Beware of Indian Oil Axis Bank Credit Card Reward point scam

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Deal Newbie
my_trendytip...
If you are using and avoid tracking your reward, then axis bank will definitely forget to add rewards points to your account. I recently raised a complaint as my rewards were not credited even after amonth.
The guy on the otherchand responded as still your payment is not realised. Earlier I used to receive reward points within a week. This time it didn't credited even after month. The customer representative making us fool by lame excuses as there system has a glitch. They even didn't care to respond on my first mail, in second mail I kept nodal officer mail I'd in a loop and swiftly recieved response.Screenshot20240521221751Gmail

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Blaze Blaze
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Axis is a cheater.. not as professional as others

Benevolent Benevolent
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Chor chor....

Deal Cadet Deal Cadet
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Yes. My points are still not credited. Points are not getting updated for one month now

Deal Cadet Deal Cadet
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They changed the t&c for IOCL credit card from April 20th and I too haven't received the rewards points for the transactions done after that..called the customer care yesterday, said there's some technical issue and the rewards will be credited by June 1. I'll still give them some breathing room and I'm okay even if they credit after a month on a regular basis since they give 4% on fuel and 1% on everything other UPI transaction which feels like a great deal to me.

Deal Newbie Deal Newbie
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It's fine if they give reasonable answers instead of lame excuses
Deal Newbie Deal Newbie
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Finally recieved response from axis Bank as sms:

Since 20-04-24, we are facing some technical issues due to which there has been a delay in crediting EDGE REWARD Points for transactions done with your INDIANOIL AXIS BANK Credit Card no. XX9963. Points will be credited to your account by 10-06-24. We regret any inconvenience caused.

Atleast they accepted the fault unless giving lame excuses

Deal Cadet Deal Cadet
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Yup, I too received the same SMS 30 min ago.
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Deal Cadet Deal Cadet
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@my_trendytips_IG @neo13 Did anyone receive the EDGE rewards yet? I did on June 5, even for a few transactions which were less than ₹100, but the funny thing is that they forgot to credit the rewards for the fuel transactions, which is what the card is actually supposed to be used for. But I'm going to wait for a few more days before reaching out to the customer care. Anyone else facing the same issue? 

Deal Newbie Deal Newbie
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Hi, received for few of transaction, still indian oil petrol is pending, which is major rewards, I too will send a mail today.
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Deal Cadet Deal Cadet
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I've received the rewards for every transaction, except the fuel ones. I'll try calling them tomorrow to raise a complaint. I've no idea what they're trying to achieve.

Deal Newbie Deal Newbie
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They enjoying by harrassing people.
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