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Snapdeal Faces Major Embarrassment – Consumer Court Slaps Rs 10,000 Fine For Not Delivering iPhone For Rs 68

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G33kBoyRavi

A consumer court in Punjab has slapped a fine of Rs 10,000 on Snapdeal and ordered them to deliver what they had initially promised: iPhone for Rs 68.

The Case

Nikhil Bansal, a BTech Student at Punjabi University saw a listing of an iPhone 5S 16 GB (Gold) on Snapdeal, which was priced Rs 68. On February 12th, he ordered the phone, and started waiting anxiously for such an awesome, cheap deal.

But as it so often happens on ecommerce portals, the order was cancelled and Nikhil never received that iPhone.

But unlike other shoppers, he refused to be silent.

He approached the district consumer forum in Sangrur district of Punjab, and filed a complaint after Snapdeal refused to ‘honor the deal’. The forum passed the judgment in favor of Nikhil, and Snapdeal was ordered to deliver the iPhone at the same rate in which it was initially promised: Rs 68.

Besides, the forum also ordered Snapdeal to pay Rs 2000 as penalty.

However, Snapdeal appealed in the consumer forum against this decision, and decided to fight the case. But again, they lost, as the forum now ordered them to pay a fine of Rs 10,000 to close the case.

This penalty needs to be deposited in consumer welfare fund.

Source : http://trak.in/tags/business/2016/02/16/snapdea...

111 Comments  |  
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Deal Cadet Deal Cadet
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askmebazaar https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif

Deal Cadet Deal Cadet
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me

Deal Subedar Deal Subedar
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@Beinghuman wrote:

Who voted for this repost ? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

lol..everybody did vote up

Deal Cadet Deal Cadet
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@pramoth
This story seems fraud……

Its 18 Feb today and look at this sentence

He ordered the iPhone 5S for Rs 68 on February 12, and waited. And waited. And waited – the phone never came

And all that cases and court drama happened in 6 days WTF ?

Generous Generous
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@dhanu10892 wrote:

@pramoth
This story seems fraud……

Its 18 Feb today and look at this sentence

He ordered the iPhone 5S for Rs 68 on February 12, and waited. And waited. And waited – the phone never came

And all that cases and court drama happened in 6 days WTF ?


12th Feb last year https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Critic Critic
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@yusaikrishna530 wrote:

I ordered 27 Epson printers last year which were cancelled few days back will that help me to earn some bucks ……???

But forgot mail I used but on mobile I received SMS of cancellations.

someone help me https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


I wonder who the victim here is! The buyer or the seller? https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Cadet Deal Cadet
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@Magus wrote:

@yusaikrishna530 wrote:

I ordered 27 Epson printers last year which were cancelled few days back will that help me to earn some bucks ……???

But forgot mail I used but on mobile I received SMS of cancellations.

someone help me https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


I wonder who the victim here is! The buyer or the seller? https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif


none
seller already cancelled the orders and op won’t get any pennis out of it https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif ::

Critic Critic
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@bootysweat wrote:

none
seller already cancelled the orders and op won’t get any pennis out of it https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif ::



Did you type it twice by mistake? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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@Magus wrote:

@bootysweat wrote:

none
seller already cancelled the orders and op won’t get any pennis out of it https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif ::



Did you type it twice by mistake? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


you fool
I missed out an ‘e’ https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Deal Cadet Deal Cadet
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Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...

Deal Lieutenant Deal Lieutenant
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@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .

Deal Lieutenant Deal Lieutenant
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@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


Wat if they do continuously for Some purpose

AMB kinte example chaiye you should file a complain if not for sd amb ke liye to paka lagana chaiye

Deal Lieutenant Deal Lieutenant
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@plz wrote:

@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


Wat if they do continuously for Some purpose

AMB kinte example chaiye you should file a complain if not for sd amb ke liye to paka lagana chaiye


That is specifically different scenario in which certain site uses these cheap methods to attract traffic towards them , but system/tech glitches occurs even with great giants like amazon too ( like last moto turbo case ).

Analyst Analyst
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@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


Do you think Snapdeal’s T&C are above Law?
Do you think Judges in the Consumer Court were a bunch of fools that twice the case was passed in favour of the consumer?
I really do appreciate your thoughts on online e tailers but sometimes one needs to be rational too.

Deal Lieutenant Deal Lieutenant
Link Copied
@bk08 wrote:


That is specifically different scenario in which certain site uses these cheap methods to attract traffic towards them , but system/tech glitches occurs even with great giants like amazon too ( like last moto turbo case ).


Amazon also did for purpose

Reason – It was in a Working Day All Engineers get to know in 5 minute -

(People post on youtube how to buy You really thing amazon employee didnt know that LOL)

when they knew in 5 – 15 minute they can oos that product or correct The price in a second Bt they didnt for 5-6 hour

cant believe you fall 4 amazon I thought u r the wise one

Deal Lieutenant Deal Lieutenant
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@GoogleCA wrote:

@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


Do you think Snapdeal’s T&C are above Law?
Do you think Judges in the Consumer Court were a bunch of fools that twice the case was passed in favour of the consumer?
I really do appreciate your thoughts on online e tailers but sometimes one needs to be rational too.


Yes T&C of any site is above LAW , tats why T&C are made for .

Deal Lieutenant Deal Lieutenant
Link Copied
@plz wrote:

@bk08 wrote:


That is specifically different scenario in which certain site uses these cheap methods to attract traffic towards them , but system/tech glitches occurs even with great giants like amazon too ( like last moto turbo case ).


Amazon also did for purpose

Reason – It was in a Working Day All Engineers get to know in 5 minute -

(People post on youtube how to buy You really thing amazon employee didnt know that LOL)

when they knew in 5 – 15 minute they can oos that product or correct The price in a second Bt they didnt for 5-6 hour

cant believe you fall 4 amazon I thought u r the wise one


As soon as higher level authority of amazon came to know about moto turbo ficasso , they acted swift after measuring all pros on cons and acted accordingly , same thing happened with snapdeal FC200 code too .

Deal Cadet Deal Cadet
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i also believe snapdeal should fight back. If they loose the case, many people will sue them for frivolous reasons.

Deal Lieutenant Deal Lieutenant
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@bk08 SDFC200 Was at night at around 8 am they Blocked asap Engineers got in office

Moto was in a day and It was gone long 4 a purpose

Weather you Agree or not

Trust me My Friend in Online Shopping company and he said to me We do many times 4 a purpose many things
Lik kabhi kaam kam hota h employee yuhi bethe rahte to unko work dene ke liye exam lene ke liye etc

Deal Lieutenant Deal Lieutenant
Link Copied
@plz wrote:

@bk08 SDFC200 Was at night at around 8 am they Blocked asap Engineers got in office

Moto was in a day and It was gone long 4 a purpose

Weather you Agree or not


Moto turbo incident occurred on sunday .. and we all know that what Sundays are for ?

Deal Lieutenant Deal Lieutenant
Link Copied
@plz wrote:

@bk08 SDFC200 Was at night at around 8 am they Blocked asap Engineers got in office

Moto was in a day and It was gone long 4 a purpose

Weather you Agree or not

Trust me My Friend in Online Shopping company and he said to me We do many times 4 a purpose many things
Lik kabhi kaam kam hota h employee yuhi bethe rahte to unko work dene ke liye exam lene ke liye etc


kabhi kaam kam hota h employee yuhi bethe rahte to unko work dene ke liye exam lene ke liye etc

LAWL https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Helpful Helpful
Link Copied
@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


@GoogleCA wrote:

@bk08 wrote:

@riyazmh wrote:

Snapdeal are unrelenting and are challenging the order in the National consumer forum.

http://www.indiatimes.com/news/remember-the-guy...


#GoodGuySnapdeal .

They must fight this , as they have specifically stated it in the T&C that they would not honor any system glitch or price error occurred due to unavoidable circumstances .


Do you think Snapdeal’s T&C are above Law?
Do you think Judges in the Consumer Court were a bunch of fools that twice the case was passed in favour of the consumer?
I really do appreciate your thoughts on online e tailers but sometimes one needs to be rational too.


Still think of the company. Already they are burning so much, Judges go by laws… Are our laws updated??

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