Phonepe refund issue
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I initiated 2 transactions on phonepe of 12000 each. But both the transactions failed and Rs. 24000 got deducted from my debit card on 6th August, 2017. Today is 17 th August and still I have not received my money. How long does it take to refund money? I guess not more than 7 days. Anyone faced similar issues with phonepe?
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Rupay card
My 2 transactions on phonepe also failed Rs100 each on 6th August, 2017. still not refund yet.
im using SBI bank RuPay debit card.
never use RuPay card on phonepe, eariler my pnb bank rupay card also failed on phonepe and got refund after 15days.
first complaint on Phonepe customer care, if they cannot help you
then last option is complaint here with your transaction ID: https://twitter.com/RuPa...ci
or charge back through your bank.
This has happened 3-4 times with me (SBI Rupay DC)
Usually, I get amount back in my bank account in 15 working days
Today i register my complaint on RuPay twitter page: https://twitter.com/RuPa...ci
by following details
Name-
Issue faced-
Date & Time of the transaction-
Transaction ID-
Payer bank-
Payee bank-
Registered mobile number-
Amount-
For multiple transaction failures, please share this separately for each transaction.
@zigzag301 i will update you, if i will get my refund.Thanks bro, plz update me soon.
My 110rs stuck with them
Don’t use Rupay cards. Worst service. Even banks can’t do anything for this. It usually takes 15 to 90 days or more for refund in case of Rupay cards.
Yup agreed…I got its platinum cards and felt transaction failure….within 7 days of getting the card…I visited the bank to disable it and instead give me visa DC …..the branch manager told me that sir very few customers get this privilege card from the RUPAY….you must not disable it …I said him….sir might be you are right but…what the benefit when every second or third transaction is failing from this RUPAY DC …..
NPCI needs more servers or something to make smoother payment gateway…. For RUPAY
Got my 24000 back after 15 days. Horrible experience using Rupay card at phonepe @abhishek012 @zigzag301
My 1200rs stuck from 5th of august no reply from phonepe nor from bank
You must report this issue to phonepe via twitter …the social media team of phonepe is awesome…they really help Thier customers….
I guess you need to copy the transaction numbers of both the failed transaction and report them immediately so they revert your failed money…
They usually reply within couple of hours…and surely they will help you about the refund….
Bro after ,23 days cross still I am not got my refund money Youfirst RBL rupay card.what can I do now plz give suggestions
today i got 1 transaction refund from phonepe.
2nd transaction refund still pending.
complaint on twitter phonepe page.
i also complaint on RuPay twitter page with my RuPay transaction ID: https://twitter.com/RuPa...ci
How long does SBI Mastercard debit card refund takes from phonepe?
A refund was initiated on 25th Sep morning of approx 11.5k.
Yet to refelct in bank account.
Anything to worry or is it normal and it can be expected in few more days?
instant….shd worry…contact phoepe or bank
Net banking
2 days max