phonepe account blocked
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I got a message today that my phonepe account is blocked for security reasons..& now unable to login… anyone faced the same?
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U contacted cc?
you entered wrong password and tried so many times?
No.. never
forget the account, either you have used same bank acc in many accounts or multiple account.
Nothing like that
No false doing from my end
same here….account got blocked for no reason.
anybody can be next
My account blocked too.. even I use only one account on my device. It may be because of payment via different phonepe accounts from the same device to utilise the offers..
Never faced any pblm strictly maintain one acc per device n stay happy for those u who got acc blocked deep down inside they know reason….!!!!
We were using one account in one mobile… They just blocked account for security reason… The accounts were kyc verified.
Their data was getting leaked… People were allowed to intrude in another’s account through various modes…
mine also blocked if any one get response from cc, pls update, I dropped a mail
Hi Customer,
Thank you for contacting PhonePe!
We apologize for the inconvenience caused to you.
With regard to your query, Ticket No: xxxxxxx, we would like to inform you that we are validating the issue with our relevant team.
We request you to wait till 18/04/2018 to get the issue fixed
We appreciate your patience. For further assistance, feel free to contact us.
Regards,
PhonePe Support
Mine said , wait till 19/4/18.. account will be unlocked
I too use only 1 account in my device.
Still got a msg that my acc was blocked for security reasons.
even my account is blocked. Using one account on one device and with my only FK account this phonepe account is linked. So no question of misuse.
Ifone or two random account was blocked then this could be a thing like a glitch, security reason but I can see phonepe is blocking a bunch of accounts on an exact day. So phonepe team has gone nuts.
Also on the app itself where you get the block message they give contact e-mail address as [email protected] which is totally wrong – this small details shows how much phonepe cares about it users. With so many offers and all phonepe is following the path of freecharge.
It doesn’t matter if you are using “one account” for x no. of days, multiple account holders do get blocked eventually.
Phonepe promised a resolution and reply by 18th Apr. 2018 – 10:50 PM. Well they have not replied yet.
Then call them
Acc Blocked
Mailed them
Rcvd mail that PhonePe will contact me at 6AM today
No mail or call
Called CC
They said sorry and asked to wait till 9PM tonight
Again No call/mail/sms
Poor customer service.
Call on their official contact no. They ll ask ticket no. Which u should have received on mail.. they ll surely help u… My account got unblocked today…
yes, it’s unblocked now – kudos to Dimers.
I think all accounts unblocked now.
Mari phone pe block hogaya open nahi ho Paraha ha
Hello sir my phonepe account has been blocked due to security reasons ..so what should i do now .I want it back
Unblock my phonepe
Regristration is temporarily is blocked maximum attempts exceeded please try again later so I’m anbel get otp also I’m anbel regster upi I’d in phonepay sir
My phone or UPI I’d is blocked
My phone pe account please unblock urgent me
I got a message today that my phonepe account is blocked for security reasons..& now unable to login… anyone faced the same Sir my phone account account is blocked by mistake please unblock
Unable to proceed
Please unblock phonepe
I get this and phoepe accound or mobile divice is blocked for security resons.. I fot th
i also received same message