Thunder766 wrote:So what happened?
Card converted to LTF. No charges reversal
Vote down Reasons
Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer"
they debited 307rs from my card on 27th dec 😒
Dear Cardholder,
This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.
In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.
In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.
Warm regards,
SBI Card
Thunder766 wrote:So what happened?
Card converted to LTF. No charges reversal
Topsey wrote:Be sure to follow up about this and record any evidence when they promise LTF. They do this to retain customer and in reality, the LTF is often "subject to approval". They raise the request but some other SBI card employee closes/denies it. So get it in writing from them about LTF.Card converted to LTF. No charges reversal
Everyone go checkout my post that I just made regarding my experience with RBI Ombudsman on this matter.
https://www.desidime.com/discussions/rbi-ombuds...
@daydeals @kshmr @racy.rahul @HiDEaL @getready @Topsey @some1anywhere
I have got negative reward points in the reward points section..i.e -197 points,plus 100 points deducted..i.e in total 297 points deducted.
What to do now and will money be deducted?
SBI did it again ..
Lost reward points in both of my simply click cards...
@guest_999 @Agnivo007 @Scorpion @prem4998 @PowerStar
Please check ur card accounts..
Nothing yet now... lost very less since the saga started... @sujith8786
Did you buy on instant discount recently?
Agnivo007 wrote:Yes bro..used for instant discount in Jan and Feb this year.Nothing yet now... lost very less since the saga started... @sujith8786
Did you buy on instant discount recently?
sujith8786 wrote:
Yes bro..used for instant discount in Jan and Feb this year.
Moreover.. learnt from the December 2022 experience..so haven't redeemed the rps..
Haha... Same here I left the sh*t RPs and they took it away now. It's their T&C so can't complain.
sujith8786 wrote:Stopped using sbi cc months ago(not even used it in last year gif sale on amazon).SBI did it again ..
Lost reward points in both of my simply click cards...
@guest_999 @Agnivo007 @Scorpion @prem4998 @PowerStar
Please check ur card accounts..
Dear Cardholder, we appreciate your decision to retain your SBI Credit Card. Here is your Amazon e-Voucher worth Rs. 459 for availing the Retention Offer. Please visit https://sbicard.com/b/b2ZN9...xx, select your e-Voucher and claim it before 5/23/2023. T&C - SBI Card
Got this message today, but not receiving otp after clicking url, and it might be for the reversal of rewards for the diwali offer. Anyone too got this sms??
monu.tanwar123262 wrote:Dear Cardholder, we appreciate your decision to retain your SBI Credit Card. Here is your Amazon e-Voucher worth Rs. 459 for availing the Retention Offer. Please visit https://sbicard.com/b/b2ZN9...xx, select your e-Voucher and claim it before 5/23/2023. T&C - SBI Card
Did you opt for card closure? If so .. what's the age of your card?
sujith8786 wrote:Did you opt for card closure? If so .. what's the age of your card?
I requested them to close the card or refund refund the rewards and balance deducted, they offered me prime membership , as it already LTF so i chose not to close the card, card account opened in 2017.
monu.tanwar123262 wrote:I requested them to close the card or refund refund the rewards and balance deducted, they offered me prime membership , as it already LTF so i chose not to close the card, card account opened in 2017.
Thanks for the info bro
Lost ₹285 + 1692 RP
Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!
Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.