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MYNTRA 'S NEW SCAM TO NOT REFUND. Myntra started a new scam, not to refund by rejecting ur return. When u ask for a return and refund, the so called quality check pick person will reject your return and not explain why he did and asks to contact customer care. Customer care will raise a ticket, and after 3 days they just close it saying cannot refund. If u ask them why...the customer care rep doesn't have an answer and just blatantly denies to help you. They say a supervisor will contact you, who never will. My experience... the moment when the pick up guy rejected i kept calling him to ask for reason..he declined my calls, contacted the customer care, they asked to send pictures of the product, which i did..the tags and labels everything was in tact, i dint even try the product, the folding and folding cover and orginal packing all in tact. Still they closed the return query without any explanation. I kept reopening the issue no solution yet. SO BEWARE... After much coercion, one customer care rep said price tag missing...which is a blatant lie..they don't even want to give u the reason for rejecting ur return. Total scam tricks pathetic..
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Last month when I returned a track pant, pick up guy told me that 70% of return request are put on hold. Thankfully mine was accepted. Haven’t faced any issue till now but I know many are facing.

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I returned 2 clothes last Oct bcz of fake cloth description and low quality.
One guy came, inspected and took it and got refund in 10 days. For the other one, an a**hole or a drug addict came and started spouting that there is an imaginary hole!! Me and my mom asked him to point out that hole but he flatly refused and cancelled the return!
Some gaalis were exchanged and later cc said he would place another return request.
The next day, another guy came with that jerk, the other guy accepted the return cloth while I forbid the jerk from ever stepping in my property.
Return and refund was processed by Nov.
I think in your case, it might be a jerk’s fault unless myntra reached a new low now.

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I totally agree with you they are doing the same with me I just tried the product and and I did not like it and even the same day I have requested for the return And at the time of pickup the boy was saying mam it’s defective which is totally ridiculous. That was some straight line which was kind of fabric property. Now the Myntra team is saying we cannot refund, I have asked for the pictures too but they are denying we cannot share it. I am not going to order against with Myntra. If anyone knows how to complain about them do let me know, such a cheater they are.
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Just bought nike shoes from

two days back and after receipt of product .

We observed that the quality and the size was an issue then we request to return the product.

Delivery guy came next day and stated that the “ quality check of your return failed as the brand tags for this item were missing”

You need to contact customer care .

So I contact customer care and they said wait for more 2 days and then will update you the status…

And then we waited for 2 days same statement we’re said to us your return has rejected.

This will go on and on and on…..

No status, no refund nothing at all .

Plz dont ’t go for Myntra any more .

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I ordered Guess bag from Myntra, instead of that they delivered me a cheap local bag with Guess tag on it. When I reported they denied to take it back stating they have investigated everything and nothing was wrong ... they are now not ready to listen .. they re fooling people by selling wrong  and fake   products 

They are fraud

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I am also having a major issue with Myntra. The product I requested for return was picked up by the delivery agent after checking everything including the tags. Refund request was initiated & I received a text notifying me about it. After 2 days I receive an email saying that the product did not qualify quality check as the labels were missing which was shocking. When the delivery agent picked up after checking everything how was that possible? I wrote to Myntra and they again said the same thing and that the product will be re shipped within 48 hours. It’s one week now that they have neither re shipped the product nor have they given a refund. I called customer care and the guy asked me to download some app which looked fishy, he asked me to reorder the same product and also asked me to enter all my card details including the CVV. I became aware of something suspicious & I told him I can’t share these details even online when your other app is open (I felt he was recording and could see what I was doing), he told I will not get refund if I don’t reorder the product again which was unbelievable. I have never heard of anything like this earlier and normally refund goes to the source of payment. Entirely ridiculous experience and I told him to keep the product & the money but I can’t trust him to reorder the product and share my details!! This ought to be reported to cybercrime actually but I don’t have any proof because I also immediately deleted the app he asked me to download! 

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I ordered a pair of shoes worth 2000! The company delivered all together different pair of “used shoes” on December 4,2022. I immediately raised a concern on the customer care! The customer care repeatedly said the return is approved then one fine day on 11 December, the pickup guy came to pickup the shoes, and took that away. The company did not update the return status until 15December. I then raised the concern to customer care on 15 December. On 18 December Company emailed me that the shoes has not been picked up! On 19 December I went to Myntra pickup centre and caught hold of the pick up guy, who returned the duplicate shoes to me. I again raised the concern to Myntra customer support , who committed a response by December 24. On December 24, I got a call from escalation team stating the pickup cannot be done because the on ground team delivered the original shoes to you and hence the pickup cannot be done from our end! Look at the level of cheating and fake promises the company can get into. Please don't shop from Myntra! They are big time cheats and fraudsters.

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Myntra doing fraud with customer. They reject return request and tell quality check failed.

They generate ticket but after 2 days your request declined, 

I bought Nike shoes from Myntra they give me defective product inner threads of shoes are open, but Myntra can't return my product and also unable to exchange product.

Myntra doing fraud with customer.
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