URGENT- Need HDFC higher authority email ids for Escalation- 1 month passed & family account hasn't been made preferred

291°
Deal Cadet
itsmehd5

Hey Dimers,

Can you guys please help me out with the email ids for escalation for HDFC Preferred A/c. 

Context: I am a preferred customer & applied for my Father's HDFC account linkage to Preferred Family group banking. Filled all the forms physically & handed over to RM last month. Till date my father's account hasn't been converted to Preferred & RM is giving all kind of excuses (Technical/Backend etc.etc.)

Need to send out this escalation mail so that this is taken care on priority. Please guide me with the process guys.

@guest_999  @Scorpion @bohemian @avgn @decideaim @abhishek012 @caks2006407 @panchabhut @bobby_123

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14 Comments  |  
10 Dimers
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Deal Major Deal Major
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complain on twitter

Vanguard Vanguard
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preferredbanking @ hdfcbank.com They'll reply within 24 working hours. 

Deal Cadet Deal Cadet
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Any other mail ids- Nodal officer etc. @Ransome
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Generous Generous
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If your father account is upgraded to preferred, will the preferred status be visible in his account aswell?

Deal Cadet Deal Cadet
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Yes it should be visible @ConfirmPassword
Critic Critic
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Also just to be sure, check once with customer care regarding father's acc status as shown in "their system" & don't just rely on what is shown in hdfc netbanking.

Deal Captain Deal Captain
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I've been trying since a year. Good luck smile
Deal Cadet Deal Cadet
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@decideaim  What was the issue in your case? What all steps you took?
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Deal Newbie Deal Newbie
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I have try sine 2 year. If RM is different that time dont't accept remove request each other

Deal Subedar Deal Subedar
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@itsmehd5

Did it get resolved? I am facing the exact same issue now

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