Hello Dimers
I recently bought Nothing Ear1 wireless TWS less than a month ago. Very sparingly used.
I started facing some issue in the right ear bud few days back when it would suddenly run out of charge and die. Today it completely died. Neither getting connected nor showing in the app. I am left frustrated.
The right earbud is totally dead. Tried resetting and everything. Latest firmware and it dies just like that. Extremely disappointed.
Need support with Replacement. Any dimer having any experience. Will they repair and give me back or will I get a new replacement in this case.
Will be visiting Service Center tomorrow. Will update the thread based on my experience. A quick run through negative comments on Flipkart reveals this is indeed a very common issue where a lot of people have faced the same issue of right earbud going dead out of nowhere.
Happened with me. Took it to service center and the replaced it with a new pair.
There is no concept of repair for these ear buds. Only replacement. Process is smooth.
ConfirmPassword wrote:Happened with me. Took it to service center and the replaced it with a new pair.
On the spot replacement or do they take sometime? Also, do we get a brand new sealed box?
ConfirmPassword wrote:There is no concept of repair for these ear buds. Only replacement. Process is smooth.
Please check PM
We get brank new box and if the stock is available, they will replace it over the desk or they will call us back when it back in stock
ConfirmPassword wrote:We get brank new box and if the stock is available, they will replace it over the desk or they will call us back when it back in stock
Thanks. KG.
one more member posted a thread about these earphones before. it seems they are of poor quality.
kshmr wrote:Will be visiting Service Center tomorrow. Will update the thread based on my experience. A quick run through negative comments on Flipkart reveals this is indeed a very common issue where a lot of people have faced the same issue of right earbud going dead out of nowhere.
Update : Went to service centre. They replaced it and handed me a brand new sealed box 😀
Anyone who faces this issue. Call on their toll free number, raise a complaint, visit local service centre, and get it replaced. That simple and straightforward.
