HDFC can start issuing new credit cards!!

What is the cool period if the application is rejected?

Tomorrow marks a month since my application and I haven’t received any SMS/call/email. The status has been “INPROCESS” ever since. Tried seeking help through Twitter towards the end of September and was asked to wait for 8-10 working days. Wrote a strong email to Grievance Redressal stating I don’t need the card. Interested to see what would be their response.

Any non-hdfc account holder got the credit card approved?

I applied 10 days back and it says decline despite having good income and cibil score.

Here is my HDFC CC application story so far:

1. On 22 Aug, I applied for MB CC via netbanking (already holding hdfc salary account) but whenever I checked the status, it was showing blank (had shared screenshot in this thread earlier) so I needed to confirm whether the application had been accepted or rejected or in process.
2. after 1 week called the RM and he just simply said it’s in process without even checking any details. when I got feedback call for him I dinged him then his manager called as to why I gave such negative rating, then she told she will get back to me next day
3. Next day she tells to submit documents in hard copy to their chennai address, which didn’t made any sense considering i had already uploaded documents online.
4. Meanwhile my credit card was showing rejected and i got the mail stating to submit hard copies to chennai address for the same, then I escalated the issue to priority helpdesk
5. priority helpdesk asks to email them the documents, which I did and they acknowledged the same and told they will get back after 15 days
6. after 15 days they say that you need to get these documents stamped and verified by any hdfc bank and email them back. Now I was really furious stating, how can you go back on your words and also this stupidness when it will stop, next they will ask me to get documents attested by local magistrate, ​I shot back saying even govt of india nowadays accepts self attested documents and they are behaving worser than a PSU bank, also said to them that I will escalate the issue to RBI ombuds as to why their Digital initiative is broken and should be stopped once again. also marked the mail to all their biggies

7. very next day Receive call from mumbai office asking details which I provided and in the same evening I got another rejection mail ( now I’m having 4 rejection mails for the same application number in 2 months), but the same day i receive mail from priority helpdesk that they investigating the issue and at 2 am i receive sms with credit pin.

8. Today I received the credit card. it’s unbelievable that it took 1.5 months for credit card issuance and despite getting 4 rejection email for the same application number, finally it was approved