If they are working on your concern now and resolve it in the coming days then you cannot ask for compensation. Compensation is only awarded when they r unable to resolve it on time.
prem4998 wrote:Ohh I see, I think Cx is getting a reward too for the stress.If they are working on your concern now and resolve it in the coming days then you cannot ask for compensation. Compensation is only awarded when they r unable to resolve it on time.
HelloHarsh wrote:Here is the link: https://cms.rbi....in
can you please share the procedure to file the complain (or webpage to read)
Chiggy_Wiggy_Buoy wrote:
Ohh I see, I think Cx is getting a reward too for the stress.
I shared my view based on what happened in my case.
Chiggy_Wiggy_Buoy wrote:No, BoB
Is it the same bank?
Normal process for filing a complaint in any bank is in the following order: Customer care>Nodal officer>Appellate officer> Ombudsman
If you have followed this route with appropriate timelines and have records then only you can claim any compensation.
aam_aadmi wrote:Compensation is as per rules & norms, one can't just ask for any amt as compensation for any complaint.Normal process for filing a complaint in any bank is in the following order: Customer care>Nodal officer>Appellate officer> Ombudsman
If you have followed this route with appropriate timelines and have records then only you can claim any compensation.
kukdookoo wrote:haha, bhai bht sardard kiya hai inhone 1 saal mein, Ulta cibil gira diya.
10lakh jada nahi ho geya paji? + @guest_999
asli_shashikant wrote:Its not negative, Its positive but restricted the credit and debit thing.
Did they charged anything for dormant ac of kotak saving ac? As sometime it happen balance becomes negative for not keeping or using ac
aam_aadmi wrote:Yes, It was followed like that. I have contacted their cc on my phone(I don't have their records) Then visited the branch then to their nodals/ceo desk, Then again branch and then Rbi.Normal process for filing a complaint in any bank is in the following order: Customer care>Nodal officer>Appellate officer> Ombudsman
If you have followed this route with appropriate timelines and have records then only you can claim any compensation.
Chiggy_Wiggy_Buoy wrote:15lakh maang lete, chowkidar ne to nahi diye kya pta yaha se a jaate @mas143forever @shivrajsingh
haha, bhai bht sardard kiya hai inhone 1 saal mein, Ulta cibil gira diya.
Asked for 10 lacs in fine. (Maybe due to greed.)
Yeah maybe .😄
nagra wrote:heha, And they closed my complaint.Asked for 10 lacs in fine. (Maybe due to greed.)
Yeah maybe .😄
kukdookoo wrote:Ye bhi sahi hai, Canadian citizenship leni padegi fir to.
15lakh maang lete, chowkidar ne to nahi diye kya pta yaha se a jaate @mas143forever @shivrajsingh
Chiggy_Wiggy_Buoy wrote:Paisa ho to Russia se leke amrika tak sab ki citizen mil jaegi
Ye bhi sahi hai, Canadian citizenship leni padegi fir to.
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