Swiggy Giving Fake Promises. How to Counter?
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Last Day I ordered through Swiggy and received an Item wrongly. I Informed swiggy support with photos and after their investigation a partial refund was promised ( I have their chats as proof) to the source account
I didn't receive the refund as of now I tried connecting swiggy care through Twitter. They said they can't refund and instead offered to give a food coupon of the same value which expires after a month.
How to Counter this and move legally. Swiggy has already did mistake by wrongly delivering item and now again they have put the mistake on some random agent's head for offering refund
Would like to know fellow dimers insight and advice on the matter
Update: I contacted the swiggy escalation team with screenshot they refunded to swiggy money
I didn't receive the refund as of now I tried connecting swiggy care through Twitter. They said they can't refund and instead offered to give a food coupon of the same value which expires after a month.
How to Counter this and move legally. Swiggy has already did mistake by wrongly delivering item and now again they have put the mistake on some random agent's head for offering refund
Would like to know fellow dimers insight and advice on the matter
Update: I contacted the swiggy escalation team with screenshot they refunded to swiggy money
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https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10041942
btw did he got his money back last time he ordered?? 😀
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10040670
Consumer forum complaint
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10040722
Already registered a nch complaint but I don't know How useful it will be
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https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10040898
That reminds me I have to follow-up with Swiggy for sending wrong order last time. Thanks 😌
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10040927
Good luck bro
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https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10041344
This is my tale.
https://www.desidime.com/discussions/fraud-by-r...
There I shared my twitter grievance link. Quoting that, post your grievance there in twitter. I hope it will strengthen both of our claims.
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10041450
I have posted of X but u need to get better engagements for getting refunds I guess
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10041468
bro mail them with chat screenshots. if they promise then they need to refund
https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10041482
Thanks bro will try
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https://www.desidime.com/discussions/swiggy-giving-fake-promises-how-to-counter?page=1#post_10042525
Welcome bro
Click here to reply
@Budhe-Baba help him