My Unfortunate Experience with Yatra: A Lesson in Consumer Awareness

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Last Comment 2023-05-23

CMGG

2023-05-22

Hey everyone,

I want to share a recent experience with Yatra that has left me disappointed and concerned about consumer rights.

I booked a flight and received a seat confirmation, only to be later asked by Yatra to make additional payments. It feels like a calculated strategy to deceive customers.

As consumers, we deserve transparency, fairness, and honesty from service providers. It's crucial to raise awareness about such incidents to protect ourselves and others.

Let's be vigilant and share our experiences with Yatra and similar service providers. Together, we can shed light on these issues and demand accountability.

If you've faced similar challenges, please share support here twitter post. Let's learn from each other and take action to safeguard our rights.

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https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287167

Simbha3

2023-05-22

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They are already looting in name of conv fee.

https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287183

guest_999

2023-05-22

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All online booking services for sectors like travel, hotel, movies etc charge it, right? Or you mean to say yatra charges more than others.

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https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287169

Akash115

2023-05-22

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Their customer care is useless.
Once, I wanted to change the flight and it took ages for contacting them and their system made me wait for many hours for a date change.

https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287382

theking

2023-05-22

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Again why did this happen?😢

https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287536

shraaj

2023-05-22

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Look at the Convenience Charges of Yatra for a Domestic Flight Booking- 3945Rs.

@Simbha3 @CMGG @Akash115 @insta @Knight11 @noobDealer @guest_999 @DEALSTER @theking @ami123

https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287551

ami123

2023-05-22

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seems some issue i tried for 1 route and it is showing 415 approx

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https://www.desidime.com/discussions/my-unfortunate-experience-with-yatra-a-lesson-in-consumer-awareness?page=1#post_9287737

Uhtnas4444

2023-05-22

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I booked a bus ticket last year with Yatra Gift Card and ticket was confirmed. When journey was at 10 PM, bus operator cancelled the bus at 4.30 PM and sent a message. I was fine with it as there may have been some issue with bus guys and thought gift card would be refunded within a week or so.

But it took close to 60 - 75 days for refund. I sent multiple mails to Customer Support and also marked their CEO and directors but no use. Finally raised complaint on Consumer Helpline portal and then automatically they refunded gift card and posted there with comment " Already refunded few days back. Please check". IDIOTS.