woohoo elite purchased from snapdeal balance showing ZERO

58°
Deal Subedar
nirmaltvd
I purchased woohoo elite e gift vouchers from snapdeal. I received the mail of gift vouchers and on order section i can see the e gift voucher number and PIN. But when trying to add the balance in woohoo, 0 ZERO balance is showing. I never used these vouchers and never shared the numbers to anyone

raised request and attached the image to snapdeal but no response. what to do please help me my 18000 stuck

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4 Dimers
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Deal Subedar Deal Subedar
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Entire 18k or only few of them if you have done multiple purchases ??
I ordered for 8k, did not face any issues like that till now.

Deal Subedar Deal Subedar
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bought 500 denomination and that working and added . and each order with 2 , Rs 3000 vouchers are now showing ZERO. in one order with 2 items, one have balance and the second item having ZERO balance
in my orders i used 500 denominations first and now trying to use 3000 , now seen ZERO

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Deal Subedar Deal Subedar
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out of purchased 14 3000 vouchers 9 are showing ZERO others have balance . It immediatly added to woohoo yesterday. the 9 vouchers which is showing ZERO are purchased after 4 the june

Deal Subedar Deal Subedar
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Snapdeal replied me to contact woohoo
Was unaware about this
My cash gone
Any way dimmers to solve this?
Woohoo still not replied

Benevolent Benevolent
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Wait for woohoo reply, most probably some technical issue, if its scam then you would see all zero bal.

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Deal Subedar Deal Subedar
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Woohoo replied all these gift cards are redeemed on 4-7-2020 and directed to contact Snapdeal.but my orders are after 5-7-2020
How this happened?
Also out of my 9 e gift vouchers 3 are added to my account with ZERO balance
If already redeemed, it should show already redeemed error but it added
What to do
Any woohoo higher email address
Or any Snapdeal higher email address
Please help

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