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Sbi unipay credit card bill payment failed

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Deal Cadet
Gobsy

The transaction is not showing on their portal. I made it through HDFC platinum debit card. Amount has been deducted from my account. Should I raise complaint with SBI unipay or with HDFC team to get refund or will it be automatically refunded?

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Helpful Helpful
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It will be automatically refunded..

Only downside is its slower than usual,

For me, took 6days..

Don't worry, your money is safe

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Deal Cadet Deal Cadet
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Failed for me..now need to wait for refund

Helpful Helpful
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It will be automatically refunded..

Only downside is its slower than usual,

For me, took 6days..

Don't worry, your money is safe

Deal Newbie Deal Newbie
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My transaction failed and money debited already but doesn't show in history. Will this be refunded automatically also or need to take some action?

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Deal Subedar Deal Subedar
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If a transaction outright fails, the money will be refunded to your account within 7 days. It's the case everywhere.

Deal Newbie Deal Newbie
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And in the email they have not provided any reference ID

Thank you for choosing SBI Bill Payment Services.
Your transaction of Rs.xxxx.xx for Credit Card under reference no. is FAILED.
If any amount is debited, it will be refunded to you within 3-4 working days.
For any query please write to us  at [email protected]


and this email id provided bounce back when you send an email 

Deal Cadet Deal Cadet
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same with me..i've also received same email without any reference txn id. In msg also there is no txn id. How we canc txn id, is there any way to get failed txn id?

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Beacon Beacon
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I received my refund of INR 2000 after 21 days, that too after raising complaint with SBI UniPay and BBPS.

Deal Newbie Deal Newbie
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How u raised the complaint?

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Deal Subedar Deal Subedar
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I received one refund in 3 months.

Wasn't showing in the portal. Luckily had failed message with transaction number in mail. Sent a mail to them with the transaction number, received the refund post that.

Deal Subedar Deal Subedar
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First of all why are you using unipay? When you have hdfc billpay?

Brand Enthusiast Brand Enthusiast
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1% cashback for utility payments with hdfc platinum debit card and unipay considers credit card bill payment as utility payment
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Generous Generous
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Fail hona bada risky ho jata hai kabhi kabhi.. sply big amount.. mera housing ka fail amount automatically nahi aaya.. 1 week baad complain karne par chargeback raise kiya icici ne.. pure 50 din baad aaj aaya chargeback ka refund.. 62000 ka.. sbi unipay par bhi fasa tha 20k.. wo to aa gaya 7 days me. Wo to. Icici 62000 ka temo credit kar diya tha warna utna ka pay karna padta bill me

Deal Cadet Deal Cadet
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In how many days does sbi unipay settle credit card bill payment?

Deal Cadet Deal Cadet
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If I pay the credit card bill from the tata neu infinity credit card, will I be getting the tata neu coins?

Benevolent Benevolent
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My case is worst 10k payment deducted from my sbi credit card but failed on unipay now there's no transaction I'd or mail nothing. It's been 5 days still no sign of refund.

Deal Cadet Deal Cadet
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which bank’s payment did you tried??
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Deal Newbie Deal Newbie
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I have tried to pay non bbps cc bill through rupay cc UPI , money debited from rupay cc but not credited to biller and also the transaction is not showing in the sbi unipay portal under payment history. Do I have to raise a complaint (chargeback)?

Deal Cadet Deal Cadet
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My success txn of 23rd is still not credited to Citibank Credit card ? Do we know how much time it really takes.

Deal Subedar Deal Subedar
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They wont credit it , i think.
Deal Newbie Deal Newbie
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Has anyone here received refund for failed payment on 21st March?

Tech Guru Tech Guru
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Did you receive yet?
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Deal Cadet Deal Cadet
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Guys, No need for panic. I received my both failed txns refund automatically. it's slow but you will get it. Non bbps cc bill payments mostly take 3-4 days to credit. If you need immediate settlement use Paytm and cred. Remaining all other platforms, taking 3-4 working days time. i never seen if txns was successful and not credited in card.

Deal Newbie Deal Newbie
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I am yet to receive any refund. I am panicking.😌

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Beacon Beacon
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Made payment on 30 March and today posted to ICICI credit card successfully.

Deal Newbie Deal Newbie
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Can receive refund any?

Deal Newbie Deal Newbie
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Has anyone here received refund for a failed Rupay cc UPI payment? Kindly post what action have you taken.

Benevolent Benevolent
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Refund of failed Rs. 10,000 CC to CC payment done on 22nd March still awaited. Rest 6x Rs. 10,000 successful transactions credited within 5 - 6 days with date of credit as 22nd March

Deal Newbie Deal Newbie
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Anyone received refund for txn done using HDFC DC

Tech Guru Tech Guru
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Yes, received today. Had Filed a charge back + tweeted + mailed. Might have auto refunded. Lord knows. Best is to avoid unipay at all cost.

Generous Generous
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Things are getting out of hand now. I still haven't received the refund of Rs. 1,000 done via HDFC Bank debit card.

I even wrote an email to [email protected] but there has been no response yet. Raised transaction dispute with HDFC Bank and they replied today with the response that merchant has claimed that amount.

In case I want to fight for it, I need to show transaction failed screenshot (which I didn't take) or email for failed transaction (which SBI Unipay didn't send). Above all, I don't even have the proof after logging into the portal since there's no trace of transaction in 'Transaction History' on SBI Unipay's website.

Those who are stuck in the same situation, please suggest what to do?

Tech Guru Tech Guru
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Date of transaction?

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