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SBI SimplyClick debiting money-RP Forefeit For CBK Offer

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Deal Cadet
digyvijaykr

Check your statement guys:- "Statement DB – RP Forfeit For CBK Offer" 

they debited 307rs from my card on 27th dec  😒

WhatsAppImage2022-12-30at10.00.09AM

Dear Cardholder,

This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.

In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.

In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.

Warm regards,
SBI Card

Expired
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Top Comments
Deal Newbie Deal Newbie
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Lost ₹285 + 1692 RP


Now my confusion got resolved! ICICI Amazon pay card is way better than any other credit cards in India!!

Helpful Helpful
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OMG.. they took out 500+90 rs and 659 rewards for my flipkart transactions in the offer period.. cheap move by SBI ..

And those were my relatives transactions.. already gave them as discount..

Hope they didn't do it with cashback card.. otherwise it will change all my calculations for discount

Critic Critic
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That is why I never consider RPs/cb when giving card to friends/relatives for sale offers. Keep it simple, give your card & ask friend/relative to pay whatever amt is showing after instant discount.
Deal Newbie Deal Newbie
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Request all concerned to raise complain through their app, portal or email and escalate to the topmost officer. Why should a customer suffer for their mistake. All they provide is RPs/vouchers for most cards and now debit cash in return, which is totally unacceptable.

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Finance Ninja Finance Ninja
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Sbi has really done it this time. Nothing has been debited from my cards as of now but this is a really shitty move.
Deal Cadet Deal Cadet
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This is a total mess by SBI. Why did they give reward points for such transactions in the first place ? Good strategy to earn Cash from bank's end.

Critic Critic
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@akki.akki On simplysave card there was a deduction of Rs.47 for 10% sbi instant discount sale on flipkart so still basically no loss for me. Good thing I decided to not use amazon/sbi combo gis sale & relied on fk bbd sale/axis/icici combo mainly. smile

Critic Critic
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@Knight11 @Demondealer heavy drivers what's your status on sbi cashback card?

@demerius2020

Benevolent Benevolent
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I didn't use sbi cashback in any of the sales offer.

Just once, I did in September for 4K transaction (probably 10% was applied on this). I got 300 Amazon cashback. Later, I cancelled it l, as price reduced by 1k next day. I got back 3700 in card and points for 3700 were reversed at that time itself (obviously whatever instant discount was there, that also didn't count).

So, it was like i bought 300 Amazon voucher.

So far no points/cb reversal or any charges for me. I don't think they will do double reversal or think about those 300 rupees😅.

I think Amazon itself must be reporting the discounts offered and asking bank to pay. So in my case, as order was cancelled, Amazon won't ask anything.

Deal Lieutenant Deal Lieutenant
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SBI adding charges into statement as if 1 reward points was equal to 1 ruppee.

Jitne ka gift card redeem ni kiya uske double ka charges lag chuka sad

Deal Cadet Deal Cadet
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When will it stop ?...

Deal Newbie Deal Newbie
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Mine also deducted for September end sale amazon.

SBI cashback card 5%

Deal Newbie Deal Newbie
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very bad process by sbi  my 1500 debit from three cards

Critic Critic
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For those whose cb/points deducted for txns done before 7th oct @Vaastav posted a screenshot of their original T&C which they later changed which is more than enough for those affected to get a successful resolution by complaining about this to rbi ombudsman. One member here actually won 5k compensation from axis bank for refusing his application for ltf card when same card was available as paid in his bank acc pre-approved offer.

https://www.desidime.com/discussions/got-reveng...

Deal Cadet Deal Cadet
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How do we check the transactions for which the rp forfeit debit is against? Should I contact the customer care for this info?

I can only see 2 debits amount to 911 and 8 rs each but no clarity on which transaction the debit was against.

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Deal Newbie Deal Newbie
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888 debited from my credit card on 30 dec. Any idea what is this?

Beacon Beacon
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5641 deducted from SBI cashback Card & 970 from simply click And and still counting when it will stop
Beacon Beacon
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Please tell me any resolution
Helpful Helpful
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Approx 2800 from cashback card and 500 from ola sbi card debited 😔
Deal Cadet Deal Cadet
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Every should complain to rbi ombudsman without thinking results to pressure on sbi cc

Deal Cadet Deal Cadet
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Approx 1000 deducted from my SBI simply click card

Deal Cadet Deal Cadet
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5840 debited from Cashback card 😢

Tech Guru Tech Guru
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Could you correlate with your txns?

5%?

Amazon / flipkart ?

Date?

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Finance Mentor Finance Mentor
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31/12/22 Another ₹23.25 debited...

Cool Cool
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Cashback card 4900 debited for sep 22nd transaction on Amazon sob

Tech Guru Tech Guru
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5% CB reversed?

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Deal Cadet Deal Cadet
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Anyways, raising consumer forum complaint, things were informed after the transaction was done. And even that screenshot mentions the date as Oct 7.

Firestorm Firestorm
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How to know for which txn rp was debited. My cashback card statment shows 2 debit for rs 500 and 1000 near amount. How to track the specified txn for which they reversed it.

Critic Critic
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Because it is sbi card so no way to know details other than raise a complaint & hope the customer support give the details after 1-2 escalations & 1-2 weeks of waiting.

Deal Subedar Deal Subedar
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2,594 was taken, I still don't understand what's this charge been taken for?


Deal Cadet Deal Cadet
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Holy shit! In my case it’s about 911₹.

What can I do?

Deal Cadet Deal Cadet
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will sbi take back the cashback given in sbi gyftr site as well where we had purchased amazon voucher at 3% discount ?

Deal Cadet Deal Cadet
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WhatsAppImage2023-01-01at11.38.52PM

All my transaction are prior to 7th Oct 2022 using SBI Cashback card

Critic Critic
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@Seinfeld The did mention "7 oct 22 onwards or as per program T&C" but I think rbi ombudsman may consider it as sort of misleading/confusing info & may give decision in favour of complainant.

@buttman @anaroydhar

Deal Cadet Deal Cadet
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Shall I directly go ombudsman route? Or wait for 30 days before escalating to ombudsman? I do feel that if we flood ombudsman then maybe this will come under radar. However even I feel that it’s unlikely that rbi will decide in our favour.

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Deal Newbie Deal Newbie
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For my cashback card, the amount debited corresponds to a transaction on Amazon on Sep 28. However, there is another order on Sep 30 for which the amount has not yet been reversed.

The order on Sep 28 though had 300 Amazon Pay cashback associated with it, so not sure if that has caused the reversal, but it seems the 5% cashback credited in addition to 10% discount will be reversed.

Deal Captain Deal Captain
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Deducted and Lost:  698 + 4985 RP.. 
Atrocious act by SBI, we all must fight legally by complaining to authorities.

Deal Cadet Deal Cadet
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Lost 6k+ points for simply click. No deductions done yet for SBI cb cc.

Finance Ninja Finance Ninja
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I thought only SBI cashback cards reward points they are debiting reward points but shocked to see simply click

Deal Subedar Deal Subedar
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Mine seems highest here Screenshot202301020828502

Deal Cadet Deal Cadet
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Never getting a SBI CC now. It's way too complicated to me. 

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Deal Cadet Deal Cadet
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my cashback card being charged for rs2660 for transaction done on 23 Sept, while receiving the cashback this amount felt like average, but now when the sbi reversed it, this amount seems huge

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