Snapdeal Faces Major Embarrassment – Consumer Court Slaps Rs 10,000 Fine For Not Delivering iPhone For Rs 68

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Last Comment 2016-04-09

2016-02-16

A consumer court in Punjab has slapped a fine of Rs 10,000 on Snapdeal and ordered them to deliver what they had initially promised: iPhone for Rs 68.

The Case

Nikhil Bansal, a BTech Student at Punjabi University saw a listing of an iPhone 5S 16 GB (Gold) on Snapdeal, which was priced Rs 68. On February 12th, he ordered the phone, and started waiting anxiously for such an awesome, cheap deal.

But as it so often happens on ecommerce portals, the order was cancelled and Nikhil never received that iPhone.

But unlike other shoppers, he refused to be silent.

He approached the district consumer forum in Sangrur district of Punjab, and filed a complaint after Snapdeal refused to ‘honor the deal’. The forum passed the judgment in favor of Nikhil, and Snapdeal was ordered to deliver the iPhone at the same rate in which it was initially promised: Rs 68.

Besides, the forum also ordered Snapdeal to pay Rs 2000 as penalty.

However, Snapdeal appealed in the consumer forum against this decision, and decided to fight the case. But again, they lost, as the forum now ordered them to pay a fine of Rs 10,000 to close the case.

This penalty needs to be deposited in consumer welfare fund.

Source : http://trak.in/tags/business/2016/02/16/snapdea...

111 Comments |

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https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128423

cm-punk

2016-02-16

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Haha

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128429

anoxy21

2016-02-16

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lol, they must have forgotten to add 3 zeros to the selling price.

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128432

rsai01

2016-02-16

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Time to look at all PE orders cancelled by snapdeal and file cases in groups to decrease the cost

Edit: People with multiple accounts and logging in on same IPs beware

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128435

whitewalker

2016-02-16

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great finding . now we can also do the same.

+KG bro

Edit : Opps you can not give karma right now

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128476

prebhartia

2016-02-16

Link Copied

Wow …something in favour of dimers

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128486

myliferockkss

2016-02-16

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my epson printer (PE deal) was cancelled just a few weeks back…..which was ordered 12 months ago i guess…. time to slap a super delay notice

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128491

Beinghuman

2016-02-16

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So how many of you are rready to do that next

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128493

wL-jhZhy

2016-02-16

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Nikhil paaji tussi to kamaal kr ditta…

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128500

mahidada

2016-02-16

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I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128501

DimerAbhi

2016-02-16

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What about Askmebazaar and shopclues for not honouring price error

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128508

saymyname

2016-02-16

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@DimerAbhi wrote:

What about Askmebazaar and shopclues for not honouring price error

35 ka laptop

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128511

Beinghuman

2016-02-16

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@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

This is about Last Year February Dada Ji

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128513

saymyname

2016-02-16

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@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

Now regret it

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128517

DimerAbhi

2016-02-16

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@saymyname wrote:

@DimerAbhi wrote:

What about Askmebazaar and shopclues for not honouring price error

35 ka laptop

Let united against chorclues and chorbazaar

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128518

saymyname

2016-02-16

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Wasn’t this posted here in DD ?

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128523

saymyname

2016-02-16

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Kisi ne case Kia tha Ranbir aur Farhan Akhtar pe askme bazaar ka promotion ke chalte… Kya Hua uska ??

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128530

mahidada

2016-02-16

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@Beinghuman wrote:

@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

This is about Last Year February Dada Ji

I born before that…

Obviously not this year.. Court proceedings do take time.. Utna to gyaan hai mujhe.. And as always..

Thanks for being human..

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128554

Beinghuman

2016-02-16

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They had cancelled my order of Samsung Galaxy Max Few Days back.. Called c.c and Gave him the news about how snapdeal got the punishment , asked either deliver my order else i will also do the same like Nikhil

He said sir please wait i am txing your call and senior executive received the call and asked me to wait for sometime he will try to arrange and will update me by calling

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128567

abhimahajan980242

2016-02-16

Link Copied

HOW TO FILE A CONSUMER COMPLIANT

any one have any idea i have a lots of complaint regarding flipkart snapdeal

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128592

Beinghuman

2016-02-16

Link Copied

@saymyname wrote:

Kisi ne case Kia tha Ranbir aur Farhan Akhtar pe askme bazaar ka promotion ke chalte… Kya Hua uska ??

Uska pata nahi.. But han Ranveer ki GF and Farhan ki Wife dono ne Chhod ke chale gayee

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128595

anoxy21

2016-02-16

Link Copied

Very first condition of filing complaint is that
The person should approach the company and should only approach court if the issue remains unsolved.
Dont approach court if the company resolves ur issue. u will be laughed(fined) at.
@abhimahajan980242

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128606

Achilles

2016-02-16

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@nikhilbansal30 by any chance ?

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128626

Beinghuman

2016-02-16

Link Copied

@Achilles wrote:

@nikhilbansal30 by any chance ?

Nope , he is from Delhi !

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128747

cybertechie

2016-02-16

Link Copied

Looks like the decision to penalize Snapdeal was taking by State Consumer Disputes Redressal Commission. Hopefully this case will be taken as precedent and more companies will be penalized for pricing error.

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128764

Alpha.Barood

2016-02-16

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@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

Q
Better we would have ordered 1000 PC.

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128768

pratik8989

2016-02-16

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great ….dnt be silent 😀😀😀

managed to get 500rs for ..Galaxy grand Max cancelled order

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128775

Alpha.Barood

2016-02-16

Link Copied

@mahidada wrote:

@Beinghuman wrote:

@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

This is about Last Year February Dada Ji

I born before that…

Obviously not this year.. Court proceedings do take time.. Utna to gyaan hai mujhe.. And as always..

Thanks for being human..

That verb used for his motto, jus chill like sallu.

Dada does not mean u will be Dada and I be the powder of gun.

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128780

mahidada

2016-02-16

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@B@R_0_0_D wrote:

@mahidada wrote:

I too saw at 68..but as Snapdeal never honor 50 rupees deal let alone 68000 .. Left it..

Q
Better we would have ordered 1000 PC.

https://www.desidime.com/discussions/snapdeal-faces-major-embarrassment-consumer-court-slaps-rs-10-000-fine-for-not-delivering-iphone-for-rs-68?page=1#post_3128795

theloot

2016-02-16

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I Ordered Samsung Galaxy Grand Max @ 6450
10 Days Ago That Also Cancelled By Snapdeal