FirstCry Reviews

I have ordered one set of sofa pillows they have delivered used and totally damaged and stinking product. Not expected 

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I orderd pampers all round protection with anti rash worth rs 900 for 54 pants. But d diapers are of cheap quality. It gets torn from back side and all cotton from inside came out and get sticked to baby skin. It leaves marks on baby skin and after 3 hours leakage start. Baby feels very uncomfortable. They didnt accept complaints or reviews on their app n dont hv any customer care service. They are fake n just make money by harming our babies. Shame on first cry. 

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<p>purchased a nightwear from Firstcry. It's of Babyhug company, a company I always relied on for its quality.</p> <p>But this suit for which I got delivery on 2nd October 2023 is quite irritating on skin of baby as it's rubber print is rubbing and hurting skin of baby. I tried to contact customer care for help but they were adamant on picking the product only if it has attached tags with it. I tried to explain them million times that I didn't receive the product with attached tag(as tags we... view more

<p>I'd like to express my frustration regarding the service provided by Firstcry. My experience with them has left me deeply disappointed. I placed an order for a product meant for my baby girl on July 14, 2023. The cost of the item was ₹1186.03. To my dismay, the product was inexplicably cancelled by the delivery team when it was just 3 km away from my home. The most baffling aspect was that I received no communication or notification about this cancellation.</p> <p>After this ordeal, I rec... view more

<p>Ordered 4 pcs if jewellery. One product, a necklace, was totally different than ordered. Not matching even 1%. This shows company has no quality controls. Another product, a bracelet, ordered of adult size but a similar product of a new born baby was sent. One item was OK. Delivery of the fourth item was not taken because of prior experience. Requested for refund to which firstcry agreed but didn't pick up the product in next 3 days and I left for another city. Moreover, firstcry advised t... view more

First cry Canceled my order and kept pre payment without informing and now not listening complaint. I will never shop from firstcry again. My 840rs stuck by shopping from firstcry. Never buy from firscry by paying online.

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Received only 2 out of 5 products worth 2800rs missing.firstcry doesn't want to even give benefit of doubt flat out refused my claim that I did not get 3 out of 5.expressbees their courier service must have stolen the items.do u know how much hard people work for 2800rs??

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You don't get what you order or pay for from Firstcry..they will ask you to pay as per the products shown on their website and they will send whatever they want to and don't even take the return.. pathetic customer service to deal with 

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Order on 9th august still not recived amount 2229.88

I have made the payment thought phone pay items not received it's got cancelled from firstcry very bad service , still they have not refund my amount of 2229.

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Worst management ever came across. Made purchase on 20, feb, 2022 and requested for return and Refund. Still waiting for money back. Two times I got email that says refund process faild due to technical error and to wait 10-15 working days for each. It's a million question to order again or not view more