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Deal Subedar Deal Subedar
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Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Blogger Blogger
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@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)
Deal Newbie Deal Newbie
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I’ve ordered a toy drum kit in aliexpress worth 25$, received it yesterday, to my shock and surprise, i got a customs bill for Rs.2100 which is more than 100% (the price i have paid for the actual product is 1700 only,) moreover the parcel was opened completely, and it was simply wrapped with jute in careless manner, by gods grace no part was stolen!!!. i wonder how people manage without paying customs duty, so beware of ordering costly items in aliexpress.

Deal Newbie Deal Newbie
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Aliexpress is best to order mobile phone covers, screen protectors, tempered glass like things which are not expensive

Deal Subedar Deal Subedar
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@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?

Deal Subedar Deal Subedar
Link Copied
@kool wrote:

@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.

Deal Subedar Deal Subedar
Link Copied
@kool wrote:

@kool wrote:

@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.


Rather than opening dispute you could have chose to extend the purchase protection for some more days. Beneficial for both of you.

Blogger Blogger
Link Copied
@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.


@Groot_deal wrote:

DO NOT CLOSE THE Dispute , no matter how senti a message you receive from the seller.

here is what will happen, sooner or later you will receive your product and will receive the refund too (from the opened dispute , if you selected full refund solution).

so you will be getting your refund in any case since seller will not be able to show any proof of delivery to aliexpress. and since the product was shipped too….so there is no returning of that….so you will receive that too https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

so enjoy !


@Groot_deal will help u in this.

iam outside. will reply u tonite if no one replied.

Deal Lieutenant Deal Lieutenant
Link Copied
@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.

Choose escalate dispute , never ever use the modify or cancel dispute option .

And use accept when the resolution is as per your terms.
Also, you will receive a lot if sugar coated messages from seller… asking you to cancel/ close the dispute. Never ever do that, if you do then game is over and you can’t do anything about your money.

Deal Lieutenant Deal Lieutenant
Link Copied
@neu.dimer wrote:


@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.


Rather than opening dispute you can opt to extend the purchase protection for some more days. Beneficial for both of you.

if he is getting options to close, modify etc …that means he has already raised a dispute…so he is past that stage

Deal Subedar Deal Subedar
Link Copied
@Groot_deal wrote:

@neu.dimer wrote:


@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.


Rather than opening dispute you can opt to extend the purchase protection for some more days. Beneficial for both of you.

if he is getting options to close, modify etc …that means he has already raised a dispute…so he is past that stage

Yeah i wanted to say he could have done that…. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
Link Copied
@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?

you get your money and get the product too…
you can send him money if your conscience doesn’t let you sleep (mine let’s me sleep easily, iInever return the money)… so ball will be in your court…btw none of the sellers will reach you and please you to return the money…remember you are too small a concern for them
..their main business is wholesale/ bulk customes , they don’t have much time to waste on you

Deal Subedar Deal Subedar
Link Copied
@Groot_deal wrote:

@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?

you get your money and get the product too
you can send him money if your conscience doesn’t let you sleep (mine let’s me sleep easily, iInever return the money)… so ball will be in your court…btw none of the sellers will reach you and please you to return the money…remember you are too small a concern for them
..their main business is wholesale/ bulk customes , they don’t have much time to waste on you

That’s main reason i like to extend the purchase protection for. BTW how can we send money to seller after dispute ?

Deal Lieutenant Deal Lieutenant
Link Copied
@neu.dimer wrote:


@Groot_deal wrote:

@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?

you get your money and get the product too
you can send him money if your conscience doesn’t let you sleep (mine let’s me sleep easily, iInever return the money)… so ball will be in your court…btw none of the sellers will reach you and please you to return the money…remember you are too small a concern for them
..their main business is wholesale/ bulk customes , they don’t have much time to waste on you

That’s main reason i like to extend the purchase protection for. BTW how can we send money to seller after dispute ?

he sends a payment link…. you just pay there using your CC of whatever mode of payment you use at aliexpress

Deal Subedar Deal Subedar
Link Copied
@Groot_deal wrote:

@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.

Choose escalate dispute , never ever use the modify or cancel dispute option .

And use accept when the resolution is as per your terms.
Also, you will receive a lot if sugar coated messages from seller… asking you to cancel/ close the dispute. Never ever do that, if you do then game is over and you can’t do anything about your money.


What if I dont select any option in given period time (i.e 8 days) ? And in that 8 days if i wont receive any product? Should i click on escalate dispute before ending 8 days ? Or should i wait ?

Deal Lieutenant Deal Lieutenant
Link Copied
@kool wrote:


@Groot_deal wrote:

@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.

Choose escalate dispute , never ever use the modify or cancel dispute option .

And use accept when the resolution is as per your terms.
Also, you will receive a lot if sugar coated messages from seller… asking you to cancel/ close the dispute. Never ever do that, if you do then game is over and you can’t do anything about your money.


What if I dont select any option in given period time (i.e 8 days) ? And in that 8 days if i wont receive any product? Should i click on escalate dispute before ending 8 days ? Or should i wait ?

escalate immediately .. don’t wait

Deal Subedar Deal Subedar
Link Copied
@Groot_deal wrote:

@kool wrote:


@Groot_deal wrote:

@kool wrote:


@kool wrote:


@Scorpion wrote:

@kool wrote:

Hi guys,

Its been 60 days now and i didnt received my order, should i open dispute ? seller has increased purchase protection time, and they r saying me to wait 20 days more. Should i wait or open dispute ?

Don’t wait. open a dispute.
seller will ask u in kind words to cancel the dispute and wait for few more days.
Already we waited 60 days. it is very much more time for shipping. Tell him to refund and if at all the product receive I will pay.

(anyhow u will not receive the product 90 pct)

i opened dispute to both seller, by d way what if i receive product after 20-30 days ?


I have sent the dispute, but seller rejected. Here is message.

Order No : 653227432xxxx
Status: Awaiting your acceptance of seller’s solution
Reminder: The seller did not accept your dispute request, but offered a solution.
You can view the seller’s proposal in your dispute information. You can continue to negotiate a solution until 8 calendar days 1 hour 1 minute 3 second . If you do not agree to a solution by that time, the dispute will be escalated automatically and Alibaba will step in to mediate.

Accept //Modify// Cancel Dispute// Escalate Dispute

What is the difference between above 4 choices?

seller message: ACTION REJECT : Don’ t worry. The parcel is in transit and you will receive it soon. please wait for some days.

Choose escalate dispute , never ever use the modify or cancel dispute option .

And use accept when the resolution is as per your terms.
Also, you will receive a lot if sugar coated messages from seller… asking you to cancel/ close the dispute. Never ever do that, if you do then game is over and you can’t do anything about your money.


What if I dont select any option in given period time (i.e 8 days) ? And in that 8 days if i wont receive any product? Should i click on escalate dispute before ending 8 days ? Or should i wait ?

escalate immediately .. don’t wait

Only 3 calendar days r left, after this it will escalate automatically na ? thora daya kar dena chahiye becharo sellers par.

Deal Newbie Deal Newbie
Link Copied
@himanshu013342 wrote:

@scorpianj50 wrote:

@Groot_deal wrote:

@bhav_nag wrote:

how can we find good buyable items or flash sales on Aliexpress?

spend some time on the app…you will figure it out…its all there on the front page. to really compare the item price you should have an idea of their price in India only then can you make the maximum of this website. please note , all products are NOT cheaper than India (just because it’s China) https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

and what about custom fee…..order more than 10$

talk to the seller to under declare the value of the item and Send it as a gift , and tell him to not paste the invoice in the parcel .. then you can get through indian customs !!!

but there are chances even after that , that your parcel can be opened by them , in that case you will be imposed with heavy fines !!
( iff you buy some big items , because it increases there interest in the item , till now i havent paid any customs as the products which i bough is under 100 $ )


I bought android tv box for 2800 rs and customs have detained it. They are saying there will be 42% duty on its value & Approx. Rs. 6000 fine on it. Have told them to return the parcel.

According to Custom electronic item above Rs. 2000 cannot be imported via post and it will be confiscated by them and liable for penalty amd approx. 42% duty if you want to release it.

Generous Generous
Link Copied

In my experience, it is the size of the parcel rather than the amount which attracts the Customs. If the size of the parcel is large & value is less, it best be avoided and purchase it locally. I have imported many Phones & Tabs and had them invoiced at above $200 (they were worth more than $300-$700) and each of the times, I had to pay customs of less than 10% (Highest I had to pay was $50 for a phone worth $699 & other times only $20); so it is better to import larger expensive items as the duty will be reasonable.

Have had bad experience with larger/less value items and returned the parcel twice. Once I bought Brainwave earphones and had to pay 100% Customs while I returned PowerBank because it had attracted duty of 150%. So have decided to avoid larger/less value items (However, have imported baby clothes many times and never faced any problems- are they exempt from duty?)

Yes, if it gets detained in Customs, they will open it and then wrap it haphazardly with a twine/jute and seal it off.

Deal Subedar Deal Subedar
Link Copied
@_sk_ wrote:


@himanshu013342 wrote:

@scorpianj50 wrote:

@Groot_deal wrote:

@bhav_nag wrote:

how can we find good buyable items or flash sales on Aliexpress?

spend some time on the app…you will figure it out…its all there on the front page. to really compare the item price you should have an idea of their price in India only then can you make the maximum of this website. please note , all products are NOT cheaper than India (just because it’s China) https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

and what about custom fee…..order more than 10$

talk to the seller to under declare the value of the item and Send it as a gift , and tell him to not paste the invoice in the parcel .. then you can get through indian customs !!!

but there are chances even after that , that your parcel can be opened by them , in that case you will be imposed with heavy fines !!
( iff you buy some big items , because it increases there interest in the item , till now i havent paid any customs as the products which i bough is under 100 $ )


I bought android tv box for 2800 rs and customs have detained it. They are saying there will be 42% duty on its value & Approx. Rs. 6000 fine on it. Have told them to return the parcel.

According to Custom electronic item above Rs. 2000 cannot be imported via post and it will be confiscated by them and liable for penalty amd approx. 42% duty if you want to release it.

0.o 42% https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif wth

Deal Newbie Deal Newbie
Link Copied

It is showing the delivery time is between 15 to 60 days.. Any idea about the normal time? If it is 60 days, it is little bit lengthy https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Deal Lieutenant Deal Lieutenant
Link Copied
@_sk_ wrote:


@himanshu013342 wrote:

@scorpianj50 wrote:

@Groot_deal wrote:

@bhav_nag wrote:

how can we find good buyable items or flash sales on Aliexpress?

spend some time on the app…you will figure it out…its all there on the front page. to really compare the item price you should have an idea of their price in India only then can you make the maximum of this website. please note , all products are NOT cheaper than India (just because it’s China) https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

and what about custom fee…..order more than 10$

talk to the seller to under declare the value of the item and Send it as a gift , and tell him to not paste the invoice in the parcel .. then you can get through indian customs !!!

but there are chances even after that , that your parcel can be opened by them , in that case you will be imposed with heavy fines !!
( iff you buy some big items , because it increases there interest in the item , till now i havent paid any customs as the products which i bough is under 100 $ )


I bought android tv box for 2800 rs and customs have detained it. They are saying there will be 42% duty on its value & Approx. Rs. 6000 fine on it. Have told them to return the parcel.

According to Custom electronic item above Rs. 2000 cannot be imported via post and it will be confiscated by them and liable for penalty amd approx. 42% duty if you want to release it.

your seller should have undervalued the product…
I mentioned it earlier as well in this thread… you should have read it if you were buying stuff from there for the first time..
I am sure your Android box was of some random Chinese brand, it would have been so easy to undervalue value it. it’s difficult to undervalue famous branded items but certainly not these anonymous ones (e.g if you declare an iPhone to be worth 2000 Rs, that’s not going to fool customs)..
have bought around 200 items from aliexpress… (all below 5000 Rs) , never paid a dime as customs.

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