SBI SimplyClick debiting money-RP Forefeit For CBK Offer

buttman wrote:

Shall I directly go ombudsman route? Or wait for 30 days before escalating to ombudsman? I do feel that if we flood ombudsman then maybe this will come under radar. However even I feel that it’s unlikely that rbi will decide in our favour.

At least escalate till principal nodal officer level before complaining to rbi ombudsman. Also, when complaining to rbi ombudsman you need to attach screenshots of everything(email replies from sbi, offer T&C both old saved pics & new ones without dates etc) & need to explain the entire case like writing an essay.

Guys Any Idea - Will the same thing happen with Gyftr Txn as well ?  I have got instant discount from gyftr on purchasing amazon vouchers + 5% cashback.

Will the cashback be reversed ?

guest_999 wrote:
At least escalate till principal nodal officer level before complaining to rbi ombudsman. Also, when complaining to rbi ombudsman you need to attach screenshots of everything(email replies from sbi, offer T&C both old saved pics & new ones without dates etc) & need to explain the entire case like writing an essay.

Thanks and noted! Also do I need to wait for 30 days after escalating to nodal officer or I can directly escalate to ombudsman if I’m unsatisfied with Nodal officer’s reply?

buttman wrote:

Thanks and noted! Also do I need to wait for 30 days after escalating to nodal officer or I can directly escalate to ombudsman if I’m unsatisfied with Nodal officer’s reply?

No need to wait for 30 days & anyway sbi card service itself will take at least 1-2 weeks for escalating from first complaint to principal nodal officer reply after which you can complaint to rbi ombudsman.

kannu.rider304 wrote:

This was in tnc. Cashback card not eligible for instant discount. Also it don't provide cb for gold purchase. So 0 net profit in all.

Sorry, can you confirm where in T&C it was mentioned that cashback card is not eligible for instant discount. They added a charge of 2000+ to my cashback card. I have yet to figure out why this happened.

jithin.ramesh5581524 wrote:
Sorry, can you confirm where in T&C it was mentioned that cashback card is not eligible for instant discount. They added a charge of 2000+ to my cashback card. I have yet to figure out why this happened.

In Amazon sale terms and conditions, I read it during October sale. So refrain from purchasing via Cashback card. Instead I used simplyclick for which the reward points are now deducted.

Filled the complain with banking ombudsman after I got response for the query for being charged this from sbi.

Flood sbi with complains.. saying we could not have spent without bank discount. It's sbi mistake

I got statement generated for my Ola Money SBI CC 3 days back and they've charged me Rs. 545.

I did a purchase of around 55k but then around 36k - 37k was refunded back since I returned some of the products, even if they're debiting back the 1% cashback I got during the SALE period, they've charged me wrong.

All of this is so messed up.

Did anyone raise a complaint to SBI? I am not able to find any email contact option. Whenever I am clicking on email us it is taking me a logout page.

sagarv1997 wrote:

Did anyone raise a complaint to SBI? I am not able to find any email contact option. Whenever I am clicking on email us it is taking me a logout page.

Login into sbi card website then on left side bar options click on "my interactions"--compose.

guest_999 wrote:
Login into sbi card website then on left side bar options click on "my interactions"--compose.

Your Interaction could not be submitted due to some technical issues. Please try again after some time

sagarv1997 wrote:

Your Interaction could not be submitted due to some technical issues. Please try again after some time

I guess their server is overloaded because of all the complaints. Try in evening or late night.

Gold coin & pendals

https://www.desidime.com/discussions/more-jhatk...

412+101+97

https://www.desidime.com/discussions/sbi-cards-...

mere thread me kya nhi tha aisa to itna bura pit gaya😖😄 @admin

Aisa bhi ho rh

sagarv1997 wrote:

Did anyone raise a complaint to SBI? I am not able to find any email contact option. Whenever I am clicking on email us it is taking me a logout page.

Directly mail from your registered mail id to pno

This is not good by sbi

Everyone should close their sbi credit card (after paying all dues of course) - only then sbi will learn their lesson

What is this CBK?

Idk where to check it... Can anyone plz...

Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

Very Soon Gyftr transaction ka bhi cashback reverse hoga...😝 Stupid SBI

bikidas2060 wrote:

What is this CBK?

CashBacK

150 reward points deducted from cash back CC for Amazon voucher purchase with 100cb, Customer care says if you receive cb then reward points wil not given

pwiptx85 wrote:
150 reward points deducted from cash back CC for Amazon voucher purchase with 100cb, Customer care says if you receive cb then reward points wil not given

Oh sorry to hear that but this means they are able to track whether amazon gave cashback to amazon pay balance account for the GV purchase

@digyvijaykr , Did you request to bank for reverse annual fees ?

rubyx5566 wrote:

@digyvijaykr , Did you request to bank for reverse annual fees ?

It was done automatically. I also received sms for annual fee reversal.