RBI appoints external firm to audit HDFC Bank's IT infra

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RBI appoints external firm to audit HDFC Bank’s IT infra

HDFC Bank on Tuesday said the Reserve Bank of India (RBI) has appointed an external IT firm for carrying out a special audit of its IT infrastructure in the aftermath of repeated service outages at the country’s largest private sector lender over the past two years.

https://www.rediff.com/money/report/rbi-appoint...

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Benevolent Benevolent
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Good. Their software is outdated and flawed
Tried to do NEFT of 5lacs and failed, next attempt it says daily limit exceeded, insane people, I rage had to suffer that day

Deal Subedar Deal Subedar
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You haven’t seen the softwares of those sarkari banks laughing

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Benevolent Benevolent
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Don’t ’Bite Off More Than You Can Chew…

Helpful Helpful
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HDFC Bank seriously needs to update or get its IT infrastructure fixed.

The three most irritating issues I have been facing while using their iPhone app are:
1. UPI payments of Rs 5000 and more always fail and get declined by the bank.
2. They have set a 120 days expiry for the pin to access the mobile app. It’s really inconvenient to keep changing the pin and then remembering it for the next 4 months.
3. I often get the “Session not valid” error while using the app. Even after logging out and re-login into the app, the error keeps showing up. The only solution is to restart the iPhone

Pro Entertainer Pro Entertainer
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Hdfc bank’s website vs its online banking portal. Total generation gap he bidhu😑

Deal Major Deal Major
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why dont they provide online investment options for GOVT schemes like RBI Bonds rolleyes

Talk-Of-The-Town Talk-Of-The-Town
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No one does yet for FRSB 2020….

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Deal Lieutenant Deal Lieutenant
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Is HDFC’s IT infra worst than BANK OF BARODA or other Govt. Banks where it’s not even possible to do. UPI transaction smoothly

Benevolent Benevolent
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Also in credit card unbilled transactions you just can not see only debits or only credits from 2nd page onwards
The moment you click on next page debit or credit selection is reset and noway to select also – pathetic

Post Emperor Post Emperor
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Things which i hate in hdfc on frequent basis :

1. No ability to control/limit credit /debit card limitations from mobile app (you need to login to netbanking )
2. No proper passbook section in mobile app.
3. Pathetic login issues.. you can’t use app and netbanking at the same time.

4. Mobile UI is worst even compared to psu banks

Critic Critic
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HDFC being a biggest bank, has a very basic mobile app. Almost useless app. Some small banks are maintaining much better apps. Recently opened their account through online process and I got a message after 3 days that account opening process was unsuccessful and have to visit branch as they were not able to update some details, which I ignored. After few more days a branch employee called me and asked to deposit money in my account as it had already been activated and started calculating MAB. I cannot register for UPI on their banking app and Payzapp app, and they have no idea why.

Helpful Helpful
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I was trying to open RD using HDFC netbanking, up on submitting form it says request unsuccessful and visit branch for further details.
when I visited branch and showed this error they gave me physical RD form and asked me to open RD account. lol

Community Angel Community Angel
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They should launch H-Mobile by copying iMobile app of ICICI wink No. 1 Mobile Banking app
ICICI netbanking is also very good with many features

Helpful Helpful
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When will they again start credit card making process ?

Benevolent Benevolent
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almost 3 months now that RBI has restricted HDFC
Even 1 month plus for the external firm appointed for Audit….

Anyone has updates?

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