Never Be Honest to Online wallet services
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before i tell my story let me say this i have been a stupid completely
I withdrawn money from my citrus wallet on July 7 of 750₹ to my bank account but that same amount was credited to me twice so instead of taking the money as my friend said i messaged citrus about this duplicate transaction and they asked for my bank statement i sent the same .after checking they asked to add 750rs to the wallet again which they will take back & i agreed.meanwhile bank took 300rs from my account wrongly so i complained on bank and sent mail to citrus stating to give some time while i fix my issue with bank.a month after friend sends me money on Citrus they take 750₹ without my knowledge and called me to inform me about this after taking the money.i wasn’t sad they took the money but was angry they took it without my knowledge so i deleted my account on citrus so everything came to an end
Now that’s what i thought but its not the end their bank partner Kotak which credited me 750rs wrongly complained against me last week and froze my bank account.i have a IOB bank account so i went to the bank asked why my account is frozen they explained me this “Kotak and Citrus filed a complaint so we froze your account”.After showing all the proof for Citrus talking the money back,bank didn’t agree with me stating that my account will be kept frozen until Kotak take their complaint back.
Contacted Citrus now they said “Hey, Please note that we do not have rights for freezing any of our customer’s personal bank account. Request you to get in touch with your respective bank.” so called customer care now they saying to ask the IOB bank to mail citrus why they blocked the account but they wont contact their bank partner Kotak who complained against me.
My account is frozen because of a mistake from Citrus end ,gonna talk lot of time just to fix this issue from my IOB bank which has terrible customer service
All i wanted to say is if something happens to you don’t act stupid like me
@no fpd wrote:
Somebody please kill me..
sure buddy 
@sukhichd710 wrote:muje xposed samja de fir Mar jae@no fpd wrote:
Somebody please kill me..sure buddy
miss karunga
@MovieSeeker wrote:
@bip100 wrote:
*"@MovieSeeker":https://www.desidime.com/users/...90 wrote:bro if i get a letter from my bank can I take legal action on Kotak for wrongly complaining against me. it’s their mistake completely. but I am the one suffering cause of their complaint
Also ask them to request kmb for any update and who knows they may realise that the dispute is settled.
so can i go against the bank or not?
my bank is asking me to get a conformation from KMB which i don’t have any contact citrus is saving they didn’t do anything.because of this freeze i went through problems, its solved now but i feel like going against them cause its their mistake and i helped them but inreturn i got this.
How did it get solved ?
file complaint in RBI forum. they have forum to take care of such issues.
Ajab-gajab
Guess it happened again.got 8k refund from phone PE for a successful money transfer to friends bank
Giveaway!!!!!!!!!!
@MovieSeeker Bro Don’t be honest This Time xD
I don’t want to cheap but also I don’t want my new account to get freeze I will keep the money if they want to reverse it let then do it
@MovieSeeker Yeah Thats okay! But i would recommend you to use it.
@MovieSeeker
Why Such Things Happen To You ONLY 
?
Asked Just Out Of Curiosity 
I don’t know the transactions kept failing but I did multiple times whatsoever. One transaction he got money so I left it.
Just wanted to say citrus is a HUGE company, far bigger than visa etc.. Without them you would not be able to use your bank account at any other branch than the one you have your account with. They control this inter bank transactions like SWIFT does for international banking..
Really man? Do you have any proof to back up your claim. As far as i know NEFT/RTGS is maintained by RBI, IMPS is maintained by NPCI, SWIFT is under cooperative society (under Belgium law with branch all over the world). Card transaction go thru Master Card, Visa, Rupay or other payment network (which have issued card with or without collaboration with bank.). So here where does CITRUS comes into picture. They are nothing but a merchant like all other companies.
So how can they control people bank account?
Maybe you are confused. Here op was talking about citrus wallet and not cirrus network.
Citrus is wallet company just like paytm or freecharge.
Moral of story kotak bank is shit bank. They still show my 7 year credit card as opened. Send me text of negative bill and even send paper bill at old address with minus bill.
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Indeed! And it’s a much welcome feature. The content is there for records (visible when you try to quote the post) but they are parsing and removing chain quotes from the front-end. Thank you, @admin!
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