RBI appoints external firm to audit HDFC Bank's IT infra

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desiman

RBI appoints external firm to audit HDFC Bank’s IT infra

HDFC Bank on Tuesday said the Reserve Bank of India (RBI) has appointed an external IT firm for carrying out a special audit of its IT infrastructure in the aftermath of repeated service outages at the country’s largest private sector lender over the past two years.

https://www.rediff.com/money/report/rbi-appoint...

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Pro Shopping Friend Pro Shopping Friend
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Good. Their software is outdated and flawed
Tried to do NEFT of 5lacs and failed, next attempt it says daily limit exceeded, insane people, I rage had to suffer that day

Deal Lieutenant Deal Lieutenant
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Don’t ’Bite Off More Than You Can Chew…

Deal Subedar Deal Subedar
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caks2006407 wrote:

Good. Their software is outdated and flawed
Tried to do NEFT of 5lacs and failed, next attempt it says daily limit exceeded, insane people, I rage had to suffer that day

You haven’t seen the softwares of those sarkari banks laughing

Deal Cadet Deal Cadet
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caks2006407 wrote:

Good. Their software is outdated and flawed
Tried to do NEFT of 5lacs and failed, next attempt it says daily limit exceeded, insane people, I rage had to suffer that day

Above 2L rtgs na?

Deal Subedar Deal Subedar
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HDFC Bank seriously needs to update or get its IT infrastructure fixed.

The three most irritating issues I have been facing while using their iPhone app are:
1. UPI payments of Rs 5000 and more always fail and get declined by the bank.
2. They have set a 120 days expiry for the pin to access the mobile app. It’s really inconvenient to keep changing the pin and then remembering it for the next 4 months.
3. I often get the “Session not valid” error while using the app. Even after logging out and re-login into the app, the error keeps showing up. The only solution is to restart the iPhone

Pro Entertainer Pro Entertainer
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Hdfc bank’s website vs its online banking portal. Total generation gap he bidhu😑

Deal Captain Deal Captain
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why dont they provide online investment options for GOVT schemes like RBI Bonds rolleyes

Deal Cadet Deal Cadet
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desiman wrote:

why dont they provide online investment options for GOVT schemes like RBI Bonds rolleyes

No one does yet for FRSB 2020….

Deal Lieutenant Deal Lieutenant
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Is HDFC’s IT infra worst than BANK OF BARODA or other Govt. Banks where it’s not even possible to do. UPI transaction smoothly

Pro Shopping Friend Pro Shopping Friend
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Also in credit card unbilled transactions you just can not see only debits or only credits from 2nd page onwards
The moment you click on next page debit or credit selection is reset and noway to select also – pathetic

Deal Cadet Deal Cadet
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Things which i hate in hdfc on frequent basis :

1. No ability to control/limit credit /debit card limitations from mobile app (you need to login to netbanking )
2. No proper passbook section in mobile app.
3. Pathetic login issues.. you can’t use app and netbanking at the same time.

4. Mobile UI is worst even compared to psu banks

Deal Subedar Deal Subedar
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HDFC being a biggest bank, has a very basic mobile app. Almost useless app. Some small banks are maintaining much better apps. Recently opened their account through online process and I got a message after 3 days that account opening process was unsuccessful and have to visit branch as they were not able to update some details, which I ignored. After few more days a branch employee called me and asked to deposit money in my account as it had already been activated and started calculating MAB. I cannot register for UPI on their banking app and Payzapp app, and they have no idea why.

Critic Critic
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caks2006407 wrote:

NEFT or RTGS for amounts above 2lacs – u have a choice

Always prefer IMPS followed by RTGS & then in the end neft only as last resort.

Deal Cadet Deal Cadet
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guest_999 wrote:

Always prefer IMPS followed by RTGS & then in the end neft only as last resort.

IMPS is not free in HDFC.. sad ..even pnb union bank etc don’t charge for imps..

Critic Critic
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dark.demon wrote:

IMPS is not free in HDFC.. sad ..even pnb union bank etc don’t charge for imps..

Many psu banks charge Rs.5 for imps transactions & even sbi used to charge it for above 1k/2k transactions. In any case spending Rs.5 extra for a 1-2 lakh transaction for extra reliability/peace of mind is worth it.

Deal Cadet Deal Cadet
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caks2006407 wrote:

Good. Their software is outdated and flawed
Tried to do NEFT of 5lacs and failed, next attempt it says daily limit exceeded, insane people, I rage had to suffer that day

What a joke. You can’t do NEFT for 5 lakhs. For amount more than 2 lakhs you need to do RTGS only.

Deal Cadet Deal Cadet
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srinidhiraoj wrote:

What a joke. You can’t do NEFT for 5 lakhs. For amount more than 2 lakhs you need to do RTGS only.

Who said that neft can’t be done for more than 2 lakh, go and read rbi circular

Deal Cadet Deal Cadet
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srinidhiraoj wrote:

What a joke. You can’t do NEFT for 5 lakhs. For amount more than 2 lakhs you need to do RTGS only.

Who said that ?? I myself have done 3 lakhs neft in recent days .. afaik u can do neft till 10 lacs in most of the banks..

Deal Subedar Deal Subedar
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srinidhiraoj wrote:

What a joke. You can’t do NEFT for 5 lakhs. For amount more than 2 lakhs you need to do RTGS only.

You can do NEFT of any amount but RTGS above 2 lac

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guest_999 wrote:

Always prefer IMPS followed by RTGS & then in the end neft only as last resort.

I prefer NEFT b’cos you get email with details of txn, for future reference

Critic Critic
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caks2006407 wrote:

I prefer NEFT b’cos you get email with details of txn, for future reference

This is not something exclusive to neft but rather bank, any bank can arrange this if it wants.

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guest_999 wrote:

This is not something exclusive to neft but rather bank, any bank can arrange this if it wants.

Of course it’s bank specific but in general NEFT Txn emails are more easy to understand from many banks, also in bank statement IMPS and RTGS entries are not so obvious like you can’t understand who sent or from which bank

Deal Captain Deal Captain
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dhinchakrohit wrote:

No one does yet for FRSB 2020….

so for investment purpose RBI BONDS do we need to visit our home branch or only some branches are designated to process these forms

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desiman wrote:

so for investment purpose RBI BONDS do we need to visit our home branch or only some branches are designated to process these forms

https://sbi.co.in/web/personal-banking/investme...

Applications for the Bonds in the form of Bond Ledger Account will be received in the designated branches of SBI, Nationalised banks, IDBI Bank Ltd, Axis Bank Ltd, HDFC Bank Ltd and ICICI Bank Ltd.

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caks2006407 wrote:

Of course it’s bank specific but in general NEFT Txn emails are more easy to understand from many banks, also in bank statement IMPS and RTGS entries are not so obvious like you can’t understand who sent or from which bank

Have you tried sending money via imps in idfc bank, I checked & description contains beneficiary name(as per beneficiary name set by you) along with their acc no. & remark.

Deal Subedar Deal Subedar
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I was trying to open RD using HDFC netbanking, up on submitting form it says request unsuccessful and visit branch for further details.
when I visited branch and showed this error they gave me physical RD form and asked me to open RD account. lol

Community Angel Community Angel
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They should launch H-Mobile by copying iMobile app of ICICI wink No. 1 Mobile Banking app
ICICI netbanking is also very good with many features

Deal Lieutenant Deal Lieutenant
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When will they again start credit card making process ?

Missing