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SBI SimplyClick debiting money-RP Forefeit For CBK Offer

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Deal Cadet
digyvijaykr

Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer" 

they debited 307rs from my card on 27th dec  😒

WhatsAppImage2022-12-30at10.00.09AM

Dear Cardholder,

This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.

In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.

In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.

Warm regards,
SBI Card

Expired
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Deal Newbie Deal Newbie
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Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

Critic Critic
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chiraggyl170 wrote:

OMG.. they took out 500+90 rs and 659 rewards for my flipkart transactions in the offer period.. cheap move by SBI ..

And those were my relatives transactions.. already gave them as discount..

Hope they didn't do it with cashback card.. otherwise it will change all my calculations for discount

That is why I never consider RPs/cb when giving card to friends/relatives for sale offers. Keep it simple, give your card & ask friend/relative to pay whatever amt is showing after instant discount.
Deal Newbie Deal Newbie
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Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

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Deal Cadet Deal Cadet
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Vaastav wrote:

Screenshot2022-12-30-19-41-30-1840deb401b9ffe8e1df2f1cc5ba480b12
Try Complaining Using This Image If Yours Reward Points have been deducted for Sales Before 7th Oct. TBH never Expected them to just remove Date from notice and make fool of their customers.

Complaining on ombudsman? Can you send me a clear image of this on dm?

Deal Cadet Deal Cadet
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guest_999 wrote:

For those whose cb/points deducted for txns done before 7th oct @Vaastav posted a screenshot of their original T&C which they later changed which is more than enough for those affected to get a successful resolution by complaining about this to rbi ombudsman. One member here actually won 5k compensation from axis bank for refusing his application for ltf card when same card was available as paid in his bank acc pre-approved offer.

https://www.desidime.com/discussions/got-reveng...

How do we check the transactions for which the rp forfeit debit is against? Should I contact the customer care for this info?

I can only see 2 debits amount to 911 and 8 rs each but no clarity on which transaction the debit was against.

Deal Cadet Deal Cadet
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WhatsAppImage2023-01-01at11.38.52PM

All my transaction are prior to 7th Oct 2022 using SBI Cashback card

Deal Lieutenant Deal Lieutenant
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buttman wrote:

Complaining on ombudsman? Can you send me a clear image of this on dm?

Screenshot2022-12-30-19-41-30-1840deb401b9ffe8e1df2f1cc5ba480b12

Critic Critic
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buttman wrote:

How do we check the transactions for which the rp forfeit debit is against? Should I contact the customer care for this info?

I can only see 2 debits amount to 911 and 8 rs each but no clarity on which transaction the debit was against.

No option other than contacting sbi card customer care & even then I don't expect someone to get correct info before escalating it 1-2 times.
Critic Critic
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@Seinfeld The did mention "7 oct 22 onwards or as per program T&C" but I think rbi ombudsman may consider it as sort of misleading/confusing info & may give decision in favour of complainant.

@buttman @anaroydhar

Deal Newbie Deal Newbie
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For my cashback card, the amount debited corresponds to a transaction on Amazon on Sep 28. However, there is another order on Sep 30 for which the amount has not yet been reversed.

The order on Sep 28 though had 300 Amazon Pay cashback associated with it, so not sure if that has caused the reversal, but it seems the 5% cashback credited in addition to 10% discount will be reversed.

Deal Captain Deal Captain
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Deducted and Lost:  698 + 4985 RP.. 
Atrocious act by SBI, we all must fight legally by complaining to authorities.

Deal Cadet Deal Cadet
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ganeshkg007908 wrote:

Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

don't be hasty in concluding, as per last statement i am supposed to receive more than 6000 cb but icici amazon pay credited 4100 only so be a little bit cautious.
Deal Cadet Deal Cadet
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Lost 6k+ points for simply click. No deductions done yet for SBI cb cc.

Deal Subedar Deal Subedar
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Mine seems highest here Screenshot202301020828502

Deal Newbie Deal Newbie
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BML wrote:

Mine seems highest here Screenshot202301020828502

Never getting a SBI CC now. It's way too complicated to me. 

Deal Cadet Deal Cadet
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guest_999 wrote:
No option other than contacting sbi card customer care & even then I don't expect someone to get correct info before escalating it 1-2 times.

I have raised a query and the customer care seems clueless. They have escalated this so hopefully I should receive a reply soon. They are mentioning about transactions done after 14th Sept and not 7th oct

Deal Cadet Deal Cadet
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guest_999 wrote:

@Seinfeld The did mention "7 oct 22 onwards or as per program T&C" but I think rbi ombudsman may consider it as sort of misleading/confusing info & may give decision in favour of complainant.

@buttman @anaroydhar

Shall I directly go ombudsman route? Or wait for 30 days before escalating to ombudsman? I do feel that if we flood ombudsman then maybe this will come under radar. However even I feel that it’s unlikely that rbi will decide in our favour.

Deal Cadet Deal Cadet
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BML wrote:

Mine seems highest here Screenshot202301020828502

Holy shit! This is atrocious 

Deal Subedar Deal Subedar
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BML wrote:

Mine seems highest here Screenshot202301020828502

For gold purchase they reverse bank discount plus cashback both.

For mobile purchase they reversed bank discount.

Finance Mentor Finance Mentor
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BML wrote:

For gold purchase they reverse bank discount plus cashback both.

For mobile purchase they reversed bank discount.

What will happen if all credit card companies start to reverse gold coins purchase instant discounts? 😔

Deal Cadet Deal Cadet
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my cashback card being charged for rs2660 for transaction done on 23 Sept, while receiving the cashback this amount felt like average, but now when the sbi reversed it, this amount seems huge

Finance Mentor Finance Mentor
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Quary 

----

Got simply click today. Do i need to spend anything to get 500 amazon gv Or paying joining fee is sufficient? 

Deal Cadet Deal Cadet
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Bk100 wrote:


Quary 

----

Got simply click today. Do i need to spend anything to get 500 amazon gv Or paying joining fee is sufficient? 

Okay. Get that GV. And keep 590 (incl GST) as positive balance, so that when oneday they  change their mind and start deducting the GV money, you feel less of a pain.

Deal Cadet Deal Cadet
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demerius2020 wrote:

what is CBK offer of ?

Oxford dictionary says: it's synonymous to plunder, aka robbery, piracy, theft etc.

Deal Captain Deal Captain
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Vaastav wrote:

Screenshot2022-12-30-19-41-30-1840deb401b9ffe8e1df2f1cc5ba480b12
Try Complaining Using This Image If Yours Reward Points have been deducted for Sales Before 7th Oct. TBH never Expected them to just remove Date from notice and make fool of their customers.
Can you please ping me this image
Deal Cadet Deal Cadet
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BML wrote:

For gold purchase they reverse bank discount plus cashback both.

For mobile purchase they reversed bank discount.

This was in tnc. Cashback card not eligible for instant discount. Also it don't provide cb for gold purchase. So 0 net profit in all.

Deal Cadet Deal Cadet
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did they mention date in email ?

Analyst Analyst
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BML wrote:

For gold purchase they reverse bank discount plus cashback both.

For mobile purchase they reversed bank discount.

Forfeit RP was still in their terms which kept on modifying, But Forfeiting Bank Discount is Complete Scam and I don't think we should let SBI pull this bs successfully.

Deal Cadet Deal Cadet
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Another play by SBI, my cashback for December was around 5k, but I received only 1650 in cashback

Deal Cadet Deal Cadet
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buttman wrote:

Consumer forum or rbi ombudsman?

Have raised in consumer forum for cashback category. Will raise it in rbi ombudsman too

Deal Subedar Deal Subedar
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Agnivo007 wrote:
Found :  Flipkart on 12-Oct. 10% instant discount was applied.
But should get 1X points even if ineligible for 5X, all RP forfeited as per calculation.

Screenshot20221231014834

I got 1x during sept purchase and yesterday they deducted that 1x too
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