Cadet
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I came across this in 2019 itself. I think people started realizing now. I was about to order bottle, and in reviews there wer jars glasses curtains no_mouth

Deal Cadet Deal Cadet
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Amazon no doubt manipulate reviews. for me, 2 negative reviews were deleted after 5-7 days... They were like normal reviews.

4-5 star reviews are still on product...

Generous Generous
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Yes, I'm noticing that too. And the replacement policy for many products have changed. Have to be very cautious while buying and look through many reviews on multiple side and offline stores before making a purchase.

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Deal Cadet Deal Cadet
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Screenshot30

 in the 'all reviews' section, u can check the reviews of particular model by filtering it

Helpful Helpful
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That's new to me. Thanks
replyuser
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