https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3112295
shudh_gareeb
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no it was just after lunch , I was alone
can anyone help me, how to complain in andhra bank
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i had a very dangerous experience..sent them this mail..
Dear sir,
I am a very old customer of Andhra Bank in your kamla nagar Delhi, branch, and my savings account no. is 165310100010192.
I opened my account on very good behavior of that time manager, but today on 10th Feb when I went to the bank to deposit rs.7000/- in my wife’s saving account no. 165310100010208, there was a person named sashi mittal on the counter, I requested him to please accept my cash as I had to initiate neft transaction later of this amount, to which he rudely replied, why you come here to deposit cash and doing neft, why don’t u directly deposit money in the beneficiary branch, to which I replied, how can u stop me from depositing money and doing transactions in my account, to which Mr. Sashi mittal shouted on me and said , just shut up ( apni bakwas band karo), I was shocked at this behavior of a government bank staff, in the meanwhile the branch manager mr. ranjit bharti ( names of bank staff as told by them) came to me and started shouting on me and instructed mr. Sashi mittal , that get his job done and kick him out of the branch, and when I asked the manager to behave yourself, he go hysterical, and said do you know what I can do, i will get you arrested on the pretext , that you came to loot the bank then the manager switched off CCTV cameras, and instructed guard to lock the main door of the branch and picked up an iron rode lying nearby in junk, and rushed to attack me with the rod, I was very feared, so pleaded mercy with both hands to manager that please forgive me , then only he let me come out of the branch safely, after an hour I received an SMS on my mobile that my account has been closed, that too without my consent, I was going to report to police but then I thought to write you before it, you can verify my truth by CCTV footage between 2.35pm to 3.30pm of 10th Feb 2016, in this period , you can see in it how I was misbehaved till the CCTV cameras were on , nd why the manager switched off the CCTV cameras of a bank for few minutes, if I was causing any nuisance?
Its very serious matter because, if I haven’t pleaded mercy to your bank staff, I might have been killed today.
Now You have to answer me with whom,s permission my account was closed, and what action you are going to take against these two bank staff? If you don’t take actions against such criminal minded staff of your bank , and I am not provided fair justice, I will write about it to RBI ombudsman regarding it, and will do everything needful to get justice.
Shiv Kumar kulthia
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3112310
@kshiv8705468 wrote:@ebaylovers wrote:no it was just after lunch , I was alone@kshiv8705468 wrote:@kanz wrote:
Hey OP not doubting you but question arises, For no reason they started shouting on you? Just on the talk of depositing 7K, something must be wrong. Did you abused or spoke something bad?
How come manager also became so rude in such small matter of depositing money!
Strange
And if that’s true don’t fear go to police and tell them what happened they ll help you definitely.I m very polite person by nature, nd never abused even a child , actually manager was already abusing two other bank staff for taking leave without permission ,when I reached bank. nd its there in CCTV
What about other peoples… No other bank customers were there ??
If the complainant is not satisfied with the branch reply, you may forward the complaint to the respective Zonal Office , Please click here and fill.
At Head Office a department titled customer service department functions and is headed by Asst. General Manager. In case the redressal to your complaint is not to your satisfaction at the branch/zonal office, you may approach Head Office, Customer Service at the following address:
P Suryanarayana Murthy
Asst. General Manager
Andhra Bank, Customer Service Department,
Head Office, Dr.Pattabhi Bhavan,
5-9-11, Saifabad
Hyderabad – 500004
Phone: 040 23297899
email: [email protected]
However, in case, the redressal by Customer Service Department is not to your satisfaction you may approach the General Manager, and Nodal Officer Customer Service, whose name ,address and Telephone numbers is furnished below:
Sri M N Sudhakar
General Manager
Nodal Officer for Customer Service
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City – 500 004. Telangana.
Telephone No. : 040 – 23210234
Name, address and telephone numbers of Chief Customer Service Officer – CCSO (Internal Ombudsman) are furnished below:
Sri P Raja Reddy
Chief Customer Service Officer
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City – 500004, Telangana
Telephone No: 040-23243163
However , you may approach the Banking Ombudsman of your area, if the Complaint is not resolved at the Bank level within a month from the date of receipt of your complaint, you may file a complaint on line by visiting the website www.rbi....in and or [email protected].
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3112858
I hv phoned to agm Mr.murthy in Hyderabad head office, nd he has immediately ordered Delhi zonal office to start an inquiry, nd give results in day.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3113645
guys received this message.
Dear Sir. We are in receipt of yr complaint against our kamlanagar Br staff. A senior official has been deputed for enquiry. We shall revert to you in a couple of days. Regards. DPSINGH. AGM . Andhra Bank Zonal Office. new Delhi.
truth shall prevail.. 
Gandhi Ji said, an eye for an eye will make the whole world blind.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3113657
my decision nt to file FIR, was right , we can teach a lesson to someone peacefully too. 
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3113787
@kshiv8705468 wrote:
my decision nt to file FIR, was right , we can teach a lesson to someone peacefully too.
Bro,Change this thinking many Indians Are living their lives on same thinking what if someone else goes into bank and treated as same as you were ? Then ? I still suggest you to file a FIR
Moreover this is no more a world where you can teach lesson peacefully when someone in front you is ready to hospitalize you .
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3113797
@Amolverma.6 wrote:bro. see my example I know I might have been killed, but I managed situation peacefully, nd I will inform u in this thread , that the manager is sacked, nd this will be one right tight slap on him..@kshiv8705468 wrote:
my decision nt to file FIR, was right , we can teach a lesson to someone peacefully too.
Bro,Change this thinking many Indians Are living their lives on same thinking what if someone else goes into bank and treated as same as you were ? Then ? I still suggest you to file a FIR
Moreover this is no more a world where you can teach lesson peacefully when someone in front you is ready to hospitalize you .
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3113856
Consult a good criminal and civil lawyer also for imposing punishment and claim monetary relief.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115815
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115838
@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115843
@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
?? On DD 
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115846
@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115859
@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115860
@GoogleCA wrote:no yar its I’d showing Andhra Bank logo as dp..@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115866
@kshiv8705468 wrote:@GoogleCA wrote:no yar its I’d showing Andhra Bank logo as dp..@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
Getting Andhra Bank logo that much difficult?
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115871
@GoogleCA wrote:I don’t about authenticity, but messages seemed genuine..@kshiv8705468 wrote:@GoogleCA wrote:no yar its I’d showing Andhra Bank logo as dp..@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
Getting Andhra Bank logo that much difficult?
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115879
@kshiv8705468 wrote:@GoogleCA wrote:I don’t about authenticity, but messages seemed genuine..@kshiv8705468 wrote:@GoogleCA wrote:no yar its I’d showing Andhra Bank logo as dp..@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
Getting Andhra Bank logo that much difficult?
Ask him to mail to you from his official mail id.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115880
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3115885
@GoogleCA wrote:ok@kshiv8705468 wrote:@GoogleCA wrote:I don’t about authenticity, but messages seemed genuine..@kshiv8705468 wrote:@GoogleCA wrote:no yar its I’d showing Andhra Bank logo as dp..@kshiv8705468 wrote:@GoogleCA wrote:andhrabankofficial71@kshiv8705468 wrote:
hey friends Andhra Bank, is on DD, received pm just now pm, seeking apology nd assuring enquiry..
Id?
How did they know about u being here?
I think it’s their social media team who would have googled the issue and landed here to come to know it was you.
Or maybe someone playing prank.
Getting Andhra Bank logo that much difficult?
Ask him to mail to you from his official mail id.
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3122160
Bump.. Any update??
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3122396
@malikthecool98455 wrote:
Bump.. Any update??
will tell him on Monday..
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3129450
confirmed now..manager and sub manager transferred immediately from branch.. with demotion in rank and salary…to far places and a committee has been set up to take severe action against duo…is it nt a winning of gandhiji,s principal of non violence ??
https://www.desidime.com/discussions/can-anyone-help-me-how-to-complain-in-andhra-bank?page=2#post_3129535
That is their common behavior to do internet banking(other branch txn). Minimal effect when you complaint at AB officials. I hate this bank ( I live in head office city of the bank). because of their behavior
part1:
things to do and gather evidences:
1). first you should book police complaint in writing—use your mother tung (local language) with pin point scenario.on casheir manage and security guard….
2). In your complaint mention how many people are there in bank at rime. exact time happed. (with the base of time of transactions in that bank easily you can get evidences.
3) Generally police refuse to register case on govt employees…. give complaint copies to circle office, sud-division office, divisional office…SP office AC office, commissioner office and get acknowledgement(give it in tappal. dispatch except SHO office)
4).If The police DID NOT RESPOND after a week or so fallow up it. It not file private complaint in local criminal court(look of Jr advocate) against bank officials and state govt police.
transferring employees of bank is to degrade the seriousness of criminal case. Do as much as you can, so that he never do like this in his life time.
part 2:
1.write complit or use same compliant submit at grievance cell in detail up to closing account.
2. complaint with out fail same thing at Reserve bank ombudsmen
3. do not forget to file complaint with same at lokayoukta court..If you are SC/ST do mention with out fail in all complaints.
part 3:
File a complaint there is procedure get it google at consumer forum for asking huge compensation and harassing mental agony.
If you are genuine not rude at bank officials you win at all places. 
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