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SBI SimplyClick debiting money-RP Forefeit For CBK Offer

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Deal Cadet
digyvijaykr

Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer" 

they debited 307rs from my card on 27th dec  😒

WhatsAppImage2022-12-30at10.00.09AM

Dear Cardholder,

This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.

In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.

In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.

Warm regards,
SBI Card

Expired
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Top Comments
Deal Newbie Deal Newbie
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Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

Helpful Helpful
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OMG.. they took out 500+90 rs and 659 rewards for my flipkart transactions in the offer period.. cheap move by SBI ..

And those were my relatives transactions.. already gave them as discount..

Hope they didn't do it with cashback card.. otherwise it will change all my calculations for discount

Critic Critic
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That is why I never consider RPs/cb when giving card to friends/relatives for sale offers. Keep it simple, give your card & ask friend/relative to pay whatever amt is showing after instant discount.
Deal Newbie Deal Newbie
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Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

431 Comments  |  
152 Dimers
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Finance Mentor Finance Mentor
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Quary 

----

Got simply click today. Do i need to spend anything to get 500 amazon gv Or paying joining fee is sufficient? 

Deal Cadet Deal Cadet
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Okay. Get that GV. And keep 590 (incl GST) as positive balance, so that when oneday they  change their mind and start deducting the GV money, you feel less of a pain.

Generous Generous
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what is CBK offer of ?

Deal Cadet Deal Cadet
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Oxford dictionary says: it's synonymous to plunder, aka robbery, piracy, theft etc.

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Helpful Helpful
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did they mention date in email ?

Deal Cadet Deal Cadet
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Another play by SBI, my cashback for December was around 5k, but I received only 1650 in cashback

Wingman Wingman
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Same thing for me. My cashback amount was showing around 1400 on the app. But when the cashback was posted to my account yesterday, it was only 500.

I figured out that this 500 relates to only transactions done on 1-2 Jan before statement date of 3 Jan. It means I haven't got any CB for the transactions I did in Dec. confounded

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Deal Cadet Deal Cadet
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Guys Any Idea - Will the same thing happen with Gyftr Txn as well ?  I have got instant discount from gyftr on purchasing amazon vouchers + 5% cashback.

Will the cashback be reversed ?

Deal Subedar Deal Subedar
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Filled the complain with banking ombudsman after I got response for the query for being charged this from sbi.

Deal Subedar Deal Subedar
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Flood sbi with complains.. saying we could not have spent without bank discount. It's sbi mistake

Generous Generous
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I got statement generated for my Ola Money SBI CC 3 days back and they've charged me Rs. 545.

I did a purchase of around 55k but then around 36k - 37k was refunded back since I returned some of the products, even if they're debiting back the 1% cashback I got during the SALE period, they've charged me wrong.

All of this is so messed up.

Deal Cadet Deal Cadet
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Did anyone raise a complaint to SBI? I am not able to find any email contact option. Whenever I am clicking on email us it is taking me a logout page.

Critic Critic
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Login into sbi card website then on left side bar options click on "my interactions"--compose.
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Deal Newbie Deal Newbie
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Gold coin & pendals

Generous Generous
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412+101+97

Deal Cadet Deal Cadet
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Aisa bhi ho rh sob

Deal's Advocate Deal's Advocate
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This is not good by sbi

Helpful Helpful
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Everyone should close their sbi credit card (after paying all dues of course) - only then sbi will learn their lesson

Tech Guru Tech Guru
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What is this CBK?

Helpful Helpful
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CashBacK

Talk-Of-The-Town Talk-Of-The-Town
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Idk where to check it... Can anyone plz...
Deal Newbie Deal Newbie
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Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

Deal Cadet Deal Cadet
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Very Soon Gyftr transaction ka bhi cashback reverse hoga...😝 Stupid SBI

Deal Newbie Deal Newbie
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150 reward points deducted from cash back CC for Amazon voucher purchase with 100cb, Customer care says if you receive cb then reward points wil not given
Helpful Helpful
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Oh sorry to hear that but this means they are able to track whether amazon gave cashback to amazon pay balance account for the GV purchase

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Beacon Beacon
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@digyvijaykr , Did you request to bank for reverse annual fees ?

Deal Cadet Deal Cadet
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It was done automatically. I also received sms for annual fee reversal.

Deal Subedar Deal Subedar
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What are you guys doing? Anyway to get the money back?

Deal Subedar Deal Subedar
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First will ask for bifurcation of deducted cashback, how much for individual transaction. Then will cross verify them with intimation date, if transaction date is preceding, which I am sure they are, then will lodge complaint with RBI Ombudsman.

If deemed necessary, one can also appeal to Consumer Court after lodging complaint on ConsumerHelpline. 

Firestorm Firestorm
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I did ask for bifurcation from sbi customer care. They are shit. Just giving explanation for debit and not giving the transaction list. I have escalated this issue to nodal. Now waiting for the update from them. If no satisfactory answer is given them will again escalate to principal nodal officer. After than RBI is the last hope. They should have provided the transaction bifurcation by default.

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Helpful Helpful
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SBI has gone mad totally they didnt waived my annual fee for both simplysave and click even after spending the requisite amount for the cycle

Post Tycoon Post Tycoon
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Even I see the same shit in my SBI simply click card... I think we all Dimers facing this should unite and someone who is good at drafting skills can help with an email template that we can send to SBI .... so when they receive it they know the real count of customers they can loose ...... how  many agree?

Blaze Blaze
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₹5641 deducted from SBI cashback Card & ₹970 from simply click And 566 reward points and still counting
Deal Cadet Deal Cadet
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I think its the time to settle the dues and close the SBI cashback card as soon as possible, before any further deduction starts

Mobile Guru Mobile Guru
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No use. SBI isn't closing accounts (at least for couple of months). RBI might help (due to new guidelines effective from rom July 1,22) in situations like these but then it is still complicated (Unless SBI confirms the line has been closed)

i closed my SBI cc 3 months back but now they reactivated my cc and charged negative balance for my reward points

Like Magnet Like Magnet
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My around 2500 points were debited only.Can someone explain to me the exact reason?

Deal Subedar Deal Subedar
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Basically, SBI is playing God.

I hope the play ends with a big regulatory punishment for SBI, being a dictator in a democratic country.

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Deal Cadet Deal Cadet
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How should we protest against this SBI cashback  KAAND ?

Deal Subedar Deal Subedar
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Make it spread, make it spread like fire. Start a constructive online petition for publicity and retweet it until the regulators are well informed about their unethical practices. 

replyuser
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