Returns Policy :
Carlton London online sales model is designed to give its customer the comfort of shopping online without going through any hassles and takes care of the returns that may arise due to sizing issues or unknown defects.
Shipping Information :
All acceptable returns are refunded/replaced once the Products arrive in our warehouse after having been checked. If the return is due to sizing issue we offer a replacement of correct size or in case of defects, there is a complete refund that is credited back to your account.
For delivery in India, Shipping is absolutely free for a minimum order of Rs 799. And for delivery outside India, Carlton London charges a FLAT Rs 1500 shipping charges per product.
Carlton London dispatches all its parcels through reputed courier agencies which offer fast and reliable services. With this service, the parcel is delivered to you between 5 to 10 days from the time you place the order with us. You can check the status of your order through the AWB number and the link provided in your order confirmation mail.