Ola Postpaid+ removed false late payment reported to Credit Buerous

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Deal Cadet
deep_

Ola postpaid+ finance partner Aditya Birla Finance had reported some 3 late payments to credit buerous from Aug,2021 to Oct,2021. My credit scores tanked badly and even Experian went into 600’s. I raised a closure of my Ola postpaid+ account and After numerous complaints, now my latest Experian report doesn’t show Aditya Birla Finance at all. Missing reports are gone, but so as the reports by ABFL and Experian report has increased by 80 points.

Is this how an incorrect report gets removed? The loan entry gets vanished completely?

Pls suggest.

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Pro Entertainer Pro Entertainer
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No this is not normal. Even in my latest Experian, it is vanished. I think some bug, it will come back. 

Deal Newbie Deal Newbie
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the entries can be removed by the CLIs, in your case ABFL might have removed the entries upon the complaints

Super Stud Super Stud
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The loan entry stays bro for many years, even in case of late payments or defaults. 
How well has your score recovered now ?

Chennai Super Kings Chennai Super Kings
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Even in my case ABFL reported a late payment in Sep 2021, after complaining to ABFL they corrected it seems. 

Even I can’t find ABFL entry in latest experian report but after complaining and ABFL correction experian score improved by 150 points. Couldn’t see latest CIBIL report as I don’t have any paid subscription.

Deal Lieutenant Deal Lieutenant
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you must have raised the issue with Experian. Seems some technical issue at their end. 

One missing payment was reported for me and i raised a complaint and it got fixed in 1 month time

Deal Cadet Deal Cadet
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xxxyyyzzz wrote:

The loan entry stays bro for many years, even in case of late payments or defaults. 
How well has your score recovered now ?

ABFL had some issues at their end. It seems a whole lot of users got their scores screwed bcz of that. My score has recovered by 80 points. I had raised complaint with Ola customer care only, not with Experian.

Deal Cadet Deal Cadet
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nomag wrote:

you must have raised the issue with Experian. Seems some technical issue at their end. 

One missing payment was reported for me and i raised a complaint and it got fixed in 1 month time

Raised issue with Ola only.

Deal Cadet Deal Cadet
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Tejaa wrote:

No this is not normal. Even in my latest Experian, it is vanished. I think some bug, it will come back. 

Your’s also had some missing payments reported by ABFL or everything was okay?

Pro Entertainer Pro Entertainer
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deep_ wrote:

Your’s also had some missing payments reported by ABFL or everything was okay?

Yes, same thing. But my card is in active stage.

Deal Cadet Deal Cadet
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Tejaa wrote:

Yes, same thing. But my card is in active stage.

This may have happened that ABFL did the correction for all users whose scores were impacted due to this incorrect reporting. They may report it again with correct details after some time.

Deal Lieutenant Deal Lieutenant
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deep_ wrote:

Raised issue with Ola only.

Instead raise issue with Experian.
It seems their technical fault

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