Hot Deal

Axis Bank gave compensation of Rs 47500 for delay in closing the credit card

1825°
Finance Ninja
abhishek012

Axis Bank gave compensation of Rs 47500 for delay in closing the credit card:

This story is shared by one tweeter, Username - Credofly on his twitter handle.

Success Story - A win against Axis Bank -

Requested for credit card closure in August 2023.

Credit card closed in November 2023.

Raised RBI Ombudsman complaint in December.

Received Rs 47500 compensation amount today.

GFVm8COXEAArXwz

GFVm8CJWAAAfsjU

Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
Top Comments
Generous Generous
Link Copied

Now don't start cancelling the Card by calling the Axis CC, it's not necessary that they will take such a long time for everyone. It was just an exceptional case. 😂

PS: It's not a loot. 😅

Beacon Beacon
Link Copied

I also got 5k from zest money for not closing my loan

Deal Cadet Deal Cadet
Link Copied

1000018615

I also received a compensation of Rs. 14000 from Kotak for delay of 28 days in card closure, after i raised the issue on PGPORTAL.

89 Comments  |  
62 Dimers
  • Sort By
Deal Cadet Deal Cadet
Link Copied

Tell full process I want to close the sbi card in future after 2-3 month than if they not close then I will follow all steps.. for compensation ....

Deal Cadet Deal Cadet
Link Copied

SBI will close immediately.

View 1 more reply
Helpful Helpful
Link Copied

bob hindron all these shows as active on cibil, crif since many months, should I raise complain?

Post Emperor Post Emperor
Link Copied

Remember these bank may have coup crores from customers before RBI guidelines came in , also even now not everyone is doing complaint to ombudsman due to lack of knowledge or time required.

So if bank is giving few 1000s from those crores already seequzed from its customers it is just workable for them..

Deal Cadet Deal Cadet
Link Copied

Is it valid for all... Like closing SB accounts as well??

Critic Critic
Link Copied
No & never will, savings acc closure is entirely different from closing credit card.
Deal Captain Deal Captain
Link Copied

Eye opener

Deal Cadet Deal Cadet
Link Copied

I have sbi credit card requested many time but they still not closed it. How I close sbi card

Deal Cadet Deal Cadet
Link Copied

Do what some of the guys above did...probably might get compensated for unnecessary stress

View 2 more replies
Deal Newbie Deal Newbie
Link Copied

In last 6 months I've received 5000 from Axis, 3000 from HDFC and 3000 from ICICI for delay in suppressing unauthorised enquiries from CIBIL.

Deal Cadet Deal Cadet
Link Copied

Plz share experience so maximum PPL get benefits how whole incidents happend 

View 2 more replies
Deal Cadet Deal Cadet
Link Copied

My SBI card closure took 3+ months and multiple calls. But again after ~1 year I got sms from authentic SBI card's unique sms id about no balance (0.00). So, they did not close it completely. ( closed on receiving and never activated because they lied about Rs. 500 free big bazaar voucher (but again good as big bazaar closed soon after and reliance smart bazaar ppl say they dont know any if EasyDay or BigBazaar existed where they are standing, was always reliance smart even before universe formation😴).

I dont know or bother if they closed the card till I am get ting Rs. 0.00 due. All customer care just lie a lot, cards or bank or flipkart or airtel. ( And future A.I. chat/voice bots are learning n getting trained by these liars?)

Critic Critic
Link Copied
SBI card system works on its own unique logic. My card is closed & same shown in cibil but even now I see 0 balance in sbi card portal.
Deal Cadet Deal Cadet
Link Copied

Achanak itni cancel request ane ke baad bank wale ab CC cancel karwanewale se poochenge 'Bhai, tera desidime pe account hai na?'!

Deal Subedar Deal Subedar
Link Copied

he should have just waited till 2040 and retire with axis bank fine amount. when you have golden WELL you should dig it until you come form other side of the earth and settle in mars

9867410digging-thank-you

Deal Newbie Deal Newbie
Link Copied

Whats the tat bank gives to close a credit card

Critic Critic
Link Copied
It is not banks TAT that matters but rbi rule which says card closure request should be processed within 7 working days assuming all dues are paid.
View 1 more reply
Deal Cadet Deal Cadet
Link Copied

I had similar issues with Phonepe where my credit card bill was not paid by Phonepe despite the successful transaction. They refunded my amount after 18 days. Hence they had to pay a panelty as per RBI rules.

Private sector institutions will not pay you anything until you threaten them to reach RBI.

Deal Subedar Deal Subedar
Link Copied
you opened RBI ticket against phonepe? and what about cibil loss you must have incurred?
View 1 more reply
Deal Newbie Deal Newbie
Link Copied

Nice

Deal Newbie Deal Newbie
Link Copied

How to raise complaint

Deal Cadet Deal Cadet
Link Copied

My axis cc request for closer done 2-3 year ago recently after checking experian score axis still shows active so I requested for noc and finally they give me noc of today's date  as closed today what should I do now

Deal Subedar Deal Subedar
Link Copied

lagta hai mujeh bhi apply karna padega, mera card renew nai kiye aur close kar diye lekin cibil me abhi bhi aa rha

Deal Newbie Deal Newbie
Link Copied

When I wrote to Axis Bank email address <[email protected]> few months back asking to close my primary and add-on card, I did not receive any auto-acknowledgement nor any response later from them. After reminders, I finally gave up, as I got the feeling that my email has been marked as SPAM / Blocked / Filtered and filed an RBI Ombudsman complaint citing that my email has been blocked and my card was not closed within regulatory timeline. Now Axis Bank called me asking for original email requesting cancellation. I provided them that. They appeared to be surprised and that they did not receive the email. Has any one else faced similar complaint of their emails not reaching Axis Bank?

Deal Cadet Deal Cadet
Link Copied

Nice

Community Angel Community Angel
Link Copied

Pno ka pawwa

Deal Newbie Deal Newbie
Link Copied

Call me sar

Deal Cadet Deal Cadet
Link Copied

Good to know this terms and condition

Blaze Blaze
Link Copied

I have closed yes Bank but still receiving statement every month

Generous Generous
Link Copied

3 days passed no reply.. not gonna remind.. closer req done for fk axis grin

Deal Subedar Deal Subedar
Link Copied

47k incoming.spend it well

Generous Generous
Link Copied

Mera housing par payment stuck gua hai . Abtak refund nahi aaya 62000 ka.. chargeback takes 8 week.. so it is ok to take that much time? unamused

Generous Generous
Link Copied

Lagta hai 10 din ho gaye honge req dale . Reply to aaya hai.. confirm if want close.. i had asked for give me ltf or close.. they dojt want make ltf.. soch rahe reply me delay kar de.. more time delay more chance to gain xd

Critic Critic
Link Copied

What all comes under mobile wallets? Is there any such rules for txns. done through Amazon/Paytm/mobikwik/freecharge, etc wallets?

replyuser
Click here to reply
Reply