Returns Policy :
1. In the event any booking is re-scheduled and cancelled from the customer’s end, modification/ cancellation charges, as applicable to each component of the booking shall be charged.
Customer Support :
2. In the event any booking is re-scheduled and/ or cancelled from SpiceJet’s end, the customer shall only be eligible for full refund of the amount paid in respect of that booking.
3. Any component of a booking made cannot be cancelled in isolation of the other components of the booking.
For example, in a booking made for flight and hotel, a customer cannot cancel the booking of either flight or hotel, as an individual component. If required to be cancelled, the complete booking shall have to be cancelled, and no partial cancellations shall be allowed, in any circumstances whatsoever.
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