I booked an international flight via SpiceJet for my family via MMT. Considering the pandemic, international borders were closed, and the flight wasn’t operational. Today finally after 6 months SpiceJet sent refund to MMT, and now MMT is deducting convenience fees, saying although flight wasn’t operational, they are saying in any case for INTL flights, the conv. fees will never be refundable.
Exact same flight and itinerary booked via Ixigo for 2 passengers (remaining passengers from my family) every penny was refunded including the convenience fees.
Any suggestions help greatly appreciated