https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639475
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URGENT- Need HDFC higher authority email ids for Escalation- 1 month passed & family account hasn't been made preferred
Hey Dimers,
Can you guys please help me out with the email ids for escalation for HDFC Preferred A/c.
Context: I am a preferred customer & applied for my Father's HDFC account linkage to Preferred Family group banking. Filled all the forms physically & handed over to RM last month. Till date my father's account hasn't been converted to Preferred & RM is giving all kind of excuses (Technical/Backend etc.etc.)
Need to send out this escalation mail so that this is taken care on priority. Please guide me with the process guys.
@guest_999 @Scorpion @bohemian @avgn @decideaim @abhishek012 @caks2006407 @panchabhut @bobby_123
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https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639485
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639487
preferredbanking @ hdfcbank.com They'll reply within 24 working hours.
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639489
If your father account is upgraded to preferred, will the preferred status be visible in his account aswell?
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639493
ConfirmPassword wrote:Yes it should be visible @ConfirmPasswordIf your father account is upgraded to preferred, will the preferred status be visible in his account aswell?
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639495
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639502
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itsmehd5 wrote:
Any other mail ids- Nodal officer etc. @Ransome
I'd suggest you email Preferred banking and in addition, use the form posted by @bohemian to raise the issue.
To escalate it, use these forms:
Grievance Redressal Officer https://leads.hdfcbank.com/applications/webform...
Principal Nodal Officer https://leads.hdfcbank.com/applications/webform...
Contact Us: https://www.hdfcbank.com/personal/need-help/con...
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639636
Also just to be sure, check once with customer care regarding father's acc status as shown in "their system" & don't just rely on what is shown in hdfc netbanking.
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639674
I've been trying since a year. Good luck 
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639793
I have try sine 2 year. If RM is different that time dont't accept remove request each other
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639919
decideaim wrote:@decideaim What was the issue in your case? What all steps you took?
I've been trying since a year. Good luck
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8639929
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itsmehd5 wrote:It's messy, actually a turf war. I have a preferred and my father has classic. They are not bringing that classic account under my preferred family banking. Tried at branch level and RM too, nothing worked.
@decideaim What was the issue in your case? What all steps you took?
https://www.desidime.com/discussions/urgent-need-hdfc-higher-authority-email-ids-for-escalation-1-month-passed-family-account-hasn-t-been-made-preferred?page=1#post_8640302
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Remove space @itsmehd5 @hirenbhut93975
decideaim wrote:Pnohdfcbank @ hdfcbank .com
It's messy, actually a turf war. I have a preferred and my father has classic. They are not bringing that classic account under my preferred family banking. Tried at branch level and RM too, nothing worked.
Remove space @itsmehd5 @hirenbhut93975
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