Swiggy CC Rude Behaviour

This has been happening to most of us now, now kick your furniture or shake your head, nothing gonna happen, start used to this bullying from the worlds of Swiggy and Zomato. I raised this 6 months back and followed up on Twitter, emails but to no avail, there is a change in policy. Still, try if you have time to waste on these morons or forget about ordering online. 

If they compensate they loose money, if they dont they lose customer hence money. They r in loss for everything . greatest loss making company . RIP to the investors

For grocery I am using bigbasket from 5 months and never faced any issues till yet. Once the returned the product other times they just refunded the amount without any issues.

Swiggy never sends ice boxes , i dont know why they have even listed frozen items on their platform, they expect customer to save his own money by not ordering.

Sorry to be the bearer of bad news, but I request you not to waste your time. Once I ordered farsan from Haldirams for my aunt using Swiggy. I had ordered 8 packets, but my aunt received just two. Even though my smart aunt had taken an 'unboxing' video, Swiggy refused to give refund. One Swiggy executive insinuated that the video was not authentic! I even reached out to Haldirams, unsurprisingly, they washed their hands of it.

I have been there in this thing since last 14 years. I have seen things going off gradually. Discount era and customer is supreme era is going to be end soon. 

i got refund of 30 just now for aml frostik as it was melted, shared them pic for melted icecream.

@Venom14  try taking pic of melted icecreams and upload on twitter and tag swiggy and zomato 

I am also facing the same issue with ice creams. The people packing the items should have some sense. Ice creams should be packed only when delivery partner arrives for pickup.

Always use CASH ON DELIVERY. They will never get your order wrong or late

Technique 🤪

temperature equilibrium! [ @bikidas2060

You guys are scaring me, I order a lot from Swiggy instamart, average 400-500 15-20 orders every month and every time I get something missed in my order or damage products they politely refund. Last refund was last week where they missed 2 pouches of Milk. 

I hope ONDC destroys them Completely like UPI and RuPay did to VISA/MasterCard. The government is behind it so I am pretty confident about it! After Some Years 4-6 we will be Ordering from ONDC like Shopping,Foods, Grocery etc and by that time there will be some Authorities Person who will handle such type of Mistakes/Scam OP has faced

People are getting lazy and lazy ... 

get up , walk and get your icecream . 

Faced the same with Dunzo,  I ordered an Amul lassi but it was tampered with and was leaking but these mfs refused to refund

Now fast forward two months later almost all dunzo daily grocery marts even in a tier 1 metro city Bengaluru have shut down.

No wonder with such pathetic services they incur such losses and shut down.

Sometime they do wrong delevry.. few times I lose few tikes they give better value item.. but I use rarely 1 or 2 times in month

take pics and file a case under consumer court online https://consumerhelpline.g...n/, swiggy will learn lession also file chargeback with your credit card company for product quality issue

Had ordered 6 kg potatoes from instamart. 1 kg was missing. Had to send pic to cc to get refund for 1 kg.