Paytm help

19°
Deal Cadet
uuv

Please help.

How to use existing Paytm wallet /passbook balance?

I logged into Paytm after few years and found that some amount are in the wallet/ passbook in many of my old accounts.

When I tried recharging number, in the payment screen, it didn’t allow to use my existing balance, mentioned like wallet deactivated, since no transactions for 1 year as per RBI.

How to use these Paytm balance for recharge or bill pay or where it can be used?



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They might be asking to update kyc as wallet not used for over a year . I think it should work after kyc update .
Contact nearly non existent cc for it .

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