Hot Deal Refurbished K20 Pro sold as New(Maybe)

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https://www.flipkart.com/search?q=redmi+k20+pro...

I had ordered the phone during the Big Billion Sale, from seller Flashstar Commerce. I have received it, and noticed that it has two Quality Check pass stickers pasted on the phone seal. That was unusual for me. I searched about it over the internet, and found similar cases. Claiming that it is a refurbished one.

C4ETech retwitted it – https://twitter.com/C4ETech/status/118194866246...

Main twitter post’s link – https://twitter.com/Jigar27_09/status/118193918...

Mi said that it is due to a random quality check – https://twitter.com/MiIndiaSupport/status/11819...

The phone is working fine, yet. What do you think, is this normal? Should I opt for a replacement?

Box’s photo -
https://i.imgur.com/rdBZaVm_d.jpg?maxwidth=640&shape=thumb&fidelity=medium

40 Comments  |  
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Deal Cadet
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its normal. bekar ki bawal mach raha hain

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Deal Brigadier
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its a random qc test. everyone does this.

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rajrocks wrote:

its a random qc test. everyone does this.

I was and am curious about the overall quality of the phone after seeing the sticker. After seeing even C4ETech retwitted it, I am more now.

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Thunder766 wrote:

I was and am curious about the overall quality of the phone after seeing the sticker. After seeing even C4ETech retwitted it, I am more now.

if ur not satisfied then get it replaced.

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Deal Major
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Visit Mi Service center
bribe the guy @ the service desk and get the mobile activation date (some will give this info directly)
If it is same as yours, then everything is fine

And ignore C4Etech, geekyranjit or whoever.. this is festival time, everything has a benefit stuck_out_tongue

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getready wrote:

Visit Mi Service center
bribe the guy @ the service desk and get the mobile activation date (some will give this info directly)
If it is same as yours, then everything is fine

And ignore C4Etech, geekyranjit or whoever.. this is festival time, everything has a benefit stuck_out_tongue

Thank you so much for this. I searched for authorized service centers, and found one nearby. Called them, they asked me for the IMEI number, which I told. He confirmed that it was re-purchased/refurbished one. He said it was purchased on 27th September, whereas the invoice date of my phone is of 3 days before. Now I’ll try to get a replacement. This makes me very angry on Flipkart.

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Thunder766 wrote:

Thank you so much for this. I searched for authorized service centers, and found one nearby. Called them, they asked me for the IMEI number, which I told. He confirmed that it was re-purchased/refurbished one. He said it was purchased on 27th September, whereas the invoice date of my phone is of 3 days before. Now I’ll try to get a replacement. This makes me very angry on Flipkart.

Then return the phone on FK

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Thunder766 wrote:

Thank you so much for this. I searched for authorized service centers, and found one nearby. Called them, they asked me for the IMEI number, which I told. He confirmed that it was re-purchased/refurbished one. He said it was purchased on 27th September, whereas the invoice date of my phone is of 3 days before. Now I’ll try to get a replacement. This makes me very angry on Flipkart.

Post all these in Twitter too. I saw your post from c4eteck. Flipkart is now Walmart. Add their id too. Let them not cheat another Indian.
@getready you are a library.

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Deal Cadet
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Wow always flipkart.. i also dont want puchased from flopkart but i wanted redmi note 7 pro.. no choice i bought with all the offers and mobile exchange.. of j7 prime… I was going to get 4900 for replacement.. but when delevry came he cheked and reduce price to 1200 or something.. that was not acceptable.. my phone was only without dent.. maybe some scratches etc.. that he founted in body damage.. so i didnt gave … Finlaly paid 11k to get phone.. too much idiots in fk.. it is wrost than old time fixed replacement..and redmi idiot always choose fk for major phones.. amazon is way better amazon can sell much device than fk..

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Flipkart has become so bad now a days. Not good for high value items.

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vickyVicky wrote:

Post all these in Twitter too. I saw your post from c4eteck. Flipkart is now Walmart. Add their id too. Let them not cheat another Indian.
@getready you are a library.

I haven’t posted this on twitter yet, only DD. The person who did, was some other guy. I am trying to get proof now from the service center.

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Thunder766 wrote:

Thank you so much for this. I searched for authorized service centers, and found one nearby. Called them, they asked me for the IMEI number, which I told. He confirmed that it was re-purchased/refurbished one. He said it was purchased on 27th September, whereas the invoice date of my phone is of 3 days before. Now I’ll try to get a replacement. This makes me very angry on Flipkart.

this is outright fraud. seems flipkart cant update the latest purchase date in xiaomi system. post this on twitter but i m sure in future this mistake will also get fixed.

was ur box sealed?
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Sam_ wrote:

Then return the phone on FK

I will buddy, but after gathering enough proof.

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ask for compensation , frighten them with law suit, this is serious

defrauding the public openly

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rajrocks wrote:

this is outright fraud. seems flipkart cant update the latest purchase date in xiaomi system. post this on twitter but i m sure in future this mistake will also get fixed.

was ur box sealed?

None of them have plastic rapping. Infact this phone never did.
I’ve seen many reviews on youtube, by filtering the search results to 1 day(try yourself). I have seen some people also have this type of phone while unboxing.

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rogerthat wrote:

ask for compensation , frighten them with law suit, this is serious

defrauding the public openly

Sure, will do.

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I have yet no problem with the phone, but Flipkart selling or encouraging selling it as a brand new phone is pure cheating.

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Thunder766 wrote:

None of them have plastic rapping. Infact this phone never did.
I’ve seen many reviews on youtube, by filtering the search results to 1 day(try yourself). I have seen some people also have this type of phone while unboxing.

if it was not sealed then it clearcut refub. recorded unboxing and recorded the call with mi service cc?

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Major Update:

After a visit to the Authorized Service Centre which I had called before, he again checked the phone in front of me with my IMEI number. He still said that it was purchased on 27th September 2019. After that I had called the Manager for suggestions on what should I do about it. The manager had a check, and said that the date given by the executive is the Warranty date and not the purchase date. It seems that they are both different from one another, the warranty date is the date provided by the seller and it’s always few days before the invoice date, depending upon the seller it varies on time period. I also checked the dates of my old Mi phone there to verify this, and it was true. After that I wanted to know if this sticker is normal for all phones, turns out it is. I visited a Mi store nearby and asked for the K20 Pro(poor guy came running). I saw two variants, one with the sticker and one without it. The one with the sticker had manufacturing date as September 2019(same as mine), the one without it was August 2019. I assume they made some changes in the manufacturing process from September onwards.

That stupid executive kept me sleepless for a night, I even started planning a payback time case against Flipkart. What’s more interesting is that the same variant of my phone is currently available at Rs. 25,500 in cash, and 10% extra on HDFC bank cards. Plus an assured gift from Mi during the Diwali sale.

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Thunder766 wrote:

Major Update:

After a visit to the Authorized Service Centre which I had called before, he again checked the phone in front of me with my IMEI number. He still said that it was purchased on 27th September 2019. After that I had called the Manager for suggestions on what should I do about it. The manager had a check, and said that the date given by the executive is the Warranty date and not the purchase date. It seems that they are both different from one another, the warranty date is the date provided by the seller and it’s always few days before the invoice date, depending upon the seller it varies on time period. I also checked the dates of my old Mi phone there to verify this, and it was true. After that I wanted to know if this sticker is normal for all phones, turns out it is. I visited a Mi store nearby and asked for the K20 Pro(poor guy came running). I saw two variants, one with the sticker and one without it. The one with the sticker had manufacturing date as September 2019(same as mine), the one without it was August 2019. I assume they made some changes in the manufacturing process from September onwards.

That stupid executive kept me sleepless for a night, I even started planning a payback time case against Flipkart. What’s more interesting is that the same variant of my phone is currently available at Rs. 25,500 in cash, and 10% extra on HDFC bank cards. Plus an assured gift from Mi during the Diwali sale.

Okay then, relax now.

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But I think If you buy from mi.com then Purchase & warranty date will be same.

I remember dell also started my laptop warranty before my purchase date. But when I registered it, It extended to 365 days from day of purchase so I got full 1 year.

In this case also, if your warranty expiry date in system is gone but you have bought it in last 365 days then you’re eligible for warranty on showing original invoice.

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Thunder766 wrote:

Major Update:

After a visit to the Authorized Service Centre which I had called before, he again checked the phone in front of me with my IMEI number. He still said that it was purchased on 27th September 2019. After that I had called the Manager for suggestions on what should I do about it. The manager had a check, and said that the date given by the executive is the Warranty date and not the purchase date. It seems that they are both different from one another, the warranty date is the date provided by the seller and it’s always few days before the invoice date, depending upon the seller it varies on time period. I also checked the dates of my old Mi phone there to verify this, and it was true. After that I wanted to know if this sticker is normal for all phones, turns out it is. I visited a Mi store nearby and asked for the K20 Pro(poor guy came running). I saw two variants, one with the sticker and one without it. The one with the sticker had manufacturing date as September 2019(same as mine), the one without it was August 2019. I assume they made some changes in the manufacturing process from September onwards.

That stupid executive kept me sleepless for a night, I even started planning a payback time case against Flipkart. What’s more interesting is that the same variant of my phone is currently available at Rs. 25,500 in cash, and 10% extra on HDFC bank cards. Plus an assured gift from Mi during the Diwali sale.

and how much it costed you

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Deal Cadet
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so did flipkart reselling returned phone ?

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Aveejeet wrote:

so did flipkart reselling returned phone ?

Read the topic and follow-up, then comment.

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Thunder766 wrote:

I haven’t posted this on twitter yet, only DD. The person who did, was some other guy. I am trying to get proof now from the service center.

Did you not record call when you called service centre to verify?

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Aveejeet wrote:

so did flipkart reselling returned phone ?

Yes

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I will suggest to get it replaced. Even more peaceful sleep.

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