Worst management ever came across. Made purchase on 20, feb, 2022 and requested for return and Refund. Still waiting for money back. Two times I got email that says refund process faild due to technical error and to wait 10-15 working days for each. It's a million question to order again or not view more

I ordered dress for my son for his 2nd birthday from there website few days back. They delivered on time but they provided partial product only Orig Product: shirt, pant, waistcoat, bow Product i received: shirt, pant only When i tried returning it, they rejected the request saying “Wearhouse told us that complete product is dispatched”. When i asked for proof they said they don’t have any photo or such. I filed complaint against them We should not rely on firstcry its dumb view more

Poor delivery and service. Not yet delivered my shipment yet, 21 days had been passed since the order had placed. And very poor support system they have, if u call their staff regarding the delivery he will tell u to call tomorrow. I had already paid for the product to Firstcry and it is a gift for a newborn and now I regret why I paid first to this store and didn't receive my product yet. Delivery status is Out for Delivery through ExpressBees for around 12 days. I had attached the screensho... view more

Very bad never buy view more

First cry and it's cheap policies. The return policy is full of cheapness for every return a customer is charged rs 25 just because you have returned 3items in past. What a great way of cheating on people. There are ten other sites from where we can shop. Thanks first cry for the honor given in the name of your cheap policies. I wish someone should come and make your bsns go down like anything view more

Cannot handle the issue even after frequent complaint, The products are delivered as per choice of delivery person not by customer choice or delivery date view more

I ordered for a drawer There was very minute parts missing First cry person calls me and tells me technical team will call me to ask about missing parts No calls came I tried to mail to customer care . What they give is a robotic answer that my return will be picked up . I had mentioned that I don’t want return but missing parts I already assembled the product . I can’t dismantle again as it’s very hard and it’s not an easy play Customer care doesn’t respond to me as well I just ... view more

I purchased a shoe for my child 2years 10 months and the size of the shoe was 6 number which is mentioned on the website is for the child 3-3.5 years old.. when I received the product the size was too small for my child..It seems that it is for the child of 1year old.I called first cry to replace the product but they denied and said they can return the product however I have to send the images of the product..I send the images then they said they are not going to even return the product.They ... view more

Fake site , pathetic refund process . Bunch of idiots in refund collection and this process takes more than a month to get your refund amount that too with deduction of charges .. beware while entering this site view more

dont try to buy any product from firstcry online store as they do not bother to deliver it after long period of time and once you cancel after their fake promise they deduct delivery charge etc et view more