https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741366
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Dolby Atmos works only in earphones, right?
S20 FE 5G Users - Is your phone volume okay?
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Can't really figure it out if it's a bug or a speaker-related issue. The phone volume is like 10% when set @ 50%. Be it I use for media or call. The main speaker as well as the earpiece.
It's totally fine when I set it at 100-80%. It's as loud as it should be. But after 50% the problem starts.
Have uploaded a 20 seconds video here where I am playing a song in 100-0% volume. You can check for a better understanding.
https://r2.community.samsung.com/t5/Galaxy-S/Vo...
I am on the latest September patch, and read on the internet that the latest patch has many bugs. And some suggested wiping the cache, turning Dolby Atmos off, did that but no change.
The phone is still in the return period BTW. Suggest what to do?
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https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741375
I'd suggest check on Samsung Members app with s20 fe search filter (if it's a known issue) Btw Which SW version are you on?
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
I'd suggest get it thoroughly checked before your return period lapses because i gifted my sister a m52 5G and it has weird issue where during calls only Bluetooth and speakers are active.
After two Service centre session, the best they do is format the phone and hand it back to you after few days.
M series are infamous for strange issue but I'm surprised S 20 fe (wildly popular) having that issue
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741379
I am on the latest September version. I asked in this device telegram group as well. A member said he is hearing about this issue for the first time. And he confirmed that his device doesn't behave like this.
Or maybe my speaker isn't calibrated properly, his phone is 1 year old. He is also on the same software version.
I will search on Samsung members app tomorrow, thanks for the search filter trick buddy.
BTW in reddit I found one similar case, but that is it. 😬
https://www.reddit.com/r/GalaxyS20FE/comments/t...
CC: @getready
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https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741611
I have not installed latest update, my sound output is fine at 50% volume
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741701
Samsung is treating their lite, fe series phones like n India
Whereas the higher end series is always n America or Russia
The mid rangers like m etc. Series are always treated like.... Well rehen do ab kya hi kehne
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741820
Try safe mode.
on reset - reset all settings.
Check if there is a volume limit on
Settings>sound and vibration>volume>click the hamburger menu (upper right)>media volume limit. Turn it off. found this on Samsung forum.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742297
No volume limit. And tried the first two options as well.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8741821
Found many similar complaints (caused by a software update) for A/M series phones on Samsung community.
1. Try safe mode and see if the same issue occurs even there
2. Factory reset
If the issue still remains then request replacement/refund. For every minor issue, samsung demands motherboard replacement (They don't seem to be doing firmware downgrades at service center). Even though they will do it for free now, opening up a device (well within the refund/replacement period) doesn't sound right.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8742296
Tried safe mode, factory reset, and then, at last, downgraded to July security patch using Odin. No change. Just place a replacement request but Amazon saying a technician will visit first and according to the report we will take action. Aren't they doing direct replacements these days? I have sent an email with the video also to the ecr team.
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https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8748790
Feels like its not a good idea to report this to Amazon. What if amazon sends a reminder to the technician to physically showup and get the inspection done? Chances of rejection will be higher then..? Once i was asked to record a video of the defect (tablet*) and share the Google drive link (he needed high quality video) and approved the return within an hour
@Tejaa
@Tejaa
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8748881
why to worry if the device is genuinely defect? in person verification shouldn't be a problem?
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Update: Today was the appointment date. This time it was given to some other operator. But again similar call, asking me to install the minspect app. I asked her to call me after 30mins.
Meanwhile, I called the previous operator and asked if he received my appointment, he gave a hint that even though he registered using multiple names in Amazon as an operator, this ain't his. He told me you must have received a call from a girl whose Hindi is unclear, kind of regional language mix. I am like bro?!
I then attended her call and told her that this is my second and last attempt and that the previous operator wasted time. She did similar tests and said she will write a return email from her end. After 30mins I got an email saying the service completed. Then I tried to place a replacement request and it worked. But now the expected delivery date is Oct 10 to Oct 22. By then I might get a scratch on the phone, already handling very delicately.
Meanwhile, I called the previous operator and asked if he received my appointment, he gave a hint that even though he registered using multiple names in Amazon as an operator, this ain't his. He told me you must have received a call from a girl whose Hindi is unclear, kind of regional language mix. I am like bro?!
I then attended her call and told her that this is my second and last attempt and that the previous operator wasted time. She did similar tests and said she will write a return email from her end. After 30mins I got an email saying the service completed. Then I tried to place a replacement request and it worked. But now the expected delivery date is Oct 10 to Oct 22. By then I might get a scratch on the phone, already handling very delicately.
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8773007
Update: Got the replacement device today. The box was a bit dirty. The seal was okayish. The phone had dust inside, one extra barcode sticker was there on the box. Box particular inside the box was peeled off (which can happen due to crazy shake as well).
Registered on the Samsung site using the serial number before starting the phone to make sure it's NOT registered earlier or a refurbished piece.
Usually when someone inserts a sim for the first time the phone gets registered to the logged-in Samsung account. (Not a full proof method though)
Did tests and all. All good.
Now coming to the sound issue for which I had exchanged the phone:
There is a minor change in the sound quality but not in the loudness. So it seems like a device-specific issue, more of a software thing. Felt guilty for making a loss for Amazon(now they will be selling the exchanged phone at less price) where the fault is Samsung's or maybe a little bit of mine.
Registered on the Samsung site using the serial number before starting the phone to make sure it's NOT registered earlier or a refurbished piece.
Usually when someone inserts a sim for the first time the phone gets registered to the logged-in Samsung account. (Not a full proof method though)Did tests and all. All good.
Now coming to the sound issue for which I had exchanged the phone:
There is a minor change in the sound quality but not in the loudness. So it seems like a device-specific issue, more of a software thing. Felt guilty for making a loss for Amazon(now they will be selling the exchanged phone at less price) where the fault is Samsung's or maybe a little bit of mine.
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https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8761493
Any updates?
https://www.desidime.com/discussions/s20-fe-5g-users-is-your-phone-volume-okay?page=1#post_8773042
try to clean external speaker areas. Also use speaker cleaner app. I feel some water droplet inside
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