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TATA NEU Blocked my account unable to use Neu Coins

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Deal Cadet
Akshith10271

I have around 15k neu coins in one of my account and around 3-10k neu coins in other accounts but all of a sudden I am unable to use them payment is getting failed when I tried to pay with neu coins in all my accounts . I raised a complaint with Tataneu social media pages (Facebook,Twitter) via email,Telephone and via Tata neu App . They are simply saying "our system detects some unsual transaction with your account please read TnC you won't be able to use the neu coins until further notice from our side." They are not even mentioned any time frame any solution for this any one faced similar kind of issue? 

I suggest please use neu coins asap.

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Benevolent Benevolent
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What kind of orders you were placing? Electronics?

How many orders in past few months/days?

Benevolent Benevolent
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How did you manage to accumulate this many points? For getting 15K points the total transaction value would be around 3 Lakh. And total how many tataeu accounts did you create.

Deal Cadet Deal Cadet
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I orderdered Iphone 13
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Pro DealBaba Pro DealBaba
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Time to use my existing neu coins before they ban worried
Helpful Helpful
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as expected

i was also thinking they could block the account so used all the coins 

Like Magnet Like Magnet
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Thanks for headsup! Can ignore hdfc tata neu card safely! grin
Deal Cadet Deal Cadet
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I applied for this card later I noticed this in my account 😿
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Deal Cadet Deal Cadet
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15K neu coins? R u reseller??


Helpful Helpful
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Obviously and they did the right thing. It is illegal and complete misue
Deal Cadet Deal Cadet
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Say TATA (bye-bye) to your Neu Coins

Deal Newbie Deal Newbie
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thanks for the post, i have many accounts with 5k-6k points now going to use them in upcoming sale 😄

Deal Newbie Deal Newbie
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I earned around 35 lakhs, but I used 27lakhs, still 8 lakhs was freezed in all my accounts, each account is having around 40k coins

Deal Newbie Deal Newbie
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How did u get these coins? 😳

Same happened wid me also trxn got failed everytime...

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Deal Cadet Deal Cadet
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still unable to use neu coins 😞

Deal Cadet Deal Cadet
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if any one got any solution please do comment

Entertainer Entertainer
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Main apne 102 rs worth pending Neucoins credit hone ka wait kar raha hun aur idhar laakhon ke neucoins, khule mein ghoom rahe hein. Yeh hoti hai ...

https://cdn0.desidime.com/attachments/photos/819952/original/10082020-foreheadlines.jpg?1667230787

Deal Newbie Deal Newbie
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Same thing happened with me now I raised the complaint now let see what happens😬😡😡😡

Deal Cadet Deal Cadet
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nothing will happen
Deal Newbie Deal Newbie
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SAME happened with me also. My 2 account banned. Both have 10k nue coins.what to do now ?

Deal Newbie Deal Newbie
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Just chacked. All accounts restricted now. Lost approx 50k coins.

Deal Newbie Deal Newbie
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What about there sale offer of 1000 coins on 5000 shopping? Any update on that ?

Deal Newbie Deal Newbie
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Eligible users received mail , mail stated that you are eligible and coins will be credited by 20/30th November
Deal Newbie Deal Newbie
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yes they have blocked account. but it is not fair they should have blocked the account immediately if they have proper check and validations , but they lured people to buy their products from their platform to earn neucoins. Even they have not made these coins usable on bill payments, so these coins have been accumulated. Acutally they want to compensate their losses through blocking neucoins and showing their higher bosses that we are earning profits through wipe off their liabilities very pathetic response from customer care. Ridiculous

Helpful Helpful
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I'm glad I never signed up for this sh*t.
Helpful Helpful
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My account is blocked with 5k neu coins.

Any way to use these coins? 

Deal Newbie Deal Newbie
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Came to know today while making payment on tatacliq My two accounts blocked one having 4500 coins another having 2800. No solution provided .
Deal Cadet Deal Cadet
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I posted this 3 months ago and I said to use your coins ASAP but now people saying our accounts are blocked 😒

Helpful Helpful
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How u find out ur neucoins blocked? Can't login or displays some error plz show

Pro Entertainer Pro Entertainer
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It won't let you use the coins, payment will fail. You can try by placing a dummy 1mg order. 


Btw, could anyone find a solution? 
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Deal Subedar Deal Subedar
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Converting tata neu to amazon gift card
Deal Subedar Deal Subedar
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How? 

Deal Newbie Deal Newbie
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The same thing happened with my account as well. Had 4k+ neu coins. Customer care is useless, they don't know why they blocked the account. They are simply replying with a generic message to read T&C even after escalation. I'm okay to loose all my neu coins if they show me exactly which terms and conditions I have violated, but they are not giving that info.

Lessons learnt: Stay away from TATA products. Shame on them for luring customers by offering a 5% cashback on every purchase and block the accounts afterwards.

Deal Cadet Deal Cadet
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Yeah True they simply ask us to read tnc
Helpful Helpful
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Got mine unblocked neucoins worth Rs. 10K. Spammed customer care on Gmail, Twitter they unblocked.. 

Deal Cadet Deal Cadet
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Where are you using the new coins ?

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Deal Newbie Deal Newbie
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is there a way to use blocked neu coins or get the account unblocked! They are citing some policy breach which I really don't understand since I have been using bigbasket and 1mg since years..

any help will be appreciated

Comrade Comrade
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Your account unlocked or not?

Deal Cadet Deal Cadet
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No, Still waiting
Deal Newbie Deal Newbie
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Same happened. Can these coins be used at offline stores like westside. Someone reply plzzz

Deal Cadet Deal Cadet
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if the coins are blocked then No
Deal Newbie Deal Newbie
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My neu coins disabled 

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