
SBI SimplyClick debiting money-RP Forefeit For CBK Offer
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Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer"
they debited 307rs from my card on 27th dec 😒
Dear Cardholder,
This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.
In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.
In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.
Warm regards,
SBI Card
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guest_999 wrote:For those whose cb/points deducted for txns done before 7th oct @Vaastav posted a screenshot of their original T&C which they later changed which is more than enough for those affected to get a successful resolution by complaining about this to rbi ombudsman. One member here actually won 5k compensation from axis bank for refusing his application for ltf card when same card was available as paid in his bank acc pre-approved offer.
How do we check the transactions for which the rp forfeit debit is against? Should I contact the customer care for this info?
I can only see 2 debits amount to 911 and 8 rs each but no clarity on which transaction the debit was against.
All my transaction are prior to 7th Oct 2022 using SBI Cashback card
buttman wrote:No option other than contacting sbi card customer care & even then I don't expect someone to get correct info before escalating it 1-2 times.How do we check the transactions for which the rp forfeit debit is against? Should I contact the customer care for this info?
I can only see 2 debits amount to 911 and 8 rs each but no clarity on which transaction the debit was against.
@Seinfeld The did mention "7 oct 22 onwards or as per program T&C" but I think rbi ombudsman may consider it as sort of misleading/confusing info & may give decision in favour of complainant.
For my cashback card, the amount debited corresponds to a transaction on Amazon on Sep 28. However, there is another order on Sep 30 for which the amount has not yet been reversed.
The order on Sep 28 though had 300 Amazon Pay cashback associated with it, so not sure if that has caused the reversal, but it seems the 5% cashback credited in addition to 10% discount will be reversed.
Deducted and Lost: 698 + 4985 RP..
Atrocious act by SBI, we all must fight legally by complaining to authorities.
ganeshkg007908 wrote:don't be hasty in concluding, as per last statement i am supposed to receive more than 6000 cb but icici amazon pay credited 4100 only so be a little bit cautious.Lost ₹285 + 1692 RP
Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!
Lost 6k+ points for simply click. No deductions done yet for SBI cb cc.
Mine seems highest here
BML wrote:Mine seems highest here
Never getting a SBI CC now. It's way too complicated to me.
guest_999 wrote:
No option other than contacting sbi card customer care & even then I don't expect someone to get correct info before escalating it 1-2 times.
I have raised a query and the customer care seems clueless. They have escalated this so hopefully I should receive a reply soon. They are mentioning about transactions done after 14th Sept and not 7th oct
guest_999 wrote:@Seinfeld The did mention "7 oct 22 onwards or as per program T&C" but I think rbi ombudsman may consider it as sort of misleading/confusing info & may give decision in favour of complainant.
Shall I directly go ombudsman route? Or wait for 30 days before escalating to ombudsman? I do feel that if we flood ombudsman then maybe this will come under radar. However even I feel that it’s unlikely that rbi will decide in our favour.
my cashback card being charged for rs2660 for transaction done on 23 Sept, while receiving the cashback this amount felt like average, but now when the sbi reversed it, this amount seems huge
Quary
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Got simply click today. Do i need to spend anything to get 500 amazon gv Or paying joining fee is sufficient?
what is CBK offer of ?
Bk100 wrote:
Quary
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Got simply click today. Do i need to spend anything to get 500 amazon gv Or paying joining fee is sufficient?
Okay. Get that GV. And keep 590 (incl GST) as positive balance, so that when oneday they change their mind and start deducting the GV money, you feel less of a pain.
demerius2020 wrote:what is CBK offer of ?
Oxford dictionary says: it's synonymous to plunder, aka robbery, piracy, theft etc.
sagarv1997 wrote:
Thanks for the link. We have a cached version available for the link, it still has the 7th Oct as starting period.
http://web.archive.org/web/20220926163550/https...
I hope taking this to the consumer forum can help.
Consumer forum or rbi ombudsman?
did they mention date in email ?
BML wrote:For gold purchase they reverse bank discount plus cashback both.
For mobile purchase they reversed bank discount.
Forfeit RP was still in their terms which kept on modifying, But Forfeiting Bank Discount is Complete Scam and I don't think we should let SBI pull this bs successfully.
Another play by SBI, my cashback for December was around 5k, but I received only 1650 in cashback

Lost ₹285 + 1692 RP
Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!
Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.