SBI SimplyClick debiting money-RP Forefeit For CBK Offer

Seinfeld wrote:
Some said cashback card being debited too, I am still waiting for my debit to happen though. Just worried that it should be the 5% CB reversal rather than 10% instant discount.

If SBI started debiting cashback/RPs for a particular sale period, they should've done it for all (Instant discount is settled the moment transaction is done / order gets delivered. No way, card issuers can deduct equivalent RPs / statement credit for a discount offered by them + shopping site, this contradicts their forfeit terms too), 
Like Vasstav mentioned, these debits could be linked to Flipkart or some other site (not amazon) but if they did for amazon transactions too (Sale period ones*) then its gonna be very easy to get back the RPs + compensation through Ombudsman 

Approx 2800 from cashback card and 500 from ola sbi card debited 😔

getready wrote:
If SBI started debiting cashback/RPs for a particular sale period, they should've done it for all (Instant discount is settled the moment transaction is done / order gets delivered. No way, card issuers can deduct equivalent RPs / statement credit for a discount offered by them + shopping site, this contradicts their forfeit terms too), 
Like Vasstav mentioned, these debits could be linked to Flipkart or some other site (not amazon) but if they did for amazon transactions too (Sale period ones*) then its gonna be very easy to get back the RPs + compensation through Ombudsman 

I received this RP forfeit mail on September 27th but that doesn’t have any date from when this rule start so technically they should not deduct anything on transactions done till September 27th as they have to notify customer before changing their terms??

rahulsoni0706846 wrote:
I received this RP forfeit mail on September 27th but that doesn’t have any date from when this rule start so technically they should not deduct anything on transactions done till September 27th as they have to notify customer before changing their terms??

If these are offer specific terms then there's no need to notify the users, every sale tnc got its own inclusions and exclusions. They can even deduct RPs/Cashback for August month transaction (based on what i know, this all started with Amazon's Great Indian Festival (Sep 22 to Oct 3). So, if your transactions happened on flipkart or some other site where cashback card wasn't in exclusion list + Forfeiting rewards (offer terms) then nothing can be done

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions done between 22 Sept’22 to 03 Oct’22 will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

Edit: Found the same terms for SBI's 10% offer on Flipkart (Oct 10 to 16,2022).May be they can even deduct them if they want to, citing that these transactions were eligible for 10% instant discount)

It is open to all legal residents of India holding a valid and current SBI/Tata Credit Card excluding SBI/Tata Corporate Credit Card, SBI Paytm Cobrand Card and SBI Cashback card (“Cardholder”). The Validity of the Offer (“Offer Duration”) is from 11 Oct 2022 (00:00 hrs) expiring on 16 Oct 2022 (23:59 hrs) 

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions during (“Offer Duration”) will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

getready wrote:

If these are offer specific terms then there's no need to notify the users, every sale tnc got its own inclusions and exclusions. They can even deduct RPs/Cashback for August month transaction (based on what i know, this all started with Amazon's Great Indian Festival (Sep 22 to Oct 3). So, if your transactions happened on flipkart or some other site where cashback card wasn't in exclusion list + Forfeiting rewards (offer terms) then nothing can be done

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions done between 22 Sept’22 to 03 Oct’22 will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

Edit: Found the same terms for SBI's 10% offer on Flipkart (Oct 10 to 16,2022).May be they can even deduct them if they want to, citing that these transactions were eligible for 10% instant discount)

It is open to all legal residents of India holding a valid and current SBI/Tata Credit Card excluding SBI/Tata Corporate Credit Card, SBI Paytm Cobrand Card and SBI Cashback card (“Cardholder”). The Validity of the Offer (“Offer Duration”) is from 11 Oct 2022 (00:00 hrs) expiring on 16 Oct 2022 (23:59 hrs) 

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions during (“Offer Duration”) will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

How to confirm for which transactions they are deducting?? Looks like we’ll have to wait until deductions are done than calculate ourselves 

getready wrote:

If these are offer specific terms then there's no need to notify the users, every sale tnc got its own inclusions and exclusions. They can even deduct RPs/Cashback for August month transaction (based on what i know, this all started with Amazon's Great Indian Festival (Sep 22 to Oct 3). So, if your transactions happened on flipkart or some other site where cashback card wasn't in exclusion list + Forfeiting rewards (offer terms) then nothing can be done

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions done between 22 Sept’22 to 03 Oct’22 will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

Edit: Found the same terms for SBI's 10% offer on Flipkart (Oct 10 to 16,2022).May be they can even deduct them if they want to, citing that these transactions were eligible for 10% instant discount)

It is open to all legal residents of India holding a valid and current SBI/Tata Credit Card excluding SBI/Tata Corporate Credit Card, SBI Paytm Cobrand Card and SBI Cashback card (“Cardholder”). The Validity of the Offer (“Offer Duration”) is from 11 Oct 2022 (00:00 hrs) expiring on 16 Oct 2022 (23:59 hrs) 

As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions during (“Offer Duration”) will be forfeited. Reward points will be forfeited for all transactions done during this offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.

Imo rules and regulations can’t be retrospective although i don’t have any info on its legality 

rahulsoni0706846 wrote:

How to confirm for which transactions they are deducting?? Looks like we’ll have to wait until deductions are done than calculate ourselves 

Its not that hard right? Since they precisely deducted 2800 for cashback card purchases?

rahulsoni0706846 wrote:

Imo rules and regulations can’t be retrospective although i don’t have any info on its legality 

Its all there since the beginning. This is enough for SBI to defend all the deductions (Transactions made from Sep 22,22)

Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited , for offers starting 7 Oct'22 onwards or as per Program T & C

Every should complain to rbi ombudsman without thinking results to pressure on sbi cc

Approx 1000 deducted from my SBI simply click card

5840 debited from Cashback card 😢

31/12/22 Another ₹23.25 debited...

sagarv1997 wrote:

5840 debited from Cashback card 😢

Could you correlate with your txns?

5%?

Amazon / flipkart ?

Date?

Cashback card 4900 debited for sep 22nd transaction on Amazon

Seinfeld wrote:

Could you correlate with your txns?

5%?

Amazon / flipkart ?

Date?

Not able to find the transaction, according to amount debited it should be around 1,16,000 of transaction, but not able to find any such transaction in my debit history.

Agnivo007 wrote:

Ab tera kya hoga Cashback card naayi saal mein? 😈

SimplyClick to Cashback Card : "Ab aa gaya hai new year... bada card hai tu, to bada jhatka de dii naa ?" 😂
Tr : Now the New Year has come... You are a big card, so you gave a big blow, didn't you?

Jeevan16 wrote:

Cashback card 4900 debited for sep 22nd transaction on Amazon

5% CB reversed?

Agnivo007 wrote:
Yes, quarter ends today, so these actions are meant to improve Q3 results, stock price might get high when results declared, will make up for the CB lost easily... 😀

This may improve quarterly result. But it can majorly impact on earning though transaction done in every sale. Most of the users like me might be thinking of closing the SBI cards. 

sagarC wrote:

This may improve quarterly result. But it can majorly impact on earning though transaction done in every sale. Most of the users like me might be thinking of closing the SBI cards. 

And I intend to sell my holding after Q3 results pocketing some gains that will easily make up for CB losses, also feel further sales would be affected by this move in subsequent quarters as you just pointed out, so will completely exit my holding...

Anyways, raising consumer forum complaint, things were informed after the transaction was done. And even that screenshot mentions the date as Oct 7.

Vaastav wrote:
Link :- https://www.sbicard.com/en/customer-notice...ge

Just Again Checked The Notice 5th Point and You can see they have now removed the date of 7th Oct From the Notice. Such a shit thing to do 🤣

Edit:- Can anybody check If their Reward Points have been deducted for Sales Before 7th Oct??

Thanks for the link. We have a cached version available for the link, it still has the 7th Oct as starting period. 

http://web.archive.org/web/20220926163550/https...

I hope taking this to the consumer forum can help.

How to know for which txn rp was debited. My cashback card statment shows 2 debit for rs 500 and 1000 near amount. How to track the specified txn for which they reversed it.

daydeals wrote:

How to know for which txn rp was debited. My cashback card statment shows 2 debit for rs 500 and 1000 near amount. How to track the specified txn for which they reversed it.

Because it is sbi card so no way to know details other than raise a complaint & hope the customer support give the details after 1-2 escalations & 1-2 weeks of waiting.

Seinfeld wrote:

5% CB reversed?

Yes. 5% reversed

Manojvsm wrote:

Why they debited which transaction date they considering.. i didn't used my card for last 3 months ...in discount offer...but also debited 139rs which same as my reward point 139 point🤬

Again they are debiting...

2,594 was taken, I still don't understand what's this charge been taken for?

rahulsoni0706846 wrote:

Somewhere i read deductions also happening for cashback card 

Yes I have a cashback card and got 2,594 debited on 31/12

alekhyadas wrote:
Yes I have a cashback card and got 2,594 debited on 31/12

Mine 2810 also deducted 😔

Holy shit! In my case it’s about 911₹.

What can I do?

will sbi take back the cashback given in sbi gyftr site as well where we had purchased amazon voucher at 3% discount ?